Ratings based on 1,801 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
good location, free parking, free fresh breakfast.
Comment from Hotel Management
Apr 26, 2017 by Manager, Hotel Management
Thank you for taking the time to review your recent stay with us, we are happy you enjoyed your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Visalia, CA

Wonderful hotel

Posted Apr 23, 2017
The hotel was great, the staff was friendly and cheerful.
Comment from Hotel Management
Apr 26, 2017 by Manager, Hotel Management
Thank you for the great feedback and review, we hope you will be back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Clean, great rates, breakfast-typical unhealthy.

Posted Apr 22, 2017
This hotel is clean, easy location by the airport. Pool and hot tub were clean. Relatively quiet. I do wonder when hotels are going to catch up to the health food revolution. There was fresh fruit, however, most of it was not ripe or was tasteless. Some organic yogurt and some quality fruit shouldn't be too much to ask for. The low quality meats and sausage along with non-organic eggs is disgraceful in 2017. Especially for SoCal. The bread products were Sysco brand..and again, very very low quality. Junk food. One loaf of organic bread for toast-with real butter-so easy. Not for this hotel. I'll stay again, and I'll push for basic health again when I do.
Comment from Hotel Management
Apr 26, 2017 by Manager, Hotel Management
Thank you for taking the time to give us your feedback, we will use this to improve our services.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2017
The hotel was a last minute booking it was nice and clean.
Comment from Hotel Management
Apr 26, 2017 by Manager, Hotel Management
Thank you for giving us your great review, we hope you will be back soon.
3 out of 5
by A verified traveler

Not my first choice

Posted Apr 11, 2017
Pros: Check in process, cleanliness.
Cons: Let the rooms air out a bit. Provide soap.
Check in process was super easy. I was asked which floor I wanted to stay on. I did not know that meant my room was going to be on the other side of the property. Once I got to my room, it was stuffy and warm, like no one stayed in there in months. I closed the curtain and gnats flew around. The fan from the AC/Heater machine made my room smell like pee. They do not offer soap. On the plus side, my room was clean and there were no disruptions.
Comment from Hotel Management
Apr 26, 2017 by Manager, Hotel Management
Thank you for the feedback and comments, we will use this to improve our service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bay Area

Nice hotel closed to UC Irvine and Airport

Posted Apr 9, 2017
Cons: Breakfast.
The overall facility is nice as other best western plus hotel. However, compare to other best western plus's breakfast such as BW plus South Coast Inn in Goleta (nearby UC SB), here is bold and simple under my expectation.
Comment from Hotel Management
Apr 12, 2017 by Manager, Hotel Management
Thank you for the positive feedback, we hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bakersfield,Ca

Posted Apr 4, 2017
I have stayed there twice now great location, nice pool and jacuzzi area, great breakfast. Clean, safe,quiet.
Comment from Hotel Management
Apr 4, 2017 by Manager, Hotel Management
Thank you for giving us your feedback, we are happy you enjoyed your stay with us!
3 out of 5
Recommended
for Everyone
by A verified traveler

Near the John Wayne airport.

Posted Mar 22, 2017
Pros: Location
Cons: If they would change the lightbulb in the bathroom to be brighter, and not yellow, it would really help. With the current lighting it's really drabby
The hotel was what I expected for an airport hotel. It was clean, but felt a little drab.
Comment from Hotel Management
Apr 13, 2017 by Manager, Hotel Management
Thank you for taking the time to give us your review and comments. We hope you will be back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Cons: pillows are weird half-size pillows. would prefer regular fullsize pillows
great hotel and amenities for the price. the pool and hot tub looked inviting but unfortunately we didn't have time to use them!
Comment from Hotel Management
Mar 27, 2017 by Manager, Hotel Management
Thank you for giving us your feedback and comments. We hope to see you back with us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

I love this place

Posted Mar 17, 2017
This hotel close to all the freeways and to all my favorite hang out places.....south cost Plaza, fashion island, dimond plaza...etc....I have stayed here 2 other times before and I will continue staying here in the future when I come visit Cali
Comment from Hotel Management
Mar 17, 2017 by Manager, Hotel Management
Thank you for giving us your comments and feedback, we are happy you enjoyed your stay with us!