Ratings based on 525 Verified Reviews

4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from fremont ca

Posted Mar 21, 2017
Fast check in. Clean room. Good breakfast. Nice location
5 out of 5
Recommended
for Everyone
by A verified traveler from Providence, RI

Great no frills place to stay

Posted Mar 20, 2017
Pros: Room was cozy.
Cons: Don't forget the wake-up calls, especially with time change!
Location: It's a short drive to the beach and Main St. Lots of fast food nearby.
I was looking for last minute inexpensive place to stay in Huntington Beach. I'm glad I selected this hotel. It was a short drive to Main Street and the beach. The hotel is located on a busy street and pool overlooks the parking lot, so I wouldn't suggest booking this place for the pool or outdoor facilities. The room was nice and very spacious. The hotel is newly remodeled, and beds are comfy. My room was near the washing machines, so it was kind of loud. Overall, this was a cozy place to stay and the staff was nice. They didn't remember my wake-up call but luckily I had set my phone alarm.
Comment from Hotel Management
Mar 20, 2017 by General Manager, Hotel Management
Thank you for coming and staying with us Michelle, we know you have many options when choosing a hotel, so we're happy you came and stayed with us. We are happy you enjoyed your stay with us and we appreciate your feed back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Unpretentious, decent hotel near the beach.

Posted Mar 15, 2017
Pros: Room size and cleanliness, vicinity to beach and site I was working from.
Cons: Carpet - please remove it. At some point renovate some of the furniture to give it a more modern style.
Location: Huntington Beach! You do not need anything else :-)
Spacious rooms, a bit outdated yet kept in excellent condition and clean. Friendly staff. 8 minutes (by car) from Huntington Beach.
Comment from Hotel Management
Mar 15, 2017 by General Manager, Hotel Management
Thank you for staying with us, we appreciate your feed back. I am excited to inform you of our remodel we will be doing this summer. I hope you will consider us again on your next visit here to Huntington Beach.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay

Posted Mar 13, 2017
Room was clean and hotel was in a convenient location.
Comment from Hotel Management
Mar 13, 2017 by Sandy W., Hotel Management
Thank you for staying with us, we know you have many options when choosing a hotel so were glad you chose to come and stay with us. We're happy you enjoyed your stay with us and we appreciate your feed back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great Affordable Place to stay near the Marathon

Posted Feb 19, 2017
Pros: Close to beach, shopping, stores, restaurants, race
Cons: The breakfast needs "real" (as-in freshly cracked) eggs. The tv remote doesn't work well.
Location: Green Street cafe. Surf city Fish Grill. Find fresh and organic foods at Mother's
I was in town for the Surf City Marathon and decided to stay here based on the proximity to the race. It was very easy getting to and from the race. My boyfriend dropped me off right on PCH and Beach Blvd. and I only had to walk 1/4 mile to the startline. They do offer a shuttle for runners which I didn't end up using, but next time I would take it home after the race because it's sooooo crowded after the run and there's no close parking at all whatsoever for spectators who come late. The room was super spacious, clean, bed was comfy, and the jacuzzi in the room was amazing. Would definitely stay here again in a second. The people at the front desk are also so friendly. The breakfast is not that great, a good place to eat after the run is Green Street Cafe, their omelette is great!
Comment from Hotel Management
Feb 20, 2017 by Mihir M. Sales Manager, Hotel Management
Hi Kristina, we appreciate your feed back and hope you keep us in mind for your next visit in Huntington Beach, CA.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Would stay again

Posted Feb 16, 2017
Pros: The staff was super friendly and breakfast was pretty good!
Cons: Coffee make in the room and blankets would be nice. There was only one for two beds.
This was a nice experience - the staff was awesome, the free breakfast was better than expected. The coffee maker in the room was gross and you couldn't move it or see into it (I had to lean it over and use a flashlight and there was stuff in the water reservoir). That is my chief complaint - the other is it needed more blankets and we were too tired to ask. Free wifi was awesome and walking distance to food. I would stay again but get coffee from the lobby.
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Thank you for staying with us, we know you have many options when choosing a hotel, so we're glad that you came and stayed with us. We hope you enjoyed your stay and we look forward to seeing you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2017
Everything was good and clean. My only complaint would be that either the pillows need to be replaced or washed. It still smells like someone had just sleep on it.
Comment from Hotel Management
Feb 9, 2017 by Santiago, Operations Manager, Hotel Management
Hello, I'm sorry to hear our pillows did not meet your expectations. Please be assured that we will make it right for your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great hotel with a friendly and attentive staff

Posted Feb 4, 2017
Pros: The hotel was clean and had friendly staff
Cons: Nothing
Location: Close to supermarket
I was in Huntington Beach to visit family. The Best Western was convenient and well run hotel.
Comment from Hotel Management
Feb 9, 2017 by Santiago, Operations Manager, Hotel Management
Hi Bill, its always nice to see our team taking care of our guests. Thank you for choosing our hotel for your family visit to Huntington Beach, CA. We look forward to serve you on your next visit.
3 out of 5
by A verified traveler

Close to main attractions but older rooms

Posted Jan 30, 2017
Noisy room smelled strongly of a sweet carpet fresh type smell. Disgusting.
Comment from Hotel Management
Feb 11, 2017 by Santiago, Operations Manager, Hotel Management
Hello, I'm sorry you were disappointed with your room. We always strive for 100% satisfaction from all our guests but understand we may fall short from time to time. I'd like to invite you back to our hotel and give us another try to make it right for you.
2 out of 5
Recommended
for Everyone
by A verified traveler

Needed maintance

Posted Jan 24, 2017
The over all stay was good.Clogged toilet and did not take care of it ended up changing rooms and when we went to take a shower there was no hot water.
Comment from Hotel Management
Jan 30, 2017 by - Best Western Hotels & Resorts, Hotel Management
We are sorry to hear your recent stay with us did not exceed your expectations. We appreciate your feedback regarding your room, and we will continue to improve our guest experience. We hope you give us another chance in the future to make it right.