Honeymoon Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Reviews of Best Inn & Suites

2.5 out of 5
Best Inn & Suites
8530 Beach Blvd, Buena Park, CA

Reviews

7.2

Good

Rating 10 - Excellent. 963 out of 2740 reviews" "
Rating 8 - Good. 629 out of 2740 reviews" "
Rating 6 - Okay. 424 out of 2740 reviews" "
Rating 4 - Poor. 289 out of 2740 reviews" "
Rating 2 - Terrible. 435 out of 2740 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Flor, Compton

It oooked nice and clean
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 18, 2024
Thank you for your feedback, Flor! We're pleased you found your accommodations clean and we look forward to welcoming you back again soon!

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean. The staff is very friendly and helpful!
Stayed 4 nights in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 17, 2024
We're so glad you enjoyed your stay and you found all the staff was very friendly and your accommodations were great. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

2/10 Terrible

Gerardo, north las vegas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the listing didn’t match the room. there were unsavory stains on the walls, the tub stop didn’t work, the shower head had so much hard water build up it impaired the flow of water. when i arrived the lobby was closed, i had to call to let them know i was there. when i got into the room, there was lights on the bed frame, railings around the top and a mirror directly above the bed. It was unsettling. some might enjoy that, i don’t. some warning as to what was included in the room would have changed my choice to book there .
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 16, 2024
We sincerely apologize for your experience with us. At any point in your stay, we would have recommended reporting the issues in the room to the front desk so that we could have accommodated to switch rooms or sent a maintenance to fix the issues.

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to Knotts berry farm
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 16, 2024
We're pleased you found our location convenient for your trip to Knotts Berry Farm! We look forward to welcoming you back.

10/10 Excellent

David

Traveled with family
Check in was easy, room was clean and cozy! Very close to knotts which is a huge plus! Will be staying again in the future
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 15, 2024
Thank you for your recommendation, David. We look forward to your return to us!

8/10 Good

Dennis

Liked: Staff & service, property conditions & facilities
Would stay again
Response from Best Inn & Suites Buena Park on Apr 16, 2024
We are thrilled that you enjoyed your stay with us! We look forward to your next visit.

2/10 Terrible

madalyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible, dirty and loud
Stayed 2 nights in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 15, 2024
We're sorry you were unhappy. Thank you for your review.

6/10 Okay

Jannet

It needs to be cleaner and had very strange smells
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 15, 2024
We appreciate all feedback here at the Best Inn & Suites and we will be addressing your concerns.

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Police & tow truck was there for a while outside of the building with too much noise
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 14, 2024
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering good service. However, it does seem that we failed to meet your expectations. We apologize for the noise level during your stay.

10/10 Excellent

theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was more reasonable that Knott hotel. It was noisy, but for the price it wasn't that bad
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 14, 2024
Thank you for your feedback. We're happy to hear that our price for value met your needs. We look forward to welcoming you back again.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location to Knotts Berry Farm. Five minute walk from the hotel. The staff at the hotel were very friendly and helpful. The rooms were clean. Went for a swim in the pool. It was lovely especially because I had it all to myself. I definitely would recommend, my friends and family to stay at this hotel. And I would come back and stay here in the future as well.
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 11, 2024
Thank you for your great review! We're so glad you enjoyed your stay at the Best Inn & Suites, Buena Park and we hope to see you return again to us soon.

2/10 Terrible

Stephanie

Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 13, 2024
Stephanie, we're sorry you were not satisfied with your stay at the Best Inn & Suites Buena Park. We hope to have another opportunity to welcome you back in the future.

10/10 Excellent

Hugh

Stayed 3 nights in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 11, 2024
We appreciate your five star recommendation of the Best Inn & Suites Buena Park! Thank you for being our guest and leaving us feedback.

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am grateful for the stay. I appreciate your staff. You run a good business. Good work
Stayed 2 nights in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 11, 2024
Thank you so much for your kind review. We appreciate your comments and look forward to making your next visit to the Best Inn & Suites Buena Park excellent!

8/10 Good

Kimberly

Traveled with family and small children
It was good convient to where i was goin
Stayed 2 nights in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 8, 2024
We're so glad our location was convenient for you, Kimberly. It was a pleasure serving you and we look forward to your next visit to us!

6/10 Okay

Ludy Ann

Traveled with family
Disliked: Property conditions & facilities
Very old property but they are trying their best to clean and maintain it. Need renovation..walking distance to Knotts berry farm. Accessible
Stayed 2 nights in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 8, 2024
Thank you for your feedback and for choosing to stay at our hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always a good place to stay when going to Knott’s
Stayed 2 nights in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 7, 2024
Your business means a lot to us! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service, location and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

6/10 Okay

Amina

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Best Inn & Suites Buena Park on Apr 7, 2024
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

10/10 Excellent

Alina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff! The man who came to fixe our TV was very kind and helpful.
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on Apr 5, 2024
Thank you for taking the time to review your stay. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. I will pass on your compliments to our team! If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome here.

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on Apr 3, 2024
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.

8/10 Good

Marcie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed here for a visit at Knott’s Berry Farm. It’s basic and a bit weathered, but it’s clean and convenient. For only a few dollars more than what you pay for premium parking at Knott’s, you can stay and park here. It is located across from the park so it makes sense for us to pay for a room instead of driving three to four hours round trip and paying for parking. The management has been friendly as well.
Stayed 2 nights in Mar 2024
Response from Best Inn & Suites Buena Park on Apr 1, 2024
Thank you so much for your great review, Marcie! It's always a pleasure having you stay with us and we look forward to your next visit to us.

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 30, 2024
Your business means a lot to us at the Best Inn & Suites Buena Park! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and convenient location! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!!
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 30, 2024
Thank you, Lauren! We loved having you as our guest and the entire staff at the Best Inn & Suites Buena Park looks forward to welcoming you back again in the near future.

8/10 Good

Josh

Traveled with family and small children
Liked: Cleanliness, staff & service
Good area staff was nice and helpful right next to knotts berry farms
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 26, 2024
Josh, thank you for being our guest at the Best Inn & Suites Buena Park, Ca. We are pleased our location was ideal for your plans and we look forward to welcoming you back again.

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always great here. Makes the stay better
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 25, 2024
Thank you for staying with us recently. We appreciate your recommendation!

10/10 Excellent

Jacie

Traveled with group
Liked: Staff & service, amenities
It’s extremely close to Knotts, which i find to be a good thing. You can actually hear the screams!! Other than that, the stay was alright for a night. I would probably stay here again.
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 28, 2024
Thanks for the review! The team at Best Inn & Suites Buena Park is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

2/10 Terrible

Chaitali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has really hit the bottom. I was here pre-Covid and it was beginning to go down, but it’s absolutely run down now. My room was filthy, did not have an alarm or any table clock and the furniture was bare minimal. I like the location but unfortunately this was my last time here.
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 25, 2024
We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

8/10 Good

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at Best inn for our Disneyland trip. We will most likely be staying at this hotel for our Disney trips now that we became Disney Magic key pass holders. Hotel is very convenient and 10 minute drive to the park. Friendly staff. Highly recommended.
Stayed 3 nights in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 25, 2024
We very much appreciate your comments regarding your stay at the Best Inn & Suites Buena Park. I will be sure to share your feedback with our team who always enjoys hearing from our guests.

8/10 Good

Raymond Mathew

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the family as we were stopping in a aheim for one day at Knott's Berry Farm. They let us leave our car in their lot while we were at the park after we checked out. Very nice! Overall nice place with a great pool. Our room was in need of a renovation but the price was correct. Thanks to the friendly staff :)
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 25, 2024
We are delighted that you chose to stay with us at the . We appreciate you taking time out of your busy day to recognize our efforts. Our team strives to deliver excellent service, so learning that we have succeeded brightens our day and builds morale. Thanks again for being our guest, and we hope to see you again soon!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness
Nice place to stay outside if park
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 25, 2024
It was a pleasure serving you, Robert. Please come back and visit us the next time you are in the area.

8/10 Good

ALEJANDRA

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great place to stay if you dont mind the outdated property. It could use a remodel but they were clean and thats what mattered to us. Great location! Close to Disneyland and other great places to eat. We would stay there again.
Stayed 5 nights in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 24, 2024
We really appreciate your great feedback and recommendation. Thank you, Alejandra and we look forward to serving you in the near future!

6/10 Okay

Ma. Mengielyn

Stayed 2 nights in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 24, 2024
It was our pleasure hosting you, Ma Megielyn! We hope to have another opportunity to welcome you back the next time you are in the neighborhood.

10/10 Excellent

James, Venice

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Dec 2023
Response from Best Inn & Suites Buena Park on Mar 23, 2024
Thank you for including our hotel in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Savannah

Stayed 1 night in Jan 2024
Response from Best Inn & Suites Buena Park on Mar 21, 2024
We appreciate your five star rating. Thank you for your feedback.

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access and comfortable enough
Response from Best Inn & Suites Buena Park on Mar 19, 2024
We're thrilled our location was convenient for you. We look forward to hosting you again at the Best Inn & Suites Buena Park, Ca.

10/10 Excellent

Monique

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was a nice size for my family and very quiet area. Facilities were clean and service was great. Room service was on point and helped keep our room clean and fully stocked. Only one downside was the tub, it was very slippery. Other than that all around great suites to stay in.
Stayed 3 nights in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 18, 2024
Thank you for choosing us for your hospitality needs, Monique. We're glad you enjoyed your stay with us and we look forward to your return.

2/10 Terrible

Ashley

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We planned to stay two nights. Our second evening there my husband saw a cockroach in the bathroom. Then I grabbed our clothes bag to get out pajamas for my son and there was another. We started packing quickly to get the hell out and found more. We slept in the car until we had gotten enough to sleep to make the whole 8 hour drive home. NEVER again.
Stayed 2 nights in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 18, 2024
We regret if you experienced anything less than an exceptional experience. Your feedback is appreciated and we will be addressing a few of the issues mentioned immediately. We want to reassure you we do everything possible to discourage the entrance of the outside nuisance mentioned. Our pest control provider does service our hotel on a routine basis. However, we will be sure procedures are being followed to prevent any future issues. Thank you for being our guest. We promise a much-improved stay. Safe and pleasant travels.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 18, 2024
Thank you, Brandon. We appreciate your feedback!

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Better beds
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 17, 2024
Thank you for your feedback. I am sorry we did not provide you with a satisfactory stay. I have noted your comments and will send them to the General Manager for their review and if necessary we will be taking appropriate action to prevent these issues for our future guests.

10/10 Excellent

Mireya

Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on Apr 6, 2024
Thank you for a great review. You have definitely made our day. We will always go above and beyond to offer quality and comfort to our guests. We look forward to seeing you again.

4/10 Poor

Sergio

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old building, had a leak in the bathroom a lost of noise during the night!..Would not come back again
Stayed 2 nights in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 17, 2024
We're sorry you were unhappy. Thank you for your feedback.

10/10 Excellent

DANYELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 18, 2024
We appreciate your five star recommendation and we look forward to welcoming you back again soon!

10/10 Excellent

Summer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were very friendly. Rooms were cleaned each day and were comfortable. Hotel is older but nice to stay in. I would recommend this hotel to family and friends
Response from Best Inn & Suites Buena Park on Mar 17, 2024
Pleasing our guests is our top priority, so we are glad you left with such good memories of your trip. Your comments are much appreciated by our staff, and we hope to welcome you back soon!

10/10 Excellent

marisela de

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and perfect location , near to si many shopping centers, parks and stores.
Stayed 2 nights in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 17, 2024
Thank you so much for taking the time to share the highlights of your stay with us and the travel community. We're glad our location was convenient for your needs. Thank you once again for allowing us to be of service, and we look forward to your next visit.

10/10 Excellent

Nattanai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good in a reasonable price except the wifi that maybe a bit weak signal.
Stayed 3 nights in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 16, 2024
We're so happy to hear that you found our pricing reasonable adn we look forward to your return to the Best Inn & Suites Buena Park in the future.

2/10 Terrible

Prajwal

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I will keep it simple - Rats in my room checked out earlier - Cops at night knocking neighbor’s door which was scary - Person at reception didn’t event offer refund Don’t book this hotel!
Stayed 3 nights in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 16, 2024
We're sorry to hear that your stay with us was not up to par and we will be looking into your comments. If necessary we will address them.

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service
It was clean and I felt safe. The room had all working amenities. I had asked for and gotten a Family room. The photos showed the bunk beds being in a separate room. NO. They were in same room as the Queens. Just didn't offer the privacy hoped for. The WI-FI was none existent. The dining hall was closed for Covid, in 2024 It was worth the money, but nothing extra.
Response from Best Inn & Suites Buena Park on Mar 16, 2024
Thank you for your review! It was our pleasure to have you as our guest. Safe travels and hurry back!

8/10 Good

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that Knotts Berry Farm was very close to walk to. The person at front desk was friendly.
Stayed 2 nights in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 15, 2024
Thank you for staying with us and for signaling out a staff member at the front desk. We are delighted you had a good time and we hope you will visit our hotel the next time your travels bring you back to Buena Park, Ca.

8/10 Good

stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did room service every day and very close to Knottsberry farm.
Stayed 3 nights in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 14, 2024
Thank you for choosing to stay with us. We are happy to know you liked our clean accommodations and that we were able to meet your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon.

2/10 Terrible

Erika

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this hotel 2 nights and had a horrible experience. During our first night, we could barely get any sleep because people were being loud right outside of our room. The next day, we were out all day and upon our return, I noticed that my things had been opened and gone through. My personal belongings were out of their bag and shuffled around. Finally, the room itself was not clean and the room had not been maintained well. Avoid this hotel, if you can.
Stayed 3 nights in Mar 2024
Response from Best Inn & Suites Buena Park on Mar 12, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We're very sorry for your unfortunate experience while staying at our hotel. And we are looking into your claims. Your comments will help us as we continually work to improve our guest experience. At the Best Inn & Suites, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.