Ratings based on 1,050 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Great location

Posted May 3, 2017
This hotel was perfectly located for everything we wanted to do. It's within walking distance of Disneyland, Angels Stadium and the Honda Center. The area is quite safe and we walked to both a baseball game and a hockey game. There are quite a few restaurants within walking distance as well. And a couple of miles away there is an outlet mall with some great shopping. Easy access to the freeway made it the perfect location for us.
Comment from Hotel Management
May 3, 2017 by Karla, Hotel Management
Dear guest, Thank you for staying with us, glad you had a pleasant stay. We hope to see you in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Great Value

Posted Apr 22, 2017
Good location, staff was friendly and breakfast was a bonus!
Comment from Hotel Management
Apr 24, 2017 by Farzana, Hotel Management
Dear guest, Thank you for your feedback. We hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montesano, WA

Disney vacation

Posted Apr 12, 2017
Staff was great, large lobby, we were there for 5 days and all in all we're pretty comfortable.
Comment from Hotel Management
Apr 12, 2017 by Farzana, Hotel Management
Dear guest, Thank you for staying with us. We hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle,Wa

Nice hotel close to Disneyland

Posted Apr 8, 2017
Good breakfast. Good staff. Really close to Disneyland. Would definitely stay here again.
Comment from Hotel Management
Apr 12, 2017 by Farzana, Hotel Management
Dear guest, Thank you for staying with us. We hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Apr 4, 2017
Perfect place to stay after an exhausting day at Disney. Easy check-in/ check out.
Comment from Hotel Management
Apr 5, 2017 by Farzana, Hotel Management
Dear guest, Thnak you for your feedback. We are glad to hear you had a pleasant stay.
1 out of 5
by A verified traveler

Terrible customer service

Posted Apr 2, 2017
The room was nice, however, Ana, the general manager, was the rudest person I've encountered in a long time.
Comment from Hotel Management
Apr 5, 2017 by Farzana, Hotel Management
Dear Guets, We are sorry to hear you feel this way about your stay.Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close enough to Disney

Posted Mar 30, 2017
About a mile from Disney but not a bad walk, felt safe and several good restaurants along the palm-lined streets. Cut through Garden Walk for a different route. Awkward to drive to disney from this location and no shuttle. We only did 3 days at the parks, the walking was excessive but definitely do-able for our crew. Rooms were clean and spacious, beds comfortable. Front desk and housekeeping were friendly and helpful. Our only complaints would be that the fridges in both of our rooms froze everything solid and the air conditioners were noisy and not very cold. The breakfast was decent and convenient, what you would expect. It was kept clean and well-stocked every morning with a nice seating area.
Comment from Hotel Management
Apr 2, 2017 by Frazana, Hotel Management
Dear guest, Thank you for your feedback. We hope to see you again in the near future.
1 out of 5
by A verified traveler

my back pack was stolen!

Posted Mar 28, 2017
We chose this hotel because it was nearby Disneyland, and needed something quick well my back pack was taken from me I couldn't find it the day we were leaving and realized the cleaning crew probably took it it had one of my curling irons in the bag and when we told the front desk they said they would ask and took about 40 minutes and never told me anything we ended up leaving, after I was fed up with waiting. They didn't even care when I let the front desk know. Never again!!
Comment from Hotel Management
Apr 2, 2017 by Farzana, Hotel Management
Dear guest, We are sorry to hear you are unhappy with the hotel. However I will like to mention housekeeping has been working with us for years and I can reassure you that nobody takes anything from any of our guest. All of our employees are trustworthy.
4 out of 5
by Amritpal

This traveler left a rating score only Posted Mar 24, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 23, 2017 on Hotels