This was out third time staying here, everything was fine but unfortunately the person who checked us in wasn't very friendly and did not make any efforts to keep us happy. Also our room wasn't very clean but other than that it's a fine place to crash for a day or 2
Comment from Hotel Management
Sep 14, 2016 by firstname.lastname@example.org, Hotel Management
Thank you for taking a moment to share your experience from your recent stay at the Costa Mesa Marriott!
As we strive to provide our guests with only amazing and memorable experience, we are incredibly disappointed to learn that you did not find your arrival experience and room to be in line with what you have come to find from Marriott.
Your feedback is incredibly important to us and we thank you for taking a moment to share your experience. Your feedback has been shared with our leadership team so that we may take immediate action and ensure that your experience was an isolated event that is improved upon.
Thank you again for choosing Marriott. We look at the next opportunity to host you the next time your travels bring you to Orange County.