Breakfast and dinner served, American cuisine

Reviews of Courtyard by Marriott Anaheim Buena Park

3 out of 5
Courtyard by Marriott Anaheim Buena Park
7621 Beach Blvd, Buena Park, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 82 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 52 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rae

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and the rooms were clean, modern and comfortable. The location was perfect since were playing in a nearby golf tournament. We would stay at this property again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Apr 2024

6/10 Okay

Alesha

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Courtyard Buena Park on Apr 17, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

10/10 Excellent

Santino, Yuma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Courtyard Buena Park on Apr 17, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

10/10 Excellent

Mandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, seems like recently renovated.
Stayed 1 night in Apr 2024
Response from Courtyard Buena Park on Apr 17, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Courtyard Buena Park on Apr 17, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Courtyard Buena Park on Apr 17, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

6/10 Okay

Lorenzo

Stayed 2 nights in Mar 2024
Response from Courtyard Buena Park on Apr 17, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Apr 2024
Response from Courtyard Buena Park on Apr 17, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

10/10 Excellent

Loredana

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, staff is helpful.
Stayed 4 nights in Feb 2024
Response from Courtyard Buena Park on Apr 17, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

10/10 Excellent

Xing

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Courtyard Buena Park on Apr 17, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

2/10 Terrible

Patricia, Oxnard

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs. Daughter was bitten & i killed the bug. I reported it to the front desk. No refund was offered or any compensation for the inconvenience.
Stayed 1 night in Apr 2024
Response from Courtyard Buena Park on Apr 17, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to restaurants. Hotel is clean and quiet.
Stayed 1 night in Apr 2024
Response from Courtyard Buena Park on Apr 7, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel was nice and comfortable. Did not like that I had to pay for parking daily. Felt that was ridiculous.
Stayed 3 nights in Feb 2024
Response from Courtyard Buena Park on Apr 7, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

6/10 Okay

Mykola

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Much better than average condition. Stuff - ok. Delayed check-in by a couple of hours and created inconveniences.
Stayed 1 night in Apr 2024
Response from Courtyard Buena Park on Apr 7, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

6/10 Okay

Rechy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I would have considered five stars, but after a long plane ride & rush hour traffic, the vibe at the check-in counter did not alleviate these travel stressors. A simple scripted greeting, a short convo, and a little pleasant personality would have made us feel relaxed & welcome. I guess the first impression lasts; the check-in guy was so flat and borderline impolite, the energy he gave us was off, and he seemed not enthused, disgruntled & tired himself. The shower drain is clogged, toilet seat is loose and for a marriot owned property the bathroom is not pristine or below standards. Overall, its ok, $12 parking fee is ridiculous on top of high rate for an average sized hotel room. Not likely to stay here again in the future.
Stayed 1 night in Apr 2024
Response from Courtyard Buena Park on Apr 7, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

8/10 Good

Elizabeth

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Trash in the closet when we got there. No microwaves in the room. Coffee was cold and they only provided dark roast in the room. I liked how close to knotts the hotel is.
Stayed 2 nights in Mar 2024
Response from Courtyard Buena Park on Apr 7, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

2/10 Terrible

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Courtyard Buena Park on Apr 7, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

10/10 Excellent

Quvian

Liked: Cleanliness, amenities, property conditions & facilities
Really nice desk clerks they remember you even if you ever been there for you still know who you are the address you like your family I would recommend all of the world visiting Anaheim
Stayed 1 night in Mar 2024
Response from Courtyard Buena Park on Apr 7, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

8/10 Good

Wade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to many attractions and has some great and interesting dining very close.
Stayed 1 night in Mar 2024
Response from Courtyard Buena Park on Mar 31, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

10/10 Excellent

hyung, NY

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Mar 2024
Response from Courtyard Buena Park on Mar 31, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

4/10 Poor

Tiffany

Business traveler
Disliked: Amenities
My toilet ran all night couldn’t sleep and AC went on and off even tho I wanted it off
Stayed 1 night in Mar 2024
Response from Courtyard Buena Park on Mar 31, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

8/10 Good

Noriomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was different from the one I booked, but overall I was satisfied.
Stayed 3 nights in Mar 2024
Response from Courtyard Buena Park on Mar 31, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, quiet.
Stayed 1 night in Mar 2024
Response from Courtyard Buena Park on Mar 24, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Courtyard Anaheim Buena Park on Mar 10, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

8/10 Good

Nancy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Courtyard Anaheim Buena Park on Mar 10, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

10/10 Excellent

Loredana

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet, clean
Stayed 1 night in Mar 2024
Response from Courtyard Anaheim Buena Park on Mar 4, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

10/10 Excellent

Loredana

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location and very, very quiet. Would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Courtyard Buena Park on Mar 3, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great. Very efficient and friendly. Expedited everything. Hotel is bare minimum—no water bottle in room, no paintings on wall, etc., but very clean and organized.
Stayed 3 nights in Feb 2024
Response from Courtyard Buena Park on Mar 3, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

6/10 Okay

Leonardo

Liked: Cleanliness, property conditions & facilities
My room didn’t have breakfast include
Stayed 1 night in Feb 2024
Response from Courtyard Buena Park on Mar 3, 2024
Good day. Thank you for providing your feedback. Standard rates do not include breakfast; however, booking through Marriott directly may provide you with different stay packages such as our Stay For Breakfast rate which includes breakfast for 2 adults and 2 children. We hope you choose to stay with us on your next trip to Buena Park

10/10 Excellent

Kelly, Adelanto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Courtyard Buena Park on Mar 3, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the hotel. Everything was clean and comfortable. Employees were very nice.
Stayed 4 nights in Feb 2024
Response from Courtyard Buena Park on Mar 3, 2024
Good day! Thank you so much for providing feedback of your stay. We are happy to hear that you have enjoyed your stay and are looking forward to hosting you shall you return to Buena Park!

6/10 Okay

Richard

Doesn’t clean room
Stayed 3 nights in Feb 2024
Response from Courtyard Buena Park on Mar 3, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

8/10 Good

Esmeralda

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with great dining areas.
Stayed 2 nights in Dec 2023
Response from Courtyard Anaheim Buena Park on Feb 15, 2024
Good day! Thank you for providing your feedback. We are happy to hear that you enjoyed your stay. We look forward to hosting you on your next trip to Buena Park!

10/10 Excellent

YOLANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. We loved the property Thank you The Taylor's
Stayed 2 nights in Feb 2024
Response from Courtyard Anaheim Buena Park on Feb 14, 2024
Good day! Thank you so much for your feedback! We are delighted that you had enjoyed your stay and are looking forward to hosting you on your next trip to Buena Park! Warm Regards!

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Courtyard Anaheim Buena Park on Feb 5, 2024
Good day! Thank you for taking the time to provide feedback for your stay with us! We are pleased to see you have enjoyed your stay. We hope to host you on your next trip to Buena Park!

4/10 Poor

Kelli

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Courtyard Anaheim Buena Park on Feb 5, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy stay, no issues.
Stayed 3 nights in Jan 2024
Response from Courtyard Buena Park on Jan 31, 2024
Good day! Looks like you enjoyed your stay with us! Thank you so much for providing your feedback. We appreciate you and hope to host you again on your next trip to Buena Park

4/10 Poor

Mohamed

Disliked: Property conditions & facilities
Nothing.
Stayed 1 night in Jan 2024
Response from Courtyard Anaheim Buena Park on Jan 28, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Courtyard Buena Park on Jan 28, 2024
Good day! We are pleased you enjoyed your stay. Thank you for providing your feedback. We hope to host you again on your next trip to Buena Park.

10/10 Excellent

Irene

Stayed 1 night in Jan 2024
Response from Courtyard Buena Park on Jan 28, 2024
Good day! We are pleased you enjoyed your stay. Thank you for providing your feedback. We hope to host you again on your next trip to Buena Park.

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Courtyard Buena Park on Jan 28, 2024
Good day! We are pleased you enjoyed your stay. Thank you for providing your feedback. We hope to host you again on your next trip to Buena Park.

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Courtyard Buena Park on Jan 28, 2024
Good day! We are pleased you enjoyed your stay. Thank you for providing your feedback. We hope to host you again on your next trip to Buena Park.

10/10 Excellent

Wiley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time with my grandson
Stayed 1 night in Jan 2024
Response from Courtyard Buena Park on Jan 28, 2024
Good day! We are pleased you enjoyed your stay. Thank you for providing your feedback. We hope to host you again on your next trip to Buena Park.

2/10 Terrible

Shontel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2024
Response from Courtyard Buena Park on Jan 15, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

10/10 Excellent

Awatif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Courtyard Buena Park on Jan 8, 2024
Good day! Look like you have enjoyed your stay with us. Thank you for giving your time to provide us feedback. We hope to host you again on your next trip to Buena Park!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Courtyard Buena Park on Jan 8, 2024
Good day! Look like you have enjoyed your stay with us. Thank you for giving your time to provide us feedback. We hope to host you again on your next trip to Buena Park!

2/10 Terrible

CRISTY

Traveled with family and small children
Disliked: Staff & service, amenities
Stayed 2 nights in Dec 2023
Response from Courtyard Buena Park on Jan 8, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

4/10 Poor

Bryan

Traveled with family and small children
Disliked: Cleanliness
There was garbage in the hallways and the parking lot of the hotel that stayed there for days. Shower water was lukewarm. Check in process was time consuming.
Stayed 1 night in Dec 2023
Response from Courtyard Buena Park on Jan 31, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.

6/10 Okay

Hyon

Traveled with partner
Liked: Cleanliness, staff & service
Response from Courtyard Anaheim Buena Park on Feb 5, 2024
Good day. We recognize your time is valuable and greatly appreciate that you have taken a moment to provide us feedback of your stay. Providing outstanding guest services is imperative to us and it looks like we've missed our mark. I have shared your feedback with the entire team so that we are able to go over processes and procedures to give a flawless stay in the future. Thank you again for sharing with us. You are greatly appreciated.