Ratings based on 973 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by TRACI

Posted Feb 26, 2017 on Hotels
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Traci, Thank you so much for taking the time to rate your stay. We're glad to see you enjoyed yourself! We hope to see you again soon!
5 out of 5
by William

Business trip

Posted Feb 22, 2017 on Hotels
In town for business - 2 days work
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
William, Thank you for taking the time to rate your most recent stay with us at Courtyard. We're glad to hear we were able to make your business trip easy! We hope to see you soon!
5 out of 5
by A verified traveler

Posted Feb 22, 2017 on Hotels
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Thank you so much for taking your time to rate your recent stay. We appreciate you choosing to stay with us! We're glad you enjoyed it! We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
The hotel was great and service was great! I put a sign outside for privacy and there was still cleaning service after hour s which was nice.
Comment from Hotel Management
Feb 20, 2017 by Jim Hendrix, Hotel Management
Thank you so much for taking the time to provide feedback regarding your recent stay. We're excited to hear you enjoyed your stay! We're also extremely happy to hear housekeeping was able to let you get some rest and still service your room when needed! We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Fair price, no complaints, I recommend

Posted Feb 10, 2017 on Orbitz
I rate 4.5. Stayed 2 nights. Room was spacious. Free WiFi and parking is a plus. Parking is plentiful. Staff was professional.
Comment from Hotel Management
Feb 13, 2017 by Jim Hendrix, Hotel Management
Thank you so much for taking the time to complete a review and provide feedback regarding your recent stay! Glad to hear we were able to meet expectations! We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Towels

Posted Feb 6, 2017
Pros: Comfy bed and nice room. TV worked great!
Cons: Towels
Location: Lots of places to eat.
Towels smelled bad. They ran out of the non-handicap rooms so we were placed in a handicap room. We didn't like the shower head.
Comment from Hotel Management
Feb 8, 2017 by Jim Hendrix, Hotel Management
Thank you for taking the time to provide feedback. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Cypress Anaheim/Orange County and we hope you choose to stay with us again whenever your travel needs bring you back to Cypress.
3 out of 5
by Michael

Posted Feb 6, 2017 on Hotels
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Michael, Thank you for taking the time to provide feedback regarding your recent stay with us. We hope to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2017
Hotel was very clean but we had booked a king bed and we were given double gueen room
Comment from Hotel Management
Feb 8, 2017 by Jim Hendrix, Hotel Management
Thank you for taking the time to provide feedback regarding your recent stay. We're glad to hear you enjoyed staying with us! We hope to see you again!
5 out of 5
by A verified traveler

Posted Jan 30, 2017 on Hotels
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Thank you for sharing your experience at the Courtyard Cypress Anaheim/Orange County! We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
by A verified traveler

Posted Jan 29, 2017 on Hotels
Weather was amazing
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete a review and rate your recent stay. We're glad to hear you enjoyed the California weather! We hope to see you again!