Ratings based on 834 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by John

Posted Apr 13, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Michele, Hotel Management
John, Thank you for your feedback from staying at the Cypress Courtyard.
2 out of 5
by Satya N. from LosAngeles

Some Bad experience

Posted Apr 6, 2016 on Hotels
I was NOT happy that the reception person booked an un-metered shuttle for me when I wanted to head to down town LA after chek-out. This was when I clearly asked him to book a meter taxi. The shuttle operator asked me for double the normal charge of a meter taxi. Also, I left my RayBan sun glasses in the shuttle which were never returned to me inspite of a regular follow up with the hotel. This was a bad experience.
Comment from Hotel Management
Jun 11, 2016 by Michele, Hotel Management
Satya, Thank you for leaving the Cypress Courtyard a review. We appreciate your feedback, and would like to take this time to apologies for your experience. Your message will be shared with the management team in an effort to correct these issues moving forward. Thank you again.
4 out of 5
by Patrick from Texas

Posted Apr 6, 2016 on Hotels
Floor was wet in front of bathroom sink, I put a towel on the floor to sop up the moisture which was brown in color! Kind of gross.......... Rest of the room was good.
Comment from Hotel Management
Jun 11, 2016 by Michele, Hotel Management
Patrick, Thank you for you feedback. Cleanliness is one of our key priorities, and I apologies for the issues you experienced with your sink. Your message will be shared with the management team to correct this plumbing issue.
5 out of 5
by A verified traveler

Nice trip.

Posted Apr 5, 2016 on Hotels
Great central location for a fun family visit. The hotel was lovely, clean and the staff was so professional and helpful.
Comment from Hotel Management
Jun 11, 2016 by Michele, Hotel Management
Thank you for leaving the Cypress Courtyard a review. We appreciate your feedback and are delighted to learn you enjoyed your stay with us!
4 out of 5
by Rajvir

Posted Apr 4, 2016 on Hotels
Comment from Hotel Management
Jun 11, 2016 by Michele, Hotel Management
Rajvir, Thank you for leaving the Cypress Courtyard a review. We hope the next time your travel needs bring you back to the city of Cypress, you choose to stay at the Courtyard.
4 out of 5
by Janne from Karlskoga

A pleasant stay

Posted Apr 4, 2016 on Hotels
We had a good stay and were pleased with everything. Teh hotel is recommendende by us.
Comment from Hotel Management
Jun 11, 2016 by Michele, Hotel Management
Thank you for leaving the Cypress Courtyard a review! We appreciate the feedback and are delighted you enjoyed your stay!
4 out of 5
by Kristie from woodbridge

Great Hotel....however to far from disneyland

Posted Apr 4, 2016 on Hotels
Quality of service by staff was great and they were very helpful. Did not have free breakfast however they did have Starbucks inside hotel and a lounge. The amenities were the basics shampoo, conditioner , coffee maker and refrigerator. Bathroom was very spacious . The only downside really was we were going to Disneyland the next day and it was a bit out of the way. It was on Katella but drive was about 8-10 mins driving going threw town:(Hotel is close to Costco which is good. Overall if we had to stay there again we would but not if going to Disneyland.
Comment from Hotel Management
Jun 11, 2016 by Michele, Hotel Management
Kristie, Thank you for feedback. The Courtyard in Cypress, CA does offer a breakfast rate for one or four. We are glad you enjoyed our 24/7 Starbucks! We are about 7 miles from Disneyland, so we are out of the way from the congested roads. Thank you for staying with us!
5 out of 5
by A verified traveler

Posted Apr 2, 2016 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Michele, Hotel Management
Thank you for leaving the Cypress Courtyard a review. We appreciate your feedback and are delighted to learn you enjoyed your stay.
5 out of 5
by David from Exeter Ca

Posted Apr 1, 2016 on Hotels
It was great I wish all hotels where like this hotel.
Comment from Hotel Management
Jun 11, 2016 by Michele, Hotel Management
David, Thank you so much for your comments regarding your stay at the Cypress Courtyard. We are glad you enjoyed your stay, and hope to have you as our guest again in the future!
5 out of 5
by Jiahao

Posted Mar 31, 2016 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Michele, Hotel Management
Thank you for sharing your experience at the Cypress Courtyard!