Ratings based on 959 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to fun attractions

Posted Apr 16, 2017
Awesome staff. Expedia had screwed up booking is the right room. The staff took care of it for no extra charge. Friendly and understanding.
Comment from Hotel Management
Apr 19, 2017 by Jim Hendrix, Hotel Management
Thank you so much for taking the time to complete a review and provide feedback! This type of feedback back is invaluable to our mission to provide the best customer service around! We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from orange county CA

Nice little get away from home

Posted Apr 16, 2017
Plenty of parking, easy assess and front desk was very fast and helpful. Overall a positive experience at this hotel.
Comment from Hotel Management
Apr 19, 2017 by Jim Hendrix, Hotel Management
Thuy, Thank you for providing feedback regarding your recent stay! It's great to hear you enjoyed everything about the hotel! We hope to see you next time your travels bring you to Cypress!
4 out of 5
Recommended
for Everyone
by A verified traveler from sfo

Good for business traveler overall

Posted Apr 16, 2017
Typical competent courtyard ...Nice lobby and very clean. Overall a good place for business traveller to stop with friendly and professional staff. Unfortunately the charge breakfast buffet is low quality food served with all cheap plastic dish and utensils.
Comment from Hotel Management
Apr 19, 2017 by Jim Hendrix, Hotel Management
Carl, We really appreciate you taking the time to review your most recent stay. We're excited to hear we could help you enjoy your business trip! We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2017
So nice and comfortable. My only complaint is that they're was only the main entrance so if you didn't get a good parking space up front you had a lot of walking to do especially with luggage. The room was dreamy and the bed was super comfortable. There were even ear plugs in the bedside drawer. It's located near many things.
Comment from Hotel Management
Apr 3, 2017 by Jim Hendrix, Hotel Management
Thank you so much for taking the time to provide feedback regarding your recent stay. We're glad to hear you enjoyed your stay as well as the location! Come see us again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
The hotel was great and service was great! I put a sign outside for privacy and there was still cleaning service after hour s which was nice.
Comment from Hotel Management
Feb 20, 2017 by Jim Hendrix, Hotel Management
Thank you so much for taking the time to provide feedback regarding your recent stay. We're excited to hear you enjoyed your stay! We're also extremely happy to hear housekeeping was able to let you get some rest and still service your room when needed! We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Towels

Posted Feb 6, 2017
Pros: Comfy bed and nice room. TV worked great!
Cons: Towels
Location: Lots of places to eat.
Towels smelled bad. They ran out of the non-handicap rooms so we were placed in a handicap room. We didn't like the shower head.
Comment from Hotel Management
Feb 8, 2017 by Jim Hendrix, Hotel Management
Thank you for taking the time to provide feedback. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Cypress Anaheim/Orange County and we hope you choose to stay with us again whenever your travel needs bring you back to Cypress.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2017
Hotel was very clean but we had booked a king bed and we were given double gueen room
Comment from Hotel Management
Feb 8, 2017 by Jim Hendrix, Hotel Management
Thank you for taking the time to provide feedback regarding your recent stay. We're glad to hear you enjoyed staying with us! We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2017
Very comfortable environment. Pleasing stay would stay again.
Comment from Hotel Management
Jan 31, 2017 by Jim Hendrix, Hotel Management
Thank you for taking the time to complete a review! We appreciate the feedback regarding your recent stay! We're glad to hear you enjoyed yourself and we hope to see you again!
5 out of 5
by A verified traveler

Posted Jan 23, 2017 on Hotels
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thank you so much for taking the time to complete a review regarding your recent stay! We appreciate your business, and we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from oxnard ca

It was just excellent everything was on point

Posted Jan 22, 2017
I will be coming back to this hotel everything was just great location staff n the room was great clean comfortable my girls love it so that's what is more important to me if they like it I like it
Comment from Hotel Management
Jan 25, 2017 by Jim Hendrix, Hotel Management
Thank you for sharing your experience at the Courtyard Cypress Anaheim/Orange County. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!