Ratings based on 368 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Los Angeles

Nice hotel. Close to lake forest sports complex

Posted Dec 2, 2016
The hotel is nice and very clean. Customer service is excellent. We will definitely stay there again.
4 out of 5
by A verified traveler from US

Posted Nov 14, 2016
Pros: Convenient location.
Cons: No complimentary breakfast. NO iron for the ironing board
Location: LOVE Hobby Lobby.
Providing a breakfast, in the morning, would have been nice. The room is fine...nothing out of the ordinary. There was no iron in the room but an ironing board was in the closet. The hotel was conveniently located with wonderful stores nearby.
5 out of 5
by A verified traveler from Hawaii

Clean, comfortable hotel.

Posted Oct 9, 2016
Pros: Price, comfort, cleanliness, convenience.
Cons: Water pressure in bathroom sink.
Location: Close to my grandson. Close to shopping and restaurants.
Clean, comfortable hotel. Lots of restaurants and stores nearby. Got an excellent deal from Expedia. Only one complaint was low water pressure in bathroom sink.
4 out of 5
by A verified traveler

Posted Sep 1, 2016 on Orbitz
The room is cute, clean and modern. Nice and very comfortable.
5 out of 5
by Deborah from Phoenix, AZ

Nice hotel for the money

Posted Sep 1, 2016 on Hotels
Hotel was nice and the location was good
5 out of 5
by A verified traveler from California

Very clean and nice lobby area.

Posted Aug 29, 2016
Pros: staff and the amenities.
Cons: Seems fine as is.
Location: Near toll road access.
Stayed one night and very enjoyable. The bar and small dining area were nice.
4 out of 5
by A verified traveler from Los Angeles, Ca

Nice and clean Hotel

Posted Aug 29, 2016
Most of the staff was very friendly. The Hotel is very clean and very modern. There are a few spots to eat and a Starbucks at walking distance. Plenty of parking.
1 out of 5
by A verified traveler

Highly disappointed

Posted Aug 23, 2016 on Hotels
Bed not made, room very hot upon arrival. Moved to new room , bathroom sink did not drain. Lobby infused water very old and dirty, no cups. No free coffee for guests. Dining area dirty. Pool area party with screaming and drinking till past midnight. Had to call desk twice. No morning swim, party bottles and cigarette butts around pool. 8am! 2 hours after pool was to be open to guests! Wish we had taken more pics, disgusted. Very poor guest consideration and care. Cancelled after first night and moved to much higher quality care, nearby , less money , just as beautiful in setting and location.
5 out of 5
by cynthia from Dallas tx

Very clean hotel great staff

Posted Aug 21, 2016 on Hotels
Have stayed at this hotel many times. Entire hotel is spotless clean. Soft beds. Several places to eat casual in walking distance.
5 out of 5
by jerry

This traveler left a rating score only Posted Aug 16, 2016 on Hotels