Exterior

Reviews of Courtyard by Marriott John Wayne Airport/Orange County

3 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 469 out of 1002 reviews" "
Rating 8 - Good. 346 out of 1002 reviews" "
Rating 6 - Okay. 115 out of 1002 reviews" "
Rating 4 - Poor. 48 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Celeste

Stayed 1 night in Mar 2024
Response from Gaby on Mar 27, 2024
Thank you for your feedback, we look forward to seeing you again soon!

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shouldn’t have to pay for parking. Tacky.
Stayed 1 night in Feb 2024
Response from Gaby on Mar 4, 2024
Thank you for your feedback, we hope you will consider us again when your travels bring you back to Irvine.

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet and friendly staff
Stayed 1 night in Jan 2024
Response from Gaby on Jan 24, 2024
Thank you for your feedback, we look forward to seeing you again soon.

10/10 Excellent

Michael S

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gaby on Jan 24, 2024
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet, friendly staff
Stayed 1 night in Jan 2024
Response from Gaby on Jan 22, 2024
Thank you for your feedback! We look forward to seeing you again soon.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Gaby on Jan 22, 2024
Thank you for your feedback! We look forward to seeing you again soon.

8/10 Good

Mina

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Gaby on Jan 10, 2024
Thank you for your feedback! We look forward to seeing you again soon.

8/10 Good

Ninian

Stayed 1 night in Dec 2023
Response from Gaby on Jan 22, 2024
Thank you for your feedback! We look forward to seeing you again soon.

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great stay. Easy parking. Jacuzzi open. Clean. Friendly. 20 minutes to the beach.
Stayed 1 night in Dec 2023
Response from Gaby on Dec 27, 2023
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Zexin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Gaby on Dec 18, 2023
Thank you for your feedback. We look forward to seeing you again soon.

4/10 Poor

Yanna

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelled horrible.
The room smelled like a cat litter box. I wanted to change rooms but I was told that they didn’t have any that rooms. But later I saw people checking in so there were rooms open that I could have switched into. They told me they would spray the carpets and vacuum. That only made it worse. It was hard to sleep with all those horrible smells. Didn’t even offer me anything for staying I that room.
Stayed 1 night in Dec 2023
Response from Gaby on Dec 18, 2023
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gaby on Dec 18, 2023
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Debra

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Gaby on Dec 18, 2023
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

brendan

Stayed 1 night in Nov 2023
Response from Gaby on Dec 27, 2023
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Chantal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Single night stay, comfortable. Little older but still clean.
Stayed 1 night in Nov 2023
Response from Gaby on Nov 30, 2023
Thank you for your feedback, we look forward to seeing you again soon.

10/10 Excellent

Kimberly, Wilsonville

Stayed 1 night in Nov 2023
Response from Gaby on Dec 18, 2023
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

David

Stayed 1 night in Nov 2023
Response from Gaby on Nov 14, 2023
Thank you for staying with us! We hope to see you again soon.

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
The service here was the BEST SERVICE I have had in a very long time!!
Stayed 2 nights in Nov 2023
Response from Gaby on Nov 13, 2023
Thank you for staying with us! We hope to see you again soon.

10/10 Excellent

cathleen

Liked: Staff & service, amenities, property conditions & facilities
The property was welcoming with an upscale feeling. Loved the comfort of the bed and pillows and the glass door in shower was a welcome surprise as opposed to the usual tub and shower curtain offerings. I look forward to planning a trip back here, highly recommend!
Stayed 1 night in Oct 2023
Response from Gaby on Oct 31, 2023
Thank you for your staying with us! We look forward to seeing you again soon.

8/10 Good

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, convenient
A bit noisy since our room is facing big Jamboree Blvd. Too many cars racing at night
Stayed 2 nights in Oct 2023
Response from Gaby on Oct 30, 2023
Thank you for staying with us. We hope to see you again soon.

6/10 Okay

Jillian

Traveled with partner
Liked: Cleanliness, staff & service
This is a business hotel so pretty average with a nice lobby and standard rooms. Unfortunately the wifi in our room didn’t work so that was a huge negative as we needed to do some work and we didn’t have great cell service in our room either so hot spot was out of the question. Otherwise not a bad place to stay, close to a ton of things and John Wayne airport.
Stayed 3 nights in Oct 2023
Response from Gaby on Oct 30, 2023
Thank you for staying with us. We hope to see you again soon.

4/10 Poor

david

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
THE PROPERTY SMELLED LIKE MOLD. I SENT A NOTE TO MARRIOTT AND GOT A CANNED ONE LINE RESPONSE.
Stayed 2 nights in Oct 2023
Response from Gaby on Oct 24, 2023
Hello David, I am sincerely sorry for your experience staying with us, that is below our standards and we strive to be better. I hope you will consider us again when your travels bring you back to Irvine.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Gaby on Oct 24, 2023
Thank you for staying with us! We look forward to seeing you again soon.

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Gaby on Oct 23, 2023
Thank you for staying with us!

8/10 Good

Khanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Gaby on Oct 23, 2023
Thank you for staying with us!

10/10 Excellent

Virginia

Stayed 1 night in Oct 2023
Response from Gaby on Oct 18, 2023
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

SUSAN M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BREAKFAST STAFF WAS AMAZING FRONT DESK SUCKED THEY TOLD ME I COULD GET A SHUTTLE TO DISNEYLAND I ENDED UP UBER AND WALKING
Stayed 1 night in Sep 2023
Response from Gaby on Oct 12, 2023
Thank you for your feedback. We hope to see you again soon.

8/10 Good

HUGO, Sante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the TV was oddly placed at a right angle to the bed.
Stayed 2 nights in Oct 2023
Response from Gaby on Oct 9, 2023
Thank you for your feedback.

10/10 Excellent

AYSHA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price for the property
Stayed 1 night in Oct 2023
Response from Gaby on Oct 9, 2023
Thank you for your feedback! We look forward to seeing you again soon.

10/10 Excellent

Robert

Stayed 3 nights in Sep 2023
Response from Gaby on Oct 9, 2023
Thank you for your feedback! We look forward to seeing you again soon.

10/10 Excellent

Huy

Stayed 1 night in Oct 2023
Response from Gaby on Oct 23, 2023
Thank you for staying with us!

6/10 Okay

Bogdan, Los Altos

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Gaby on Oct 3, 2023
Thank you for the feedback!

8/10 Good

Mishele

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Easy comfortable stay
Stayed 3 nights in Sep 2023
Response from Gaby on Oct 2, 2023
Thank you for the feedback!

6/10 Okay

Sergio

Traveled with family
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Gaby on Oct 2, 2023
Thank you for your feedback!

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Gaby on Sep 26, 2023
Thank you for your feedback.

2/10 Terrible

Anna

Stayed 2 nights in Sep 2023
Response from Gaby on Sep 26, 2023
Thank you for your feedback.

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Gaby on Oct 30, 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Dorianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility
Stayed 3 nights in Sep 2023
Response from Gaby on Sep 22, 2023
Thank you for your feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Gaby on Sep 18, 2023
Thank you for your feedback!

4/10 Poor

Emi

Stayed 1 night in Sep 2023
Response from Gaby on Oct 9, 2023
Thank you for your feedback! We look forward to seeing you again soon.

10/10 Excellent

John, Discovery bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add. It was a quick one night stay
Stayed 1 night in Sep 2023
Response from Gaby on Sep 18, 2023
Thank you for your feedback!

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Gaby on Sep 11, 2023
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Convenient location close to airport
Stayed 2 nights in Sep 2023
Response from Gaby on Sep 11, 2023
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from Gaby on Sep 11, 2023
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Dianne

Stayed 1 night in Sep 2023
Response from Gaby on Oct 2, 2023
Thank you for the feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly what I needed.
Stayed 2 nights in Sep 2023
Response from Gaby on Sep 8, 2023
Thank you for your feedback!

10/10 Excellent

VIDYADHAR G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good decent rooms , great surrounding and easy and convenient location to travel in and around the city. It would be great if they could provide small microwave as well. When travelling for kids microwave adds to an advantage.
Stayed 3 nights in Sep 2023
Response from Gaby on Sep 5, 2023
Thank you for your feedback.

8/10 Good

Susan

Traveled with group
Liked: Staff & service
Overall ok. Tired interior. Needs updating. AC not working well in common area.
Stayed 1 night in Sep 2023
Response from Gaby on Sep 5, 2023
Thank you for your feedback.

8/10 Good

Ruby

Stayed 3 nights in Aug 2023
Response from Gaby on Aug 29, 2023
Thank you for your feedback!

10/10 Excellent

Juliet

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this hotel was the staff! Everyone I came into contact with was so friendly and helpful. I never felt like I was inconveniencing any of them.
Stayed 2 nights in Aug 2023
Response from Gaby on Aug 29, 2023
Thank you for your feedback, we look forward to seeing you again soon.