Ratings based on 1,437 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Close to John Wayne Airport

Posted Feb 26, 2017
Very comfortable spacious room. To go food court across the street.
Comment from Hotel Management
Feb 27, 2017 by Jillian - Director of Sales, Hotel Management
Thank you for taking the time to rate your stay at Courtyard Santa Ana. We're happy to see that we've earned your 4 star approval for a comfortable and spacious room as well as access to the food court. We hope you'll return in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Feb 22, 2017
This hotel is very nice and located right next to the airport. I would stay here again 100%!
Comment from Hotel Management
Feb 22, 2017 by Jillian - Director of Sales, Hotel Management
Thank you for your kind response. We're thrilled to heard that you would return and that we've earned your 5 star approval.
5 out of 5
Recommended
for Everyone
by A verified traveler

Closed to my relatives and Jonh Wayne airport

Posted Jan 24, 2017
The room was spacious , cleaned. Bed sheets were high quality.
Comment from Hotel Management
Jan 25, 2017 by Marjorie C., Hotel Management
Thank you so much for taking the time to submit such a kind review of our hotel, the Courtyard by Marriott Santa Ana. We are located only 2.5 miles from the airport, right in the heart of Orange County, so we are pleased that our location was ideal for your stay. Please come visit your relatives (and us) again soon!
3 out of 5
by A verified traveler from phoenix

I have been to better hotels

Posted Jan 16, 2017
Dirty room. Mold in the shower. Room and bathroom dusty. Had to ask for linens to be changed.
Comment from Hotel Management
Feb 16, 2017 by Jillian Clary, Director of Sales, Hotel Management
Dear Not Happy, we're very disappointed to hear about the issues during your stay. These issues that you mentioned are definitely not the norm for our property and I apologize for your unsatisfactory stay. I will share your comments with the staff and use your feedback as an opportunity to improve.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel by airport

Posted Dec 30, 2016
Stayed overnight prior to flying home. Front desk staff very professional and helpful. Not much around immediate area within walking distance other than small shopping center .
Comment from Hotel Management
Jan 2, 2017 by Marjorie C., Hotel Management
We are so pleased you enjoyed your quick stay at the Courtyard by Marriott Santa Ana before you headed home. Thank you for informing your fellow travelers that we are only a few miles from the John Wayne Airport and have several restaurants located right across the street. We hope to have an opportunity to serve you again the next time your travels bring you to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester

Very nice hotel

Posted Dec 29, 2016
Very nice and comfortable hotel to stay with your family.
Comment from Hotel Management
Jan 2, 2017 by Marjorie C., Hotel Management
We are so pleased you had a comfortable stay at the Courtyard by Marriott Santa Ana. Please bring the family back any time!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2016
Very good nice quite but they charge me for a parking spot and I didn't have a car that night
Comment from Hotel Management
Jan 5, 2017 by Marjorie C., Hotel Management
Thank you for providing this feedback regarding your recent stay. We are so glad you enjoyed the hotel, but are disappointed that we made an error with your parking charge. Please contact us so we can resolve this billing issue for you immediately and we hope to have an opportunity to better serve you the next time your travels bring you to the Santa Ana area.
5 out of 5
Recommended
for Everyone
by A verified traveler from O

the spacious bathroom & mirrors around.

Posted Dec 6, 2016
I like that it was close the shopping area & everything was a walking distance. I liked the room decor
Comment from Hotel Management
Dec 7, 2016 by Marjorie Culley, Hotel Management
Dear Irene, Thank you for your kind review of our hotel, the Courtyard by Marriott Santa Ana. We are so glad you enjoyed the bathroom and room décor, as well as the location. We hope to have an opportunity to serve you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

close to shopping

Posted Nov 28, 2016
it was a short one night stay, the room is spacious n clean, no funny smell, Price is great, definitely would come back again !
Comment from Hotel Management
Dec 5, 2016 by Marjorie Culley, Hotel Management
Dear Kexin, Thank you so much for your kind review of the Courtyard Santa Ana. We are so glad you enjoyed your quick trip and we hope to see you again soon!
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Thank you for submitting a rating of our hotel. We are pleased you enjoyed your stay and hope to have an opportunity to serve you again the next time your travels bring you to the Santa Ana area.