Ratings based on 755 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from santa rosa

Close to CSUF

Posted Aug 24, 2016
Located close to CSUF. Free breakfast. No Frills just clean n close.
4 out of 5
by A verified traveler from London

Close to family attractions

Posted Aug 6, 2016
Pros: Good atmosphere
Cons: Not sure
Location: Knotts Berry Farm, Knotts Berry Soak City and Disneyland are within few miles.
Reception staff was good and helping. I reach early and room was ready within 15 mins. Breakfast was OK. Being vegetarian I can have toast or cereals for breakfast. Atmosphere in the hotel was good. Lots of available parking places. Small swimming pool. Good to stay with family.
Comment from Hotel Management
Aug 12, 2016 by Jayyusi, Hotel Management
We are pleased to know that our location made your visit a great one and that our friendly staff made sure your enjoyed your overall stay; we hope to see you again in the near future.
1 out of 5
by A verified traveler from CA

BUGS on the beds!!! 床上有螨蟲!!!!

Posted Aug 5, 2016
Cons: Room cleanness Please do something to kill the bugs!!!
I stayed here for two nights last week(7/24-7/26). I chose this hotel based on the good reviews from the internet. And I was very disappointed. First, we found peanuts on the floor. But what I can't bear is that I found BUGS on the bed!!! I didn't fall asleep for the first night. In the next morning, we requested for another room. And we got the key for another room, same level, immediately. We went out after getting the key and back to the hotel till late at night. The first thing is to check the bed. But I still can find bugs on the bed. And there was a cup of lemon tea on the table in front of the TV... We were afraid that they might charge us for the tea, so we went to the front desk and told him about this. The front desk said that there is no more non-smoking room available. NO next time for this hotel!!!
Comment from Hotel Management
Aug 12, 2016 by Jayyusi, Hotel Management
We are very sorry to hear that we did not fully meet your needs and will make sure we look into your concerns promptly to ensure your next stay is a great one.
4 out of 5
by A verified traveler

Close to event

Posted Jul 28, 2016
Pros: It was ok.
Cons: Staff were unable to assist with reservation problem because reservation was booked through Expedia.
Location: No
Requested NON smoking was booked in a smoking room.
Comment from Hotel Management
Aug 12, 2016 by Jayyusi, Hotel Management
Thank you for your feedback, we are sorry to hear that there was an issue with your reservation but glad that did not completely ruin your visit; we hope to see you again soon.
5 out of 5
by A verified traveler from Neptune Beach, FL

Perfect for my needs

Posted Jul 26, 2016
Pros: Same as above
Cons: Nothing.
Location: I visit family so I don't stay nearby much.
Quiet, convenient, clean, great staff...I stay there every time I travel to Fullerton.
Comment from Hotel Management
Jul 26, 2016 by Jayyusi, Hotel Management
Thank you for taking the time to give us your feedback after your recent stay with us, we are glad that we met all your needs and hope we can see you again soon.
5 out of 5
by A verified traveler

Posted Jul 22, 2016
Stayed in hotel when we traveled to CA for a wedding. Hotel was close to many activities.
Comment from Hotel Management
Jul 26, 2016 by Jayyusi, Hotel Management
We appreciate the five star review and are pleased to know that we exceeded your expectations during your visit for a wedding; we hope to see you again in the near future.
4 out of 5
by A verified traveler

靠近中心

Posted Jul 12, 2016
总的来说体验不错,性价比较高,清洁干净,安全安静,不过早餐过于简单,总体给予推荐吧 为何非要写下五十个以上的字才能点评,确实令人感到不快。
Comment from Hotel Management
Jul 26, 2016 by Jayyusi, Hotel Management
We are delighted to know that we met your needs and that you enjoyed our cleanliness, price and overall experience; we look forward to seeing you again.
3 out of 5
by A verified traveler from KS

Close to family and accept pets.

Posted Jun 22, 2016
Pros: Convenience to family whom we were visiting. Ease of getting in and out, to our room and location. Also we were allowed to bring out small dog.
Location: On the major road and since we were with family, other activities were not needed.
The hotel was comfortable but our very first ordeal was a smoking instead of non-smoking room. This was very unfortunate as neither of us smoke and the idea of being in a room for 4 days was not pleasant. We went to the local store and bought Fabreze to try and ease the stench. Dreadful and since we booked thru Expedia, they could not offer a non-smoking room...said they were booked up!
Comment from Hotel Management
Jun 29, 2016 by Jayyusi, Hotel Management
We appreciate you taking the time to give us your feedback and are glad our location met your needs but are sorry to hear about the miscommunication with the rooms; we hope to better serve you in the future.
3 out of 5
by A verified traveler from Petaluma

Good For the Price

Posted May 27, 2016
Pros: Breakfast, parking
Cons: Loud fan in the bathroom that was linked to the light so it couldn't be turned off
Location: Food trucks across the street on Friday night
We stayed here during a busy graduation weekend in Orange County. The room was clean and spacious. The bedspread and carpet was a little worn out but clean. The breakfast was good. I had accidentally booked a smoking room ( didn't know they existed anymore) but the front desk changed it for me, no problem.
Comment from Hotel Management
Jun 10, 2016 by Jayyusi, Hotel Management
Thank you for choosing our hotel for your graduation needs, we are glad our location met your needs and that our staff made sure to take care of all your needs; we hope to see you again soon.
3 out of 5
by Jawad

This traveler left a rating score only Posted May 26, 2016 on Hotels