Serves breakfast and dinner

Reviews of Hotel Fera Anaheim, a DoubleTree by Hilton

4 out of 5
Hotel Fera Anaheim, a DoubleTree by Hilton
100 The City Dr S, Orange, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 1120 out of 2232 reviews" "
Rating 8 - Good. 480 out of 2232 reviews" "
Rating 6 - Okay. 254 out of 2232 reviews" "
Rating 4 - Poor. 180 out of 2232 reviews" "
Rating 2 - Terrible. 198 out of 2232 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Bellinda

Business traveler, Traveled with family
Liked: Cleanliness
Enjoyed my stay
Stayed 1 night in Apr 2024

4/10 Poor

Katonya

Disliked: Staff & service, property conditions & facilities
The room I reserved deluxe premium king size bed was not available at the 4pm check-in time I was asked if I could drive around to give them time to finish. Front desk said they were running behind but never gave me a courtesy notice. I was given a double with queen size beds with a very nice view I was also told fireworks would be at 9:30pm there were none. The parking meters machines need to be replaced. Overall the location was really nice and seemed to be a very nice safe area
Stayed 1 night in Apr 2024

6/10 Okay

Alondra

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very nice but housekeeping didn’t stop by at all during the 3 nights we stayed there. My husband had to go find her to see if we could give her any of our trash since it had been sitting there all day while we were out. He ended up finding somewhat else to throw it away as she was talking on her cellphone in another room and couldn’t hear him trying to get her attention.
Stayed 3 nights in Apr 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for the price Nice hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Ciclaly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place !
Stayed 1 night in Apr 2024

8/10 Good

Xiomara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice the only inconvenience is they charge you for parking, water, and internet.
Stayed 4 nights in Apr 2024

10/10 Excellent

Salvador

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2024

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Property conditions & facilities
Average experience I guess, but I’m not sure if all floors have the same issue I had. I only stayed one night but the entire time the hotel room smelled liked sewage.
Stayed 1 night in Apr 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I would have given it a higher rating but the Expedia site had free breakfast included and that was not the case. the only options were an internal Starbucks and their restaurant - very expensive
Stayed 2 nights in Apr 2024

10/10 Excellent

Rolisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

8/10 Good

Cac

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was a little dark and poor water pressure. But otherwise everything’s good ❤️
Stayed 2 nights in Apr 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

George, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rimbun Feric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs. Very friendly. Easy to get to Disneyland. Has shuttle direct to Disney provided by Anaheim transport. Next to outlet. Has food close to vicinity.
Stayed 4 nights in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
I’m thrilled that you were able to truly enjoy our hotel. We were so happy to read that your experience with us was nothing short of spectacular as our attentive team strives to grant all of our guests’ wishes. It warms us to know that their doting hospitality was appreciated and that you truly enjoyed all aspects of your stay. Our team will be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future, for another great stay.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

McKell

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
I am thrilled to hear how amazing your experience was and delighted to read your great feedback about our property and services. I imagine that you benefited from all the amenities and our coveted location. It appears that you enjoyed the service provided by of our meticulous staff who delights in ensuring that the guest experience is always impeccable. We are very fortunate to have an exceptional team that is committed to providing a seamless experience to each of our guests, so we look forward to sharing your compliments with them. We look forward to welcoming you back again soon!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I like how close it is to the shopping center and Angels stadium
Stayed 1 night in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
Thank you for taking the time to leave a terrific review. I am so glad that you enjoyed a wonderful stay with us. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your stay and found everything to be so comfortable. We all look forward to welcoming you back to the hotel on your next visit.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

edgardo

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
It is truly delightful to learn that you enjoyed every aspect of your stay with us! We are thrilled to hear that our hotel staff, dining options, and accommodations provided you with wonderful experiences, as we always strive to deliver the highest level of guest service. We are pleased that you were able to take advantage of our amenities and thoughtful offerings, which are designed to ensure a seamless and delightful visit. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience with us. Thank you for your kind rating, and we look forward to welcoming you back again in the future!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to outlet mall and different restaurants. 30 minute walk to Angel Stadium or less than $10 Uber or Lyft ride. If you’re sensitive to noise ask for a room facing away from Hospital. I could hear ambulance once in awhile but it didn’t bother me. Will definitely stay there again on my next trip back.
Stayed 2 nights in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
Thank you for your wonderful rating! It's incredibly rewarding to know that our service and product quality made a lasting impression on you. Your feedback will be shared with our team, who will be delighted to hear about your positive experience. We eagerly await the opportunity to welcome you back for another unforgettable stay!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. Would go here again.
Stayed 1 night in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
We're so thankful for your amazing rating! Hearing that our service and product left such a positive impression on you is truly uplifting. Your feedback will be celebrated with our team, who strive for excellence every day. We eagerly await the opportunity to welcome you back for another remarkable stay, where we will continue to exceed your expectations in every way possible!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Chaz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Many places to shop and in walking distance. Also very quiet!!
Stayed 2 nights in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
Wow, we're truly grateful for your exceptional rating! It's incredibly rewarding to learn that our service and product exceeded your expectations. Your feedback will serve as motivation for our team to continue delivering excellence. We eagerly await the opportunity to welcome you back for another exceptional stay, where we will strive to make your experience even more memorable than the last!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
Thank you immensely for your glowing review! Knowing that you found our service and product top-notch brings us immense joy. Your commendation will be shared with our hardworking team, who will be inspired by your positive feedback. We look forward to the pleasure of welcoming you back for another unforgettable experience at our property!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Brian Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time visiting from up north Alberta, Canada. Staff was friendly and well diverse. I truly enjoyed the Valet service team. punctual. attentive and sociable. The manager Alex runs a great team!
Stayed 7 nights in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
We truly appreciate your wonderful rating! It's fantastic to hear that your stay with us was memorable. Providing top-notch service is our priority, and we're thrilled that you experienced it firsthand. Thank you once more, and we can't wait to have you back with us soon!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We particularly liked the ARC bus which stopped at the front entrance of the hotel and took us directly to Disneyland.
Stayed 6 nights in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
Your stellar rating fills us with gratitude! We're elated to hear that our service and product quality resonated with you. Your kind words will be passed along to our dedicated team members, who will be thrilled to know that their efforts have made a difference. We look forward to the pleasure of welcoming you back for another extraordinary stay with us!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

6/10 Okay

Xiao

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
No free wi-fi
Stayed 1 night in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
Thank you for taking the time to share your feedback with us after your recent stay. We appreciate your input, as it helps us maintain our high standards of service. We understand that your stay did not fully meet your expectations. Our goal is to create a welcoming, comfortable, and personalized experience for our guests, and we will use your feedback to enhance our offerings for everyone. Nonetheless, we are glad to know that you enjoyed the rest of your stay with us! Thank you for choosing our hotel, and we hope to have another opportunity to showcase our exceptional amenities and services to you in the future.

10/10 Excellent

Royetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel and would recommend to anyone.😁🙌
Stayed 4 nights in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
Thank you immensely for your top-notch rating of our property. We are thrilled to know that you value the quality of service and products we provide so highly. Our team takes utmost pride in ensuring our guests are well cared for, delivering unparalleled and attentive service - I'm overjoyed to hear they took good care of you. I'll happily share your remarkable rating with them. We're elated that you hold us in such esteemed regard and once again, we treasure your exceptional review. We are eager to have you back home soon!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
What a pleasure to learn that you loved all aspects of your stay! I am delighted that you had wonderful experiences with our hotel staff, our dining options and your accommodations, as we are always striving to provide the highest level of guest service. We love that you benefited from all the amenities and our thoughtful offerings, designed to delight and guarantee a seamless visit. We love to hear from our satisfied guests, and it does mean so much to us that you have taken the time to supply this review. Again thank you for sharing your rating and we invite you to join us again!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Jose, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 2 nights in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
Your rating has filled our team with joy and gratitude. Knowing that we exceeded your expectations and left a lasting impression during your stay brings us great satisfaction. Our dedicated team takes immense pride in delivering outstanding guest experiences, and your kind words motivate us to keep raising the bar. Thank you sincerely, and we can't wait to have you back soon!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Anjan Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
Your glowing review has made our day! We're grateful for your exceptional rating and thrilled to have exceeded your expectations. Your feedback will be relayed to our team, who will be delighted to hear about your positive experience. We eagerly anticipate the chance to host you again soon for another outstanding stay!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 2 nights in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
We're truly grateful for your wonderful rating! It's delightful to hear that you thoroughly enjoyed all aspects of our hotel. We take immense pride in maintaining superior cleanliness levels and providing top-notch customer service. Your comments underscore our commitment to offering extraordinary guest experiences, and we're thrilled to know we hit the mark. We can't wait to welcome you back again soon.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
Your outstanding rating warms our hearts! We're thrilled to hear that our service and product quality left such a positive impression on you. Our team will be overjoyed to receive your fantastic feedback. Your commendation will be shared with them, serving as motivation for their continued dedication. We eagerly anticipate the opportunity to welcome you back soon for another exceptional stay!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
Your feedback means the world to us! Creating memorable experiences for our guests is at the heart of what we do, and I couldn't be happier to know that we achieved that during your stay. I'll make sure to pass along your generous compliments to the dedicated individuals who contributed to making your time with us special. We're grateful for your review and thrilled to have had you as a valued guest.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Pam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!
Stayed 1 night in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
Thank you so much for recognizing the exceptional staff that you encountered while visiting! We do pride ourselves on always providing top notch exceptional service to all of our guests. It is so fantastic to hear that you were able to experience and recognize that. We would love to have you back again for another perfect experience!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Jeanmarco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and staff is very helpful.
Stayed 1 night in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
What a pleasure to learn that you loved all aspects of your stay! I am delighted that you had wonderful experiences with our hotel staff, our dining options and your accommodations, as we are always striving to provide the highest level of guest service. We love that you benefited from all the amenities and our thoughtful offerings, designed to delight and guarantee a seamless visit. We love to hear from our satisfied guests, and it does mean so much to us that you have taken the time to supply this review. Again thank you for sharing your rating and we invite you to join us again!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, i stay here so many times,
Stayed 2 nights in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
We are delighted to receive your kind ratings following your recent stay with us and to hear that you had such a comfortable and enjoyable experience. I am so pleased that you enjoyed your room, and the stunning surroundings of our property. We pride ourselves in delivering an exceptional level of service, to truly take care of the every need of our guests, and it is always so pleasing to have confirmation that we got this correct. We thank you for sharing your rave review and we invite you to join us again just as soon as you can. Thank you for the enthusiastic recommendation! We loved having you.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

6/10 Okay

Maria

Liked: Amenities, property conditions & facilities
Only hot water in the room when upgrading water system
Stayed 2 nights in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 14, 2024
We appreciate you taking the time to share your feedback regarding your stay. Your rating guides us in enhancing our standards of service. We apologize if certain aspects of your stay did not meet your expectations. Our mission is to provide a warm, comfortable, and personalized experience for our guests. Your feedback is pivotal for us, and we will utilize it to ensure continual improvements in our service. Nevertheless, we're glad to hear that you enjoyed the remainder of your stay. We value your patronage and look forward to the opportunity to prove our dedication to quality on your next visit.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 Good

CARLING

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The overall vibe was nice because they recently renovated. My only complaint is that they renovated everything but the washroom. It’s still very dated and the tub was even clogged! Gross! They also don’t do daily housekeeping anymore so caution. They didn’t mention it and we only figured as much by the third day and inquired to confirm. Not a big deal but please let us know in advance.
Stayed 7 nights in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
We're truly grateful for your feedback! Crafting exceptional moments for our guests is what drives us, and I'm elated that we managed to do just that during your visit. I'll be sure to convey your kind sentiments to our dedicated staff members who contributed to making your stay so memorable. Thank you for sharing your review, and it was an absolute pleasure to have you stay with us.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Starr

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
We're truly grateful for your wonderful rating! It's delightful to hear that you thoroughly enjoyed all aspects of our hotel. We take immense pride in maintaining superior cleanliness levels and providing top-notch customer service. Your comments underscore our commitment to offering extraordinary guest experiences, and we're thrilled to know we hit the mark. We can't wait to welcome you back again soon.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
Many thanks for your kind rating! Our ultimate aim is to provide each guest with an outstanding experience, and I'm overjoyed that we hit the mark with your stay. Your appreciation will be shared with our team, who put in the effort to create a positive and enduring impact. Your review is truly appreciated, and hosting you has been a delightful experience.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Constance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby. Lovely rooms
Stayed 1 night in Apr 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
Thank you very much for your stellar rating of our property. It is so wonderful that you thought so highly of the quality of product and service we offer. My colleagues really do take the greatest care in making sure they look after our guests, in delivering the highest and most attentive levels of service. I am so pleased they looked after you, and will have great pleasure in sharing your rating with them. We are delighted to learn that you hold us in such high regard and once more, we appreciate your wonderful review. We can’t wait to welcome you home again soon!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 Good

angie

Traveled with family
Liked: Cleanliness
Hotel is nice , parking is a hassle
Stayed 2 nights in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
I am delighted to receive your review and to learn that you felt welcomed and pampered during your stay with us. Your feedback is an amazing compliment, thank you! It really is marvelous to hear how much you enjoyed the service and personal attention from the staff. Your patronage is hugely appreciated and I do hope we will have the pleasure to warmly welcome you back again. Please feel free to let us know if we can be of any assistance at that time.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy coming to this hotel but this time I stayed my room towel smelled like syrup 😒
Stayed 3 nights in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
We cannot thank you enough for your glowing review of our property! We strive to provide excellent service and accommodations to each of our guests with hopes of surpassing all guest expectations. We always pride ourselves on being able to provide an environment in which our guests can relax and truly feel special. We thank you for your patronage and sincerely look forward to hosting you comfortably again in the not too distant future.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Cal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
Thank you for your incredible rating! Your perfect 5-star feedback is music to our ears, and it reinforces our belief in the power of exceptional service. We are thrilled to have had the opportunity to provide you with an unforgettable experience. As we eagerly anticipate your next visit, please rest assured that we'll go above and beyond to ensure that every moment exceeds your expectations, leaving you with lasting impressions of our hospitality.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, best stay with family
Stayed 3 nights in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
We are glad to know that you had an amazing stay with us and your thoughtful words are truly inspirational. It was beyond gratifying to learn that everything from our beautiful location to our impeccable hospitality was so thoroughly enjoyed. Extraordinary experiences should begin from the moment you arrive to the moment you depart and we are happy to hear you encountered this. We thank you for sharing your rave review and we invite you to join us again just as soon as you can. Thank you for the enthusiastic recommendation! We loved having you.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Norma

Stayed 1 night in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
We're incredibly grateful for your fantastic rating! Your perfect 5-star feedback speaks volumes, and it reassures us that we're on the right track in providing exceptional experiences for our guests. Your positive words are deeply appreciated, and we can't wait to have you as our guest again in the near future. Our team will be ready to make your next stay even more remarkable.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Nancy

Traveled with family
Friendly staff, lovely seating around pool, close to Disney & Anaheim Convention Center and freeways.
Stayed 3 nights in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
I'm thrilled to learn your recent stay with us was practically perfect in every way! Thank you very much for your rave review! We do have an enviable location - you really can’t beat the fact that we are so close to the best that our area has to offer. I am especially happy to know you had such wonderful experiences with our hotel staff, as we are always striving to provide the highest level of Guest service.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was friendly. Everything was smooth. Went to an event at the Honda Center, it was an easy 8 min uber ride.
Stayed 1 night in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
Thank you for taking the time to share your review with us. I am so pleased to learn that you were treated exceptionally here during your stay. We pride ourselves on delivering a memorable experience to our guests, and I am delighted you enjoyed our central location and were looked after by my exceptional colleagues! We will certainly share your review with all team members and thank them on your behalf for delivering a great experience. We all look forward to welcoming you back again very soon to enjoy another wonderful stay at our property.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

2/10 Terrible

Sammy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Horrible parking set up. Rude valet staff. Poor security
Stayed 4 nights in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
I'm sorry to learn that your experience with us was not the perfect one we envisioned. We're committed to giving our guests nothing but the best - with exceptional service, immaculate rooms, and unforgettable experiences. We're proud of the culture we've established and the expertise of our team members, which allows us to swiftly resolve any guest issues and ensure a seamless and inspiring hotel experience. We take your experience seriously, and our hotel management will thoroughly investigate your stay. I am sorry that we failed to deliver the experience we promised. I hope you will give us another opportunity in the future to show you the beauty and comfort of our property.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
I would return, friendly staff and great room for the price.
Stayed 2 nights in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
We truly appreciate your kind and generous rating. I am so happy to learn that the service delivered by our team not only impressed you but exceeded your expectations. Your experience sounds like perfection and we are thrilled that you had such a spectacular stay. Your compliments reassure me that we are fulfilling our mission of providing lasting memories for our guests. It is through these qualities that we continue to enjoy repeat customer loyalty and recommendation. Thanks again and we look forward to the pleasure of welcoming you back to our property very soon.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent!
Stayed 1 night in Mar 2024
Response from Hotel Fera Anaheim, a DoubleTree by Hilton on Apr 7, 2024
Thank you for sharing your rating with us of your recent stay at our property. I was pleased to learn that overall you enjoyed your time with us and were looked after by our outstanding team - my colleagues take such pride in delivering an exceptional level of service to all of our guests. We look forward to welcoming you again and invite you to let us know if we can assist in making your next reservation.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton