Front of property - evening/night

Reviews of DoubleTree Suites by Hilton Anaheim Rsrt - Conv Cntr

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 1314 out of 2166 reviews" "
Rating 8 - Good. 445 out of 2166 reviews" "
Rating 6 - Okay. 183 out of 2166 reviews" "
Rating 4 - Poor. 119 out of 2166 reviews" "
Rating 2 - Terrible. 105 out of 2166 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

CHANDARA

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of Disney love showing. Very modern facility. Room is well appointed with lots of areas for storage and bathroom, while not enormous, is definitely above average.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was great, the room was clean and most of all quiet. I really enjoyed my time with my family.
Stayed 3 nights in Apr 2024

10/10 Excellent

Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property net all my requirements for a place to stay. Staff were welcoming and professional.
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. Perfect for our Disney trip!
Stayed 1 night in Apr 2024

8/10 Good

Synthia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room. Fresh cookies. Only flaw was the bath tub was scuffed up and hard to lock bathroom door. But overall excellent stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

2/10 Terrible

Karina

Traveled with partner
Disliked: Cleanliness, staff & service
Rude since the minute I stepped in to check in
Stayed 1 night in Apr 2024

2/10 Terrible

Prhem

Disliked: Staff & service, amenities, property conditions & facilities
Worse customer service at night call room service house keeping around 9PM no answer call front desk asking for two glass they said you can come down or we charge service fee if you want. Anything from room service
Stayed 1 night in Apr 2024

8/10 Good

alice

Traveled with family
Liked: Amenities
Toilet seat is low to sit hard for old people. Old furniture need to change . Sink was plugged but they fix the sink
Stayed 1 night in Apr 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ricardo, Canyon country

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed it . It was one block away Disney and a wonderful bar restaurant and area. I will book again.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisette

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy, Evans

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Hands down my favorite spot in Anaheim. Free cookies at check in, 1 minute walking from Ruth and Chris Steakhouse. Rooms are clean, pool and jacuzzi open until 10. I love it
Stayed 1 night in Apr 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Evelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are really spacious which I like especially because I have a toddler and loves to play. I do believe it could be a little cleaner. The smell of the room is kinda disturbing so maybe some air fresheners
Stayed 1 night in Apr 2024

10/10 Excellent

Janette, Burbank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of our stay has been great except one. There is an area outside where smokers stand, and it is almost the only way to get to and from the largest portion of the parking lot. There is a matching spot towards the street that would allow people who are entering and exiting the parking area to not have to breathe cigarette smoke, while it would be back far enough that most people who are walking to get dinner or to/from the parks do not have to walk through the smoke either. Please consider moving the smoking area. Or if they aren't supposed to smoke there, be sure to enforce it. Otherwise we have only good things to say about check-in, the lounge, the room, and the lobby. And the warm cookies at check in are amazing!
Stayed 1 night in Apr 2024

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice clean hotel and rooms were large and comfortable . Price was good at time of booking. Staff were good for the little interaction that we had. I disliked that we had to pay for parking as a guest and it was noisy with kids. Great place if you are doing a Disney thing but for us as a pit stop hotel is was good
Stayed 1 night in Apr 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept, staff was nice, close to Disney. The only thing we didn’t care for is that you have to pay to park every night as a hotel guest and it is a bit pricey.
Stayed 4 nights in Mar 2024

10/10 Excellent

Mantianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Rhona, walnut cree

Traveled with family
Liked: Cleanliness, amenities
Very friendly front desk. Had some trouble with the digital key but they noted it was because I booked through a third party.
Stayed 1 night in Apr 2024

4/10 Poor

Carlos, Kent

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024

4/10 Poor

jie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the room needs an update, the wallpaper start to peel off in the bathroom corner and the carpet is quite old and causes allergy
Stayed 5 nights in Mar 2024

6/10 Okay

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
My reservations were screwed up as soon as I got there. Instead of a 3 night stay, they had me down as a 1 night even after getting a call from 2 staff members asking if I was still coming as I was on the drive from the bay area. Staff was polite and fixed the problem, but gave us a room that had a horrible humidity problem and my families allergies kicked off really bad including my son receiving a huge fever the next morning. This pretty much ruined our Disneyland trip. They gave us a better room the next 2 nights, but the damage was already done. Other than our room issue, overall the hotel is decent and clean. Restaurant downstairs was pretty good and all amenities.
Stayed 3 nights in Mar 2024

10/10 Excellent

richard, queen creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Mar 2024

4/10 Poor

WEI-MIN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need renovation
Stayed 1 night in Mar 2024

8/10 Good

Miguel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff amazing . Room is clean . Only one negative comment they charge us for 2 bottled water in the room it not much but complementary water should be must
Stayed 1 night in Mar 2024

10/10 Excellent

Anne, Oceanside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for convention center closeness and Disney. Quiet and clean. Room service good and breakfast buffet was very good. Parking convenient.
Stayed 2 nights in Mar 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
I really enjoyed my room because it has a living room area apart from the bedroom.
Stayed 1 night in Mar 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conveniente por si cercanía con los parques
Stayed 2 nights in Mar 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Yadira, Santa Fe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free cookies were a nice touch with a family
Stayed 1 night in Mar 2024

6/10 Okay

Yeonhee

Liked: Staff & service
Not clean
Stayed 4 nights in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 1 night in Feb 2024

4/10 Poor

Tracey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location seemed safe. Shower is awful and temperature goes from boiling hot to cold throughout. The beds were super soft and woke up with sore backs every day.
Stayed 4 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the warm cookies!!!
Stayed 1 night in Mar 2024

8/10 Good

Miesha

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I love the location and the convenience of the area. The beds are not at all comfortable and can definitely use upgrading…other than the comfortability of the beds it would be a 5 star rating for me. When I’m on vacation I like to feel like I’m home and sleep comfortably…
Stayed 1 night in Feb 2024

8/10 Good

Lyla

Stayed 2 nights in Mar 2024

8/10 Good

Amanda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Riho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Robyn

Liked: Cleanliness
The property is nice but I did see other peoples hair in spots. Also I lost 4 dollars in the vending machine and was told at the front desk that I should call a 800 number to get it back! Instead of just making it right then and there I did not appreciate that
Stayed 2 nights in Mar 2024

8/10 Good

Danielle

Stayed 1 night in Mar 2024

10/10 Excellent

Jessie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located a mile next to Disneyland
Stayed 1 night in Mar 2024