Even though the bed was comfortable, for the price of the hotel, they should have provided free bottled water for each guest each day/night. The cost for a bottle in the room is $3.50 USD. The TVs didn't work for us. We had 2 of the room and the remotes didn't work for either. The TV's didn't even turn on manually. We came in too late at night to ask for help for these so therefore the room was really lacking especially for the price! The lobby was under construction and didn't look appealing either.
Comment from Hotel Management
Dec 16, 2016 by Warwick , Hotel Management
Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry for issues relating to our new television systems. Please note that we are in the process of upgrading all of our televisions in the hotel, and we apologize for any technical difficulties incurred during this period. Guest comfort and satisfaction are our top priorities and we regret you did not experience this. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future, especially once we have finished out hotel renovation!
Best regards, Warwick Prendiville / Director of Operations