Ratings based on 1,546 Verified Reviews

4.1 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from idaho

The Hotel is in total renovation.

Posted Jul 20, 2017
Pros: None
The hotel is in total disarray. The hotel is undergoing a two year renovation.
2 out of 5
by A verified traveler from monterey

Heat stoke

Posted Jul 13, 2017
Pros: Convienent and good breakfast
Cons: Air conditioning and parking situation
Location: Good location to Huntington Beach, Santa Ana, and even Disneyland.
Staff pleasant and room was clean. Sadly I couldn't sleep due to the air conditioning not working. I asked staff but I guess with the renovations maybe this is the reason? Paying for parking was another negative. Stayed two nights and paid for parking for two days. They have plenty of parking too. I just don't get why they charge. Just include everything in price of Hotel. For this reason I rated low. Staff was pleasant and breakfast was good. The renovations kinda suck at the moment.
1 out of 5
by A verified traveler

Disappointing

Posted Jun 28, 2017
It was under a huge remodel overpriced parking no Internet no TV it was all down while I was there due to the construction - my phone wouldn't work inside the building- The restaurant wasn't open like it was supposed to be because of construction none of this was told to me on the Internet :(
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2017
Overall, a nice and clean hotel. Good breakfast. Indoor pool is a bit cold, Spa has some smells
1 out of 5
by A verified traveler from San Francisco, CA

Heavy construction in the lobby.

Posted Jun 24, 2017
We arrived exhausted from a long drive from SF at around midnight with two kids, 9 & 12 years old. We set our alarms from 10am hoping to sleep in. We were rudely awakened by heavy construction coming from the open lobby which you can see outside your door from any floor of the hotel. The jackhammering started at about 8am and continued after we checked out at 11am. My poor husband had to endure the noise through his business call at 9am. There were crumbs on the side table and an empty water bottle on the balcony. Do not book this hotel until after they are done with their renovations. $17 daily for self park, $19 for valet.
5 out of 5
Recommended
for Everyone
by A verified traveler from hernandez

Nice hotel

Posted May 29, 2017
Friendly staff , good breakfast clean and spacious rooms
1 out of 5
by A verified traveler from Las Vegas, NV

Terrible!

Posted Apr 27, 2017
Everything here smells musty and stale. Mildew in the shower, hair in the sink, bobby pins on the floor, sticky desk.... I don't think the room had been cleaned in a VERY long time.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 18, 2017 on Hotels
5 out of 5
by Wendy

This traveler left a rating score only Posted Apr 17, 2017 on Hotels
4 out of 5
by Melissa

This traveler left a rating score only Posted Apr 15, 2017 on Hotels