Ratings based on 1,546 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from idaho
The Hotel is in total renovation.Posted Jul 20, 2017
The hotel is in total disarray. The hotel is undergoing a two year renovation.
by A verified traveler from monterey
Heat stokePosted Jul 13, 2017
Pros: Convienent and good breakfast
Cons: Air conditioning and parking situation
Location: Good location to Huntington Beach, Santa Ana, and even Disneyland.
Staff pleasant and room was clean. Sadly I couldn't sleep due to the air conditioning not working. I asked staff but I guess with the renovations maybe this is the reason? Paying for parking was another negative. Stayed two nights and paid for parking for two days. They have plenty of parking too. I just don't get why they charge. Just include everything in price of Hotel. For this reason I rated low. Staff was pleasant and breakfast was good. The renovations kinda suck at the moment.
by A verified traveler
DisappointingPosted Jun 28, 2017
It was under a huge remodel overpriced parking no Internet no TV it was all down while I was there due to the construction - my phone wouldn't work inside the building- The restaurant wasn't open like it was supposed to be because of construction none of this was told to me on the Internet :(
for Everyoneby A verified traveler
Posted Jun 26, 2017
Overall, a nice and clean hotel. Good breakfast. Indoor pool is a bit cold, Spa has some smells
by A verified traveler from San Francisco, CA
Heavy construction in the lobby.Posted Jun 24, 2017
We arrived exhausted from a long drive from SF at around midnight with two kids, 9 & 12 years old. We set our alarms from 10am hoping to sleep in. We were rudely awakened by heavy construction coming from the open lobby which you can see outside your door from any floor of the hotel. The jackhammering started at about 8am and continued after we checked out at 11am. My poor husband had to endure the noise through his business call at 9am. There were crumbs on the side table and an empty water bottle on the balcony. Do not book this hotel until after they are done with their renovations. $17 daily for self park, $19 for valet.
for Everyoneby A verified traveler from hernandez
Nice hotelPosted May 29, 2017
Friendly staff , good breakfast clean and spacious rooms
by A verified traveler from Las Vegas, NV
Terrible!Posted Apr 27, 2017
Everything here smells musty and stale. Mildew in the shower, hair in the sink, bobby pins on the floor, sticky desk.... I don't think the room had been cleaned in a VERY long time.
by A verified traveler
Posted Apr 18, 2017 on Hotels
Posted Apr 17, 2017 on Hotels
Posted Apr 15, 2017 on Hotels