Ratings based on 924 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
Great all around. Only negative was that room cleaning didn't clean everything for first 2 days.
4 out of 5
Recommended
for Everyone
by A verified traveler

One night stay for Disneyland.

Posted Jul 28, 2015
We enjoyed our stay with Embassy Suites. It was about 15 minutes from the Disneyland Resort. The bed was very comfortable and the room was pleasant. Had dinner in the hotel restaurant because there were not many options around the hotel. The wait staff was very friendly, and we enjoyed our meal. The chef also came out to make sure that we had everything we needed, which was a nice touch and showed their concern for our needs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2015
Staff was friendly and accommodating. There was a mistake on the bill, but the concierge immediately fixed it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel!

Posted Jun 24, 2015
Loved the room set up, our room was separated from the kids fold out couch and there were 2 tv's. The breakfast was very impressive!
4 out of 5
Recommended
for Everyone
by A verified traveler from ?

Anaheim

Posted Jun 14, 2015
Good size room, excellent breakfast. In between a night club and a metal scrape recycling plant - noisy!!!!!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Poor service

Posted Jun 10, 2015
We loved the look and feel of the Embassy Suites but the service was terrible and I found managers to be unfriendly. Our room was not cleaned two days in a row and we had no clean towels. Had to complain numerous times. Breakfast area really backed up and not clean especially floors. Rest of experience was great, it is a beautiful hotel just under staffed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bremerton, WA.

Cheap van service to Disneyland

Posted Jun 5, 2015
Pros: Great breakfast and managers reception each night.
Cons: Our balcony sliding door would not open
Location: Right off the freeway, nothing close by, you will need a car to go out to eat or shop
Round trip transfers to Disneyland were only $5.00 each. You can come and go as often as you want, so if you want to take a break and return later there is no addition fee.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Posted May 29, 2015
This hotel is close to major highways and yet quiet at night. Its breakfast is excellent. Room air-conditioning unit has to be improved.
3 out of 5
by A verified traveler

Posted May 28, 2015
Pros: The staff is very helpful
Cons: Do a better job keeping the club patrons from parking on the hotel side. The security was letting people through, mostly girls.
They need to put thicker windows in the rooms, the noise coming from the hallway was excessive, and it was extremely irritating that there is a nightclub that shares the parking lot and not only was it difficult to get into it was difficult to find a space
2 out of 5
Recommended
for Families
by Michael from Los Angeles

Rooms smelled of mildew; not properly cleaned.

Posted May 19, 2015 on Hotels
When we arrived we found excrement in our toilet, and when we flushed it down, the toilet stopped up. When we called to get a housekeeper and handyman up, they said "wait 15-20 minutes." Excuse me? We find that someone on cleaning staff has relieved themselves in our room and failed to clean it, and now you want us to wait? Unacceptable! What else? Oh yes, the rooms all smelled like mildew or mold. Just gross. Breakfast was typical chemical dump agribusiness foods. A huge corporate hotel that doesn't get the basics right.