Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Thank you for sharing your experience with us. We are sorry to hear our services and amenities were not to your expectations. Because our guests tend to stay for long periods, we provide housekeeping services on a weekly basis, however, these services are always available upon request for a nominal fee. We have shared your comments with our team to ensure clear communications going forward. However, we certainly apologize for any cleanliness issue you experienced upon check-in. We will share this with our housekeeping team and we hope to have the opportunity to welcome you back soon. Thank you.