Posted Mar 21, 2017
Upon entering the room, it smelt musty again. It was as if they had just repainted the room, because there was a strong odor. Also I was dissatisfied that they put my room at the end of the hall, since I've been here several times before. In addition there needs to be more than one hotel receptionist on duty at all times, because the check in/check out line grows fast in the amount of people in a short period of time.
Comment from Hotel Management
Mar 23, 2017 by General Manager , Hotel Management
Thanks for choosing us once again. I am sorry for the inconvenience you encountered with your room and our service. I have shared your comments with our respective teams, and we will be more diligent in our efforts. We will try our best to provide a room of your choice on your next visit. We appreciate for being our guest.