Ratings based on 443 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
67% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from San Gaberiel Mts.

Socks and undies in bed

Posted Sep 18, 2016
We found someone's socks and shoes in our bed sheets!? I guess room cleaning over looked this detail.
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
Thank you for your comments. We sincerely apologize for the housekeeping issues you encountered in your room. We have checklists in place to inspect every suite after it has been serviced. Unfortunately we missed something during this process, and for that we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Thank you. Sincerely, General Manager
5 out of 5
by A verified traveler

Great place for the price

Posted Sep 13, 2016
Pros: Very nice place
Cons: Add body loation
Location: Exactly location very convenient.
Very nice room and a great value with easy parking.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America- Orange County - Yorba Linda. It is wonderful to read you not only enjoyed your room and our convenient location, but you also found us to be a great value. Your feedback is appreciated, and we hope you will visit us again. Sincerely, General Manager
4 out of 5
by A verified traveler from Perth

A clean and spacious clean room.

Posted Sep 4, 2016
Inconsistently staff friendliness, some staff were nice and smile. One of the girl gave me a wrong number luckily there was no one in the room when I tried to open the door. Tenants upstairs was walking or droping objects creating loud noise. Why dont American use concrete floor for solid and reduced noise? the room was spicious and clean and I loved it. The thing I wasn't happy is why did they give me the ground floor room? So no views. Equpped with kitchenette which I could heat my food or even cook food.
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Thank you for staying with us at Extended Stay America- Orange County - Yorba Linda. It's great to know you enjoyed your well-appointed and spacious suite as well as the friendliness of our staff. We appreciate your feedback and apologize for any inconvenience caused while you were here. We value your business and hope to have you as our guest again. Sincerely, General Manager
5 out of 5
by A verified traveler

soccer weekend

Posted Aug 29, 2016
Pros: the full size frig. and how space was in the rooms.
Cons: blow dryer in the rooms
Location: Costco lots of food places were around made it easier to eat
was a great place to stay when we needed to rest on a weekend of soccer
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
We appreciate you taking the time to write a review about your visit to Extended Stay America Orange County - Yorba Linda. It's great to know you enjoyed your roomy accommodation with a refrigerator and our location with lots of restaurants nearby which was perfect for your needs. We hope to see you again soon! Sincerely, General Manager
4 out of 5
by A verified traveler from g

Good location.

Posted Aug 20, 2016
Good extended stay hotel. Close to dining and shopping. Easy acces to freeway but also in a quiet area.
Comment from Hotel Management
Aug 20, 2016 by General Manager, Hotel Management
Thank you for choosing Extended Stay America - Orange County - Yorba Linda for your stay. We are pleased you enjoyed our excellent location with so many choices for shopping and dining nearby. Thank you again for sharing your review, and we would love to welcome you back whenever your travels bring you back to our area. Sincerely, General Manager
1 out of 5
by A verified traveler from windsor, co

Our room was dirty, had to remake our own bed

Posted Aug 12, 2016
Hotel was dirty. Staff was nice but short handed. Our room was dirty and had to get clean sheets from the staff and remake our own bed since housekeeping never came up.
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Thank you for sharing your feedback. While we regret to learn there were aspects of your stay less favorable and the service unlike what we are known for. We can absolutely do better to provide a positive overall experience for our guests. We apologize for any inconvenience. We appreciate your constructive feedback and hope we have a future opportunity to restore your confidence in us. General Manager
4 out of 5
by A verified traveler from arizona

Clean room. Good service

Posted Jul 25, 2016
Pros: Good front desk service. Clean room.
Cons: Eliminate smoking rooms and floors.
Location: Close to everything in OC. Convenient fwy location.
Booked last minute so I could only get a smoking room. Why don't you eliminate the smoking option.
Comment from Hotel Management
Jul 26, 2016 by General Manager, Hotel Management
Thank you for choosing to stay at Extended Stay America - Orange County - Yorba Linda. We are pleased that you liked our front desk service, convenient location which was perfect for your needs and your well-kept accommodation. However, we are sorry for any inconvenience caused while you were here. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager
3 out of 5
by A verified traveler from Texas

It's alright. Needs some renovations.

Posted Jul 24, 2016
As soon as I arrived they had the front entrance with yellow caution tape making it almost impossible to get through. Apparently they were painting. I get there and there's a front lady talking to another guest but never says welcome or someone will be right with you. She seemed to be more into the compliments the guest was giving her. Then after checking in I said I needed to check out a little later so the other front desk lady, who helped me, said I'll write it down to doc it. The next morning at 11 there was a knock after another, when I clearly said I was leaving at 12. That was annoying. This was my experience but the hotel is not bad. The service is questionable.
Comment from Hotel Management
Jul 28, 2016 by General Manager, Hotel Management
Thank you for your recent review about your stay at Orange County - Yorba Linda and for the candid feedback. Although your overall visit was pleasant, we apologize for the service issues you experienced and for the inconvenience it caused. This does not meet our standards, and steps have already been taken to address and correct our performance. It is our goal to match our great location with exceptional customer care, and we will continue to work hard to do just that. We also appreciate your observations and hope you will choose to stay with us again when your travels bring you back our way. Sincerely, General Manager
4 out of 5
by David from SF Bay Area

As I Would Expect

Posted Jun 24, 2016 on Hotels
No surprises except the meager breakfast. Otherwise, clean, bright, comfy, updated, slept well. There was an argument, or a woman yelling at someone as we walked down the hall to our room but we never heard of it again. Not really a bother.
Comment from Hotel Management
Jun 28, 2016 by Manager, Hotel Management
Thank you for your stay and for the nice feedback. We are glad you had a good experience at Extended Stay America Orange County - Yorba Linda, and are happy you found your suite to be clean and comfortable with lots of room to relax. We are sorry for any inconvenience caused while you were here. Thank you once more for your review, and we look forward to seeing you again soon! Sincerely, General Manager
1 out of 5
by A verified traveler from Sacramento

Not worth $100 a night!

Posted Jun 23, 2016 on Orbitz
Pros: The beds were decent. The staff in lobby were nice, not their fault the hotel is awful.
Cons: Just about everything.
Location: Terrible location due to traffic.
I paid $100 a night even though I was not sure it would be worth it but it was close to an event I was going to. Since it is in Yorba Linda, I figured it should be ok. Not Ok. There were no hangers and no closet. You have to go to the lobby to get everything you might need, like cups, toaster, coffee pot, etc. There was no ice machine and I was there when it was over 100 degrees. The traffic to get in and out of that area is horrible. The towels felt like they had not been replaced for at least 10 years, so thin and gross. Continental breakfast was awful, except at least the coffee was decent. But, they only had creamers with sugar, which I cannot have. Most hotels at least will have half and half without sugar. Will never stay there again and cannot recommend to anyone.
Comment from Hotel Management
Jun 28, 2016 by General Manager, Hotel Management
Cecilia, We are pleased you found our location to be perfect for your needs in attending your event. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well maintained hotel with a friendly staff at a good value. Thank you again for staying with us and we hope to welcome you back soon! Sincerely, General Manager