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Reviews of Fairfield Inn & Suites Anaheim Buena Park/Disney North

2.5 out of 5
Fairfield Inn & Suites Anaheim Buena Park/Disney North
7828 Orangethorpe Ave, Buena Park, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 449 out of 1004 reviews" "
Rating 8 - Good. 328 out of 1004 reviews" "
Rating 6 - Okay. 126 out of 1004 reviews" "
Rating 4 - Poor. 52 out of 1004 reviews" "
Rating 2 - Terrible. 49 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joanell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfasts were excellent! Although the hotel does need updating it is very clean and well kept.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jae, Leonia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2024

10/10 Excellent

Loredana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, staff is nice and breakfast is very good.
Stayed 1 night in Mar 2024

10/10 Excellent

Amber

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good customer service, clean. Breakfast was mediocre.
Stayed 5 nights in Apr 2024

6/10 Okay

MONICA

Stayed 1 night in Mar 2024

8/10 Good

KI BUM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs kind, let me fell comfortable
Stayed 2 nights in Apr 2024

8/10 Good

Tina, Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and my stay was good. The only negative was that there was not a hair dryer in the room. I am sure there would've been one avaliable at the desk, but it would've been nice to have it there in the room. Everything else was very good.
Stayed 2 nights in Apr 2024

6/10 Okay

Isiah

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Area is nice. Lots of places where you can eat. Staff in the morning are rude,very rude. Room is too small and kinda dirty.
Stayed 3 nights in Mar 2024
Response from Chloe Powell - Digital Marketing Manager on Apr 1, 2024
Isiah,We strive to always provide a top-notch experience, however, there is always room for improvement. It's comments and reviews such as yours help us to identify where to place our focus. We hope you give us an opportunity to provide you with a better experience the next time you come to the area.

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chloe Powell - Digital Marketing Manager on Apr 1, 2024
Maria,We are saddened to see that you did not enjoy your stay at our property. We are sorry for any inconveniences that may have happened during your time with us. Thank you for taking the time out of your day to leave feedback.

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in and check out experience. Friendly staff and disability friendly. Thank you for your efforts and consideration to my needs.
Stayed 1 night in Mar 2024
Response from Chloe on Mar 20, 2024
We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of my entire team, thank you! We look forward to your return and travel safe.

8/10 Good

Merwyn

Business traveler
Liked: Cleanliness
Property location for Knotts Berry Farm is excellent. Due to location and busy streets, lots of noise from traffic. Easy on and off freeway. Lots of dining near by. Free breakfast Small fitness center (one eliptical, two treadmill, dumbells), free always hot coffee.
Stayed 3 nights in Mar 2024
Response from Chloe on Mar 20, 2024
Merwyn,I am sorry to see that we fell short of your expectations and apologize for any inconvenience you may have faced during your time here with us.

10/10 Excellent

J. M.

Stayed 1 night in Mar 2024
Response from Chloe Powell - Digital Marketing Manager on Apr 1, 2024
Thank you for taking the time out of your day to leave a perfect rating. We are thrilled to see that we provided you with a great experience at our hotel.

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to major attractions and complimentary breakfast! The bathroom area is VERY small.. That is all I would change.
Stayed 2 nights in Mar 2024
Response from Chloe on Mar 20, 2024
Megan,I am sorry to see that we fell short of your expectations and apologize for any inconvenience you may have faced during your time here with us.

10/10 Excellent

Randolph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Fantastic customer service all around. Leilani was the niceset and she made the check in quick, easy, and convenient. She deserves more than kudos.
Response from Chloe on Mar 20, 2024
We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of my entire team, thank you! We look forward to your return and travel safe.

8/10 Good

Timothy

Stayed 1 night in Feb 2024
Response from Chloe on Mar 20, 2024
Timothy,We are thrilled to see a perfect rating, and we greatly appreciate your feedback.

6/10 Okay

Loruhama

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I needed to wash so I asked for laundry location she said they closed in 30 min. so had to wash and not dry bc they close the laundry. after that I asked if we could sit in breakfast to eat our dinner and she said as long as you clean up after yourself and I said no problem. I work front desk so (I wouldn't have responded that way) went to sit to have dinner and place was already dirty probably from previous guest
Stayed 1 night in Feb 2024
Response from Chloe on Mar 20, 2024
On behalf of our entire team, I sincerely apologize for falling short of your expectations and ours as well. Rest assured; the feedback provided will be shared with the appropriate hotel teams to ensure that every team involved can use your feedback as a learning experience for all.

6/10 Okay

Ja Won

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Chloe on Feb 19, 2024
I am sorry to see that we fell short of your expectations and apologize for any inconvenience you may have faced during your time here with us.

8/10 Good

Windy

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Chloe on Feb 19, 2024
I am sorry to see that we fell short of your expectations and apologize for any inconvenience you may have faced during your time here with us.

10/10 Excellent

Velia

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Chloe on Feb 19, 2024
Velia,Thank you for taking the time out of your day to leave a positive review. We are thrilled to see that we provided you with a great experience at our hotel.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Chloe on Feb 19, 2024
Jose,Thank you for taking the time out of your day to leave a positive review. We are thrilled to see that we provided you with a great experience at our hotel.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great value! Very comfortable and clean room. Very solid breakfast. Staff was very helpful and friendly. I would stay there again.
Stayed 1 night in Jan 2024
Response from Chloe on Feb 19, 2024
Benjamin,Thank you for taking the time out of your day to leave a positive review. We are thrilled to see that we provided you with a great experience at our hotel.

6/10 Okay

michael, canoga park

Liked: Cleanliness
Stayed 4 nights in Jan 2024
Response from Chloe on Feb 19, 2024
I am sorry to see that we fell short of your expectations and apologize for any inconvenience you may have faced during your time here with us.

8/10 Good

Yong

Stayed 3 nights in Jan 2024
Response from Chloe on Mar 20, 2024
Yong,We are thrilled to see a perfect rating, and we greatly appreciate your feedback.

10/10 Excellent

ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great free breakfast & comfortable beds.
Stayed 1 night in Jan 2024
Response from Chloe on Feb 19, 2024
Ken,Thank you for taking the time out of your day to leave a positive review. We are thrilled to see that we provided you with a great experience at our hotel.

4/10 Poor

Sulema

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
old property needs a remodel. Phone and fridge did not work.
Stayed 5 nights in Dec 2023
Response from Chloe on Feb 19, 2024
I am sorry to see that we fell short of your expectations and apologize for any inconvenience you may have faced during your time here with us.

8/10 Good

Anna

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Chloe on Feb 19, 2024
I am sorry to see that we fell short of your expectations and apologize for any inconvenience you may have faced during your time here with us.

6/10 Okay

Shakir, Fort McMurray

Traveled with family
Stayed 1 night in Jan 2024
Response from Chloe on Feb 19, 2024
I am sorry to see that we fell short of your expectations and apologize for any inconvenience you may have faced during your time here with us.

6/10 Okay

Heather

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Chloe on Jan 19, 2024
We apologize for any inconveniences during your stay that resulted in this rating of our property. Thank you for leaving feedback.

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Near Knott's
The team at Fairfield Inn & Suites was awesome. Check in was quick. Breakfast was satisfactory and the front desk folks were kind and responsive to our needs/request. Used the fitness center which had all equipment in working order. Would definitely stay here again.
Stayed 2 nights in Jan 2024
Response from Chloe on Jan 19, 2024
We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of my entire team, thank you! We look forward to your return and travel safe.

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Great value.
Good hotel. Good value. Staff was fantastic! Good breakfast. Bathroom is very small but other than that the room and hotel was great!
Stayed 2 nights in Jan 2024
Response from Chloe on Jan 19, 2024
We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of my entire team, thank you! We look forward to your return and travel safe.

8/10 Good

SANG IL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were kind
Stayed 3 nights in Dec 2023
Response from Chloe on Jan 19, 2024
I greatly appreciate your positive feedback towards our hotel. Thank you for staying with us.

10/10 Excellent

Gina

Stayed 2 nights in Dec 2023
Response from Chloe on Jan 19, 2024
We are thrilled to see a perfect rating, and we greatly appreciate your feedback.

4/10 Poor

Johan

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience.
We stay just for one night, and we could not sleep at all. The minibar was making noise every two hours (like if it was making ice cubes), we could not disconnect it. Then they have this blue light from the climate control, that cannot be turn off and does not let the room to be really dark. At 9:00 AM the cleaning services knocking the door when check out is at noon. We were not lucky with this hotel.
Stayed 1 night in Dec 2023
Response from Chloe on Jan 19, 2024
We are saddened to see that you did not enjoy your stay at our property. We are sorry for any inconveniences that may have happened during your time with us. Thank you for taking the time out of your day to leave feedback.

10/10 Excellent

MARIA CONCEPCION

Stayed 3 nights in Dec 2023
Response from Chloe on Feb 19, 2024
Maria,Thank you for taking the time out of your day to leave a positive review. We are thrilled to see that we provided you with a great experience at our hotel.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Chloe on Dec 26, 2023
Jose, we are thrilled to see a perfect rating, and we greatly appreciate your feedback.

10/10 Excellent

Rodion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quite
Stayed 2 nights in Dec 2023
Response from Chloe on Dec 26, 2023
Thank you for taking the time out of your day to leave a positive review. We are thrilled to see that we provided you with a great experience at our hotel.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Hope it’s helpful
The staff was extremely friendly and helpful, the bed was like sleeping on a rock way to firm, the television extremely small. I believe it’s just a dated hotel but the staff extremely friendly.
Stayed 2 nights in Dec 2023
Response from Chloe on Dec 26, 2023
We apologize for any inconveniences that made your stay fall short of a five- star stay. We hope to service you again in the future!

8/10 Good

Haing

Stayed 1 night in Dec 2023
Response from Chloe on Dec 26, 2023
We apologize for any inconveniences that made your stay fall short of a five- star stay. We hope to service you again in the future!

2/10 Terrible

Art

Online add listed that ALL rooms had smart TV’s. Come to find out that is not true and my room has a very outdated TV and does not meet my expectations. When asked if I could move to another room with the amenity, I was told no. I am not satisfied.
Stayed 1 night in Dec 2023
Response from Chloe on Dec 26, 2023
We apologize for any inconveniences during your stay that resulted in this rating of our property. Thank you for leaving feedback.

6/10 Okay

Sung, Renton

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning noisy
Stayed 1 night in Nov 2023
Response from Chloe on Dec 26, 2023
We apologize for any inconveniences that made your stay fall short of a five- star stay. We hope to service you again in the future!

10/10 Excellent

Jorge

Stayed 1 night in Nov 2023
Response from Chloe on Dec 26, 2023
Jorge, we are thrilled to see a perfect rating, and we greatly appreciate your feedback.

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay close to knotts
Our stay started out a bit rough as we first got put in a room that had some issues, but the customer service by the night team was exceptional and they got us into a much better room. I will say that it seems like the hotel could use a bit of tlc… but nothing too bad, just what seem like some minor cosmetic issues. Over all the rooms were nice, the staff was wonderful, breakfast in the morning was great… We will definitely stay here again if we are visiting Knott’s again.
Stayed 1 night in Dec 2023
Response from Chloe on Dec 26, 2023
Walter, We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of my entire team, thank you! We look forward to your return and travel safe.

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower knob direction was reversed, and you get very hot water when you wanted cold.
Stayed 1 night in Dec 2023
Response from Chloe on Dec 26, 2023
Martin, We apologize for any inconveniences that made your stay fall short of a five- star stay. We hope to service you again in the future!

8/10 Good

Robert

Stayed 1 night in Nov 2023
Response from Chloe on Dec 26, 2023
Robert, We apologize for any inconveniences that made your stay fall short of a five- star stay. We hope to service you again in the future!

10/10 Excellent

Brenda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay...
Stayed 3 nights in Nov 2023
Response from Chloe on Dec 26, 2023
Brenda, we are thrilled to see a perfect rating, and we greatly appreciate your feedback.

8/10 Good

Gil Yong, Pleasanton

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Chloe on Nov 28, 2023
Gil,I am sorry to see that we fell short of your expectations and apologize for any inconvenience you may have faced during your time here with us.

6/10 Okay

Jasmine

Traveled with family and small children
Liked: Cleanliness, staff & service
The room was clean. Beds and pillows were comfy. Tv was small and the volume needed to be turned up past 50 for you to hear it. Not enough towels, which isn’t a big deal. Otherwise I’d say it was a good stay for the reasonable price I paid. Also, it’s close but not too close to knotts berry farm which is why Im visiting the area. I would come back again. But I’d get a bigger room hahah.
Stayed 1 night in Nov 2023
Response from Chloe on Nov 28, 2023
Jasmine,We apologize for any inconveniences during your stay that resulted in this rating of our property. Thank you for leaving feedback.

8/10 Good

Grace

Stayed 1 night in Nov 2023
Response from Chloe on Nov 28, 2023
Grace,I am sorry to see that we fell short of your expectations and apologize for any inconvenience you may have faced during your time here with us.

2/10 Terrible

Kareen

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Chloe on Nov 28, 2023
Kareen,We apologize for any inconveniences during your stay that resulted in this rating of our property. Thank you for leaving feedback.

10/10 Excellent

Jai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Chloe on Nov 20, 2023
Jai,We are thrilled to see a perfect rating, and we greatly appreciate your feedback.