Ratings based on 241 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from arizona

Convention in LB

Posted Feb 7, 2017
Everyone was very pleasant and helpful very welcoming and hotel was very clean & presentable
Comment from Hotel Management
Feb 10, 2017 by Hotel Management, Hotel Management
Thank you so much for taking the time to share feedback on your stay at the Hampton Inn Cypress. We hope to have you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from ca

Plenty of Room

Posted Jan 3, 2017
Room was spacious enough for our family of five. The extra pillow and blanket stored in the closet came in handy. Breakfast time was great cause we had time to get ready without rushing out of the room to eat.
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
We appreciate you taking the time to write comments regarding your stay at the Hampton Inn Cypress. We are so pleased to hear you and your family had a comfortable visit. Hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Reliable

Posted Dec 30, 2016
We love that this hotel is such a reliable stop. Consistently clean, quiet, and friendly. The brand newly remodeled rooms were an added bonus on this trip. Although slightly out of the way, this is our favorite place to stay when visiting the area.
Comment from Hotel Management
Dec 31, 2016 by General Manager, Hotel Management
Thank you so much for taking the time to complete a review about your stay at Hampton Inn Cypress. We are so happy to hear you enjoyed our new rooms and you are a loyal guest when traveling to the area. Hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from pismo beach

excellent

Posted Dec 7, 2016
Pros: great breakfast and to go bag for breakfast when have to leave early before breakfast is open
Cons: none to find
Location: close to the army base a lot of shopping centers and restaurants nearby
checked in quickly and had very good parking very close to the army base and also close to Disneyland will stay there again
Comment from Hotel Management
Dec 7, 2016 by Hotel Management, Hotel Management
Thank you for your service, we are glad to have our military guest stay with us. So glad to hear that you had an enjoyable visit and you enjoyed our breakfast options. We can't wait to have you back on your next visit to the area.
5 out of 5
Recommended
for Families
by A verified traveler from Canada

Nice & Clean place, very close to everything.

Posted Nov 11, 2016
Pros: really nice breakfasts buffet in the mornings.
Location: Disney land is very close by, Shopping centre just next door.
Experience was great, really clean and tidy. Good staff .
Comment from Hotel Management
Nov 25, 2016 by Hotel General Manager, Hotel Management
We appreciate you taking the time to complete a review of your stay at the Hampton Inn Cypress. It's so great to hear that you had enjoyable visit. We hope you had a great Disneyland trip. See you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Really friendly staff!!

Posted Oct 24, 2016
Location: There's a lot around the area. A lot places to eat and shop
Clean room, comfortable bed, big bathroom, overall great
Comment from Hotel Management
Oct 28, 2016 by Hotel manager, Hotel Management
We are so happy to hear you had a great stay on you resent visit to the property. We look forward to having you back on your next trip to the area and thank you so much for recognizing the staff I will be sharing your comments with them.
4 out of 5
Recommended
for Everyone
by A verified traveler from cypress

Near a golf course

Posted Sep 26, 2016
Quite. Near everything. Only problem was the toilet seat.
Comment from Hotel Management
Sep 29, 2016 by hotel team, Hotel Management
Thank you for your resent stay at the Hampton Inn Cypress. We are so glad to hear you had a great stay, hope to see you soon.
2 out of 5
by A verified traveler

Hotel appeared nice until..

Posted Sep 17, 2016
My disabled mother broke out in bites all over her body (room 204) from bed bugs (diagnosed by Doctor). Finds out she is very allergic and ended up with an infection. The rest of us were bitten as well but we're not allergic. No resolve from the staff as of yet. I do not recommend.
Comment from Hotel Management
Oct 24, 2016 by Hotel team, Hotel Management
Thank you for your review of your resent stay. We would like to apologize for the inconvenience you experienced during your stay. We hope we have another opportunity to see you again on your next visit to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2016
Had a nice and pleasant stay. The room was maintained well and the staff was courteous.
Comment from Hotel Management
Aug 29, 2016 by Hotel Management, Hotel Management
We appreciate you taking the time to review your stay at the Hampton Inn Cypress. We are glad to hear your stay went well we look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. George, UT

Quiet location close to Knotts Berry Farm/Disney

Posted Aug 6, 2016
Pros: Staff was great to deal with and went out of their way to be friendly!
Location: Located close to Knotts Berry Farm and Disneyland (close driving distance) but in a quiet, out of the way area. Walking distance to Target/Starbucks.
We enjoyed our stay at this location and would definitely stay there again! The staff were very friendly and helpful with anything we needed. Our room was clean and comfortable. We were on the 1st floor with the pool outside our window but didn't find it too noisy or problematic. We were next door to the laundry room which we could hear noise in the mornings but it was only bumping sounds here and there. I am very picky about hearing sounds from other rooms and this to me wasn't very bothersome. We had a family above us and the sounds from the kids running around was a problem and went on until late in the evening. We talked to the staff twice about it and they were great to talk to the family. The noise would quiet down each time but then start up again but that was only one night. I was told the family had asked for the 1st floor but no rooms were available. The complimentary breakfast was great with eggs, breakfast meat, waffles, cereal, breads, etc. They also were holding their annual customer appreciation event during our stay with free food, drink and entertainment. This was amazing and a lot of fun. They held drawings and we won a prize! The location was quiet and close to restaurants/Starbucks and Target within walking distance.
Comment from Hotel Management
Aug 7, 2016 by General Manager, Hotel Management
Thank you so much for taking the time to share comments about your resent stay at the Hampton Inn Cypress. We are so glad to hear you had an enjoyable visit with us and you were able to enjoy our client appreciation event. We hope to see you again on your next visit to the area.