I can't use your bathroom, I just checked out?
Posted Dec 27, 2016 on Hotels
The hotel was under construction. No bathroom was available at the Lobby level. I had checked out but family was still in hotel. The front desk clerk was very nice and helpful, however, there were no provisions made for guests or guests of guests to use the bathroom facilities. Needless to say, after spending 3 days there and paying for my stay, I wasn't happy that I was not offered a facility to use on site, I had to actually run to the shopping center across the street. For this reason alone, I will go back to Marriott, my brand of choice.
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Thank you for your stay, very sorry to hear that you were not offered a bathroom to use after your check out. We hope we have another opportunity to have you back when visiting the area.