Ratings based on 869 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Nice hotel

Posted Mar 7, 2017
Great stay. I loved how it's near by Disneyland and close by to restaurants. Friendly staff. I just didn't like the bed straight to the window in the morning and it's was so bright when I woke up. I wish they put a thicker curtains. Or put the bed the other way around. Other than that I love the stay at Hampton Cypress.
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
We appreciate you taking the time to complete a review of your stay at the Hampton Inn Cypress. Thank you for the 5 Stars! Hope you had a fantastic time visiting Disneyland and the local area. For your next visit, all our rooms have blackout drapes you may not have noticed them behind the sheers, sorry you woke up to a bright room. We hope to have you back soon on your next trip to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from arizona

Convention in LB

Posted Feb 7, 2017
Everyone was very pleasant and helpful very welcoming and hotel was very clean & presentable
Comment from Hotel Management
Feb 10, 2017 by Hotel Management, Hotel Management
Thank you so much for taking the time to share feedback on your stay at the Hampton Inn Cypress. We hope to have you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from ca

Plenty of Room

Posted Jan 3, 2017
Room was spacious enough for our family of five. The extra pillow and blanket stored in the closet came in handy. Breakfast time was great cause we had time to get ready without rushing out of the room to eat.
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
We appreciate you taking the time to write comments regarding your stay at the Hampton Inn Cypress. We are so pleased to hear you and your family had a comfortable visit. Hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Reliable

Posted Dec 30, 2016
We love that this hotel is such a reliable stop. Consistently clean, quiet, and friendly. The brand newly remodeled rooms were an added bonus on this trip. Although slightly out of the way, this is our favorite place to stay when visiting the area.
Comment from Hotel Management
Dec 31, 2016 by General Manager, Hotel Management
Thank you so much for taking the time to complete a review about your stay at Hampton Inn Cypress. We are so happy to hear you enjoyed our new rooms and you are a loyal guest when traveling to the area. Hope to see you soon!
3 out of 5
by Jamelle

I can't use your bathroom, I just checked out?

Posted Dec 27, 2016 on Hotels
The hotel was under construction. No bathroom was available at the Lobby level. I had checked out but family was still in hotel. The front desk clerk was very nice and helpful, however, there were no provisions made for guests or guests of guests to use the bathroom facilities. Needless to say, after spending 3 days there and paying for my stay, I wasn't happy that I was not offered a facility to use on site, I had to actually run to the shopping center across the street. For this reason alone, I will go back to Marriott, my brand of choice.
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Thank you for your stay, very sorry to hear that you were not offered a bathroom to use after your check out. We hope we have another opportunity to have you back when visiting the area.
5 out of 5
by Christine

Posted Dec 24, 2016 on Hotels
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you for taking the time to rate your recent visit to the Hampton Inn Cypress. Hope to have you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from pismo beach

excellent

Posted Dec 7, 2016
Pros: great breakfast and to go bag for breakfast when have to leave early before breakfast is open
Cons: none to find
Location: close to the army base a lot of shopping centers and restaurants nearby
checked in quickly and had very good parking very close to the army base and also close to Disneyland will stay there again
Comment from Hotel Management
Dec 7, 2016 by Hotel Management, Hotel Management
Thank you for your service, we are glad to have our military guest stay with us. So glad to hear that you had an enjoyable visit and you enjoyed our breakfast options. We can't wait to have you back on your next visit to the area.
4 out of 5
by A verified traveler

Posted Nov 25, 2016 on Hotels
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you for taking the time to rate your resent stay at the Hampton Inn by Hilton Cypress. We hope to have you back on your next visit to the area.
5 out of 5
Recommended
for Families
by A verified traveler from Canada

Nice & Clean place, very close to everything.

Posted Nov 11, 2016
Pros: really nice breakfasts buffet in the mornings.
Location: Disney land is very close by, Shopping centre just next door.
Experience was great, really clean and tidy. Good staff .
Comment from Hotel Management
Nov 25, 2016 by Hotel General Manager, Hotel Management
We appreciate you taking the time to complete a review of your stay at the Hampton Inn Cypress. It's so great to hear that you had enjoyable visit. We hope you had a great Disneyland trip. See you soon.
5 out of 5
by A verified traveler

Posted Nov 1, 2016 on Hotels
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you for taking the time to rate your stay at the Hampton Inn Cypress. See you on your next visit.