Ratings based on 410 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

gorgeous hotel and close to the beach

Posted Jul 28, 2015
I chose this hotel because it stated it was close to Newport Beach. It was about 20 min with traffic. Not bad. Hotel is gorgeous and the staff is courteous. Awesome breakfast selection and the dining area was nice and comfortable.That being said, The only issue I had was on our first night stay 2 separate times I had hotel staff walk into our room. Without knocking. Once at 8:30 pm and the second around 9:30 pm. There was an issue with our toilet leaking downstairs that they wanted to fix. That I didn't have a problem with. I complained to the hotel staff and they were very apologetic and offered to refund a nights stay.( we were staying 3 nights). I booked our stay through Expedia so they said they'd contact them and they would refund me. I have yet to see if that is to happen. I hope they do, otherwise I won't be back.
Comment from EPC
Aug 18, 2015 by John M, EPC
Thank you taking the time to rate and review your recent stay at the hotel. I was very happy to read "Hotel is gorgeous and the staff is courteous. Awesome breakfast selection". Thank you for providing your other comments as well, they will be used to improve the overall quality for all future guests. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hermosillo, Sonora

Hotel ubicado a muy buena distancia de Anaheim

Posted Jul 27, 2015
Pros: Su ubicación estratégica cerca de Anaheim y de Orange.
Cons: El desayunador es muy chico, y la comida se acababa por toda la gente que estaba hospedada y si tardaban en poner las comida.
Location: Cerca de una Wal mart, de la carretera, y una Avenidad de muchos hoteles.
Hotel suite muy cómoda y agradable. Todo muy limpio. El estacionamiento es pequeño, si se llena el hotel, y el desayunador es también muy pequeño.
Comment from Hotel Management
Aug 12, 2015 by John M, Hotel Management
Thank you for taking the time to provide feedback about your recent stay at the hotel. I was pleased to read that you found the room pleasant and very clean. I hope you have an opportunity to return and be a guest in our home again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, Comfortable and great for Family

Posted Jul 14, 2015
I was surprised with all the amenities that came with our room. I would stay here again next time we are in town.
Comment from Hotel Management
Jul 29, 2015 by John M, Hotel Management
Thank you for taking the time to rate and review your recent stay at the hotel. I am very pleased to know that hotel and staff delivered an overall experience that earned a 5 star rating. I hope you have an opportunity to return and be a guest in our home again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Ana, CA

Home remodeling

Posted Jul 3, 2015
We had Avery comfortable stay and the room fit my family of six comfortably. We enjoyed the spacious suite layout.
Comment from Hotel Management
Jul 7, 2015 by John M, Hotel Management
Thank you for taking the time to provide feedback and rate your recent stay at the hotel. I am very glad that we could be your home away from home while your house was being remodeled. I hope you have an opportunity to return.
4 out of 5
Recommended
for Everyone
by A verified traveler from V

Nice hotel , with free breakfast and wifi too

Posted Jun 29, 2015
Great staff from front desk to breakfast place. All very friendly. Big rooms too. Fridge and Microwave a plus!
Comment from Hotel Management
Jul 7, 2015 by John M, Hotel Management
Thank you for taking the time to provide feedback about your recent stay at the hotel. I am glad you found our staff to be very friendly. We look forward to your next visit. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel staff very friendly

Posted Jun 22, 2015
the staff.was awesome cause we went to Anaheim stadium for extream auto feast and my brother and sister's car were on a trailer and they had to valet the vehicles at night and the allowed us to keep our cars on the trailer even they had a policy on that situation other then that our stay was awesome
Comment from Hotel Management
Jul 7, 2015 by John M, Hotel Management
Thank you for taking the time to provide feedback and rate your recent stay at the hotel. I was very pleased to read "staff.was awesome". The management staff is always humbled to know that we have delivered an overall experience that earns a 5 star rating. We look forward to your return.
5 out of 5
Recommended
for Families
by A verified traveler

Excellent

Posted Jun 4, 2015 on Hotels
Everything about this hotel was excellent! The suite was a nice surprise for our family of four with its separate living room and bedroom. Clean comfortable bed. They have a real hot breakfast which my sons enjoyed! Will definitely stay again!!!
Comment from Hotel Management
Aug 15, 2015 by JohnM, Hotel Management
Thank you for taking the time to provide feedback and rate your recent stay at the hotel. I was very pleased to read you enjoyed our all suite rooms. I was also very pleased to read that your family enjoyed the complimentary breakfast. I hope you have an opportunity to return and be a guest in our home again soon.
5 out of 5
Recommended
for Families
by A verified traveler

Great place

Posted May 30, 2015 on Hotels
Love this hotel i would stay in this place all the time...
Comment from Hotel Management
Aug 15, 2015 by JohnM, Hotel Management
Thank you for taking the time to provide feedback and rate your recent stay at the hotel. I am so pleased to know found our hotel to be a great place. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from mississauga ont.

Excellent.Close to highways n major malls, airport

Posted May 29, 2015
Service with a glove....attentive staff, friendly...quick services!! Suites are complete with anything you desire. Management very professional and caring to make sure your completely satisfied. We will go back and will make sure our family honours the service. Kudos to front desk and valet parking staff.
Comment from Hotel Management
Jun 11, 2015 by John M, Hotel Management
Wow, thank you so much for taking the time to provide feedback about your recent stay at the hotel. I am very glad that several of the hotels amenities exceeded your expectation such as the location, service, and valet staff. I am always so pleased to know the hotel has delivered an overall experience that earns a rating of 5 stars from our guest. We look forward to your return.
4 out of 5
Recommended
for Families
by A verified traveler

great hotel, only complaint/no parking.

Posted May 22, 2015 on Hotels
Great hotel,nice room. My only complaint is the parking. Its was borderline ridiculous.
Comment from Hotel Management
Aug 15, 2015 by JohnM, Hotel Management
Thank you for taking the time to provide feedback about your recent stay at the hotel. I was pleased to read "Great Hotel" . The staff and I look forward to having you as a guest in our home again soon.