Ratings based on 1,037 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
77% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from US

Deposit rip-off/Horrible WiFi

Posted Nov 12, 2016
Pros: It was clean, the staff was nice and courteous.
Cons: BS security deposit, WiFi.
When checking in, in addition to the usual credit card scan for the price of the room, Hilton takes an extra $xx (Expedia doesn't allow me to give the actual #) per night "security" fee. There is no reason whatsoever to take this money other than they are arbitraging it on the backs of the guests. Hilton has approximately 750K rooms and an average fill rate of 75% which means Hilton is arbitraging approximately $28M per day. This is simply stealing. Additionally, the WiFi is unreliable and weak. While that may seem inconsequential, the fact is that virtually every business traveler is using WiFi in their rooms to work so a poor WiFi network is a significant hindrance.
4 out of 5
by A verified traveler from US

Nice hotel

Posted Nov 3, 2016
Pros: The room, comfortable bed. Breakfast food. Nice lounge very clean.
Cons: Parking rate was to high even for self parking. Elevator needs some upgrades.
5 out of 5
by A verified traveler from US

Would stay again. Nice experience.

Posted Oct 23, 2016
Pros: Hotel personnel were very helpful and friendly. Great Shuttle service to the airport
Cons: Restaurant could have been more varied for evening meal
Location: did not partake
3 out of 5
by A verified traveler

空港に近いホテル

Posted Oct 23, 2016
Pros: 客室は清潔に清掃、整頓されていた。
Cons: Wi-Fiの接続、エアコンの音、
Location: フリーウェイの入り口に近いのでロスやサンディエゴへの移動には便利 海に近いので、海岸の観光には便利
オレンジカウンティ空港へのアクセスは良いが、夜間の飛行機の離発着時の音が気になる。またWi-Fiの接続が良くなく、冷蔵庫が無く、エアコンの音も大きいことから、長期の滞在には向かない。
4 out of 5
by A verified traveler from C

Nice basic hotel

Posted Sep 12, 2016
No refrig in room ... Comfortable basic room with no frills.
5 out of 5
by A verified traveler

Perfect

Posted Sep 12, 2016
Wish we would have staywd here for the Catalina Crossing race .
4 out of 5
by A verified traveler

Vet nice hotel and close to shopping and beaches

Posted Sep 6, 2016
So happy to stay at this hotel. The staffs are very helpful.
1 out of 5
by Rayed

Be aware of the receptionist "Allie" and the trick

Posted Sep 1, 2016 on Hotels
If you happen to be unlucky and end up in this miserable hotel, I strongly advise you to be aware of the receptionist "Allie". I unfortunately stayed here for ONE night, payed $100 deposit fee and when I found out about the $24 self parking rate, I parked at the Atrium Hotel "right beside it" less than 1 minute walk for $10. When I checked out the second day, I had to deal with this Ms. Allie (hope I have here name spelled correctly), she seemed sooooo confident by telling me that my refund from my deposit was ONLY $52 because of the two night parking fees!!! I tried to convince her logically that I only stayed one night and that I parked at the next door hotel, she completely rejected everything I said and said that she will not return my $100!!! I called in the supervisor and tolled him that I can present the prof of parking outside the premises of the hotel, but can you prof that I parked here, he said no we can't but get us your prof!!! And I did. Then they said we will only charge you for a $24 parking fee for one night as our system shows!!!! and after 25 minutes and when I showed them my reservation, and they made their "investigations" Allie and her supervisor tried to apologize for their stupid mistakes. They wayside my time and turned the image of Hillton for me!!!! I will never ever think about coming here again. BTW there is no refrigerator in any of the rooms, you have to pay $10 to get one "if available"!!!!
5 out of 5
by Eduardo Adrian

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
5 out of 5
by A verified traveler

Great Airport/ Irvine location

Posted Aug 30, 2016 on Hotels
I have stayed here several times. It is always a nice, clean, easy stay.