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Reviews of DoubleTree by Hilton Fullerton

3 out of 5
DoubleTree by Hilton Fullerton
2932 Nutwood Ave, Fullerton, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1002 reviews" "
Rating 8 - Good. 268 out of 1002 reviews" "
Rating 6 - Okay. 70 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the freeway, clean rooms
Stayed 1 night in Apr 2024

4/10 Poor

Brett

Business traveler
Disliked: Staff & service
Black mold in the shower!
Stayed 1 night in Apr 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and the check-in process was a breeze. Would definitely stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Lily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy freeway access and plenty of restaurants Nearby. Staff was very polite and responsive.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rumana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel. it's 20 mins drive from the parks. room was clean and they offer free cookies :)

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

TAMARA

Liked: Cleanliness, staff & service
Close to freeway
Stayed 5 nights in Mar 2024

10/10 Excellent

Ryan

Liked: Amenities
The staff were great and very accommodating. The room was very clean and nice!
Stayed 1 night in Mar 2024

8/10 Good

lucia, atascadero

Traveled with partner
Liked: Amenities
Token clothes rack in closet
Stayed 2 nights in Feb 2024

8/10 Good

Jocelyn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a great clean place to stay at. The only thing is They make you put down a $300 deposit with no warning. Besides that good place.
Stayed 1 night in Feb 2024

10/10 Excellent

Lluvia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, clean and staff was really nice.
Stayed 3 nights in Feb 2024

10/10 Excellent

Danny

Stayed 1 night in Dec 2023

10/10 Excellent

Ginnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay as always! The staff is wonderful, the food is so fresh, the hotel is clean, beds are so comfy, parking is abundant and convenient, and the cookies are delicious!
Stayed 2 nights in Feb 2024

8/10 Good

vanessa

Stayed 1 night in Feb 2024

10/10 Excellent

Gisela

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that the pool was under construction but I got to visit again when it’s available.
Stayed 1 night in Jan 2024

8/10 Good

Kay

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

hardeep

Stayed 1 night in Dec 2023

8/10 Good

Sandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay
Overall a decent place to stay in Fullerton. The restaurant is understaffed and it will take a long time if there are many guests to dine in. The staff is very courteous and try to manage the expectations. The bathroom showers are pretty low and its difficult for a tall person to take bath right under the shower. Also the shower has a very cramped space. Place is neatly maintained with a well stocked bar and a decent covered parking.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Amorette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful, professional, friendly, and just awesome. We had a wonderful visit. I would highly recommend this hotel to friends and family.
Stayed 3 nights in Dec 2023

2/10 Terrible

ryan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Colleen

Traveled with family
It was very nice. My son loved the room.
Stayed 1 night in Dec 2023

2/10 Terrible

nelson

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Too noisy
It's a very noisy location so be prepared for a poor night's sleep. The room is fine and the pool was out of order.
Stayed 2 nights in Dec 2023

8/10 Good

jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Carmen

Stayed 1 night in Dec 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ron

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Dec 2023

4/10 Poor

Yvonne

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythig
Stayed 1 night in Nov 2023

10/10 Excellent

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it it’s clean and nice
Stayed 1 night in Nov 2023

10/10 Excellent

Tami

Stayed 1 night in Nov 2023

10/10 Excellent

Jordan

Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Stephanie

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Worse double tree?
The receptionist, who checked me in was awful, had no people in line, so there was no reason for her to not give me the proper directions to the room, or what the facility entitled, or even the complementary cookie Definitely like in the DoubleTree experience
Stayed 1 night in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. The room was very nice. Loved that there was food options so close. The staff was super friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice comfy hotel- Clean We wished for more secure parking as our truck had wedding items in the back and we felt concern
Stayed 1 night in Sep 2023

10/10 Excellent

Jocksan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay if you are in a business stay.
Stayed 4 nights in Oct 2023

6/10 Okay

Amy

Business traveler
Liked: Room comfort
Disliked: Staff & service
The hotel is in an odd location. We arrived at 9:00 pm and for such an updated hotel, they made us walk out to our car alone at night in the dark for a parking pass. We were leaving at 5:00 am so I asked if really needed due to lack of safety in the area to walk out alone. They told me yes. When I mentioned that none of the other cars had them on their dash, they were unconcerned They did offer water but it was warm and there were no ice machines. Lastly to be fair the rooms although nicely de orated and updated were very worn and stained. Carpet, tile etc. I am a frequent traveler and pretty fair minded but will not stay here again.
Stayed 1 night in Oct 2023

8/10 Good

Bill

Business traveler
Comfortable quiet room.
Stayed 2 nights in Oct 2023
Response from FOM on Oct 6, 2023
Thank you for taking the time to review your stay with us. We will share with our ownership group and management team.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and the staff was super friendly. Only thing was the shower was really slippery. Other than that no complaints at all
Stayed 1 night in Sep 2023
Response from FOM on Oct 6, 2023
Thank you for taking the time to review your stay with us. We will share with our ownership group and management team.

8/10 Good

Todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from FOM on Oct 6, 2023
Thank you for taking the time to review your stay with us. We will share with our ownership group and management team.

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little getaway
Comfortable, quiet, relaxing, love the Jett tub.
Stayed 1 night in Sep 2023

6/10 Okay

Milagros

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The guy that check us in was cold and wasn't friendly at all. He didn't even offer a welcome cookie. And the other guy who check us out was very rude and unprofessional, he was on the phone when I get there and he was eating something because he was chewing. and when I ask him if they have a cookie because my daughter remember about it that they didn't gave us when we checked in. he grabbed the cookie but he didn't even say a single word when I say thank you. I know its just a cookie but thats not the point here, if you work in that kind of job you have to be professional and accommodating.
Stayed 2 nights in Sep 2023

8/10 Good

Timothy

Stayed 2 nights in Sep 2023

10/10 Excellent

Jocelyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean. They left the room very comfortable with the AC on. Staff was very friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Daniella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a comfy stay and clean, very convenient location to travel around Anaheim.
Stayed 3 nights in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023