Ratings based on 814 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Geat hotel

Posted Mar 20, 2017
Fantastic pool area. Very convenient access to nearby shops.
Comment from Hotel Management
Mar 24, 2017 by Guest Services, Hotel Management
Thank you for the 5 star review!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2017
Cons: Restaurant wait staff attentiveness could be greatly improved
Stayed at this hotel 25 years ago and returned on business due to location and price.
Comment from Hotel Management
Mar 17, 2017 by Guest Services, Hotel Management
Thank you for continuing to choose Holiday Inn Buena Park!
5 out of 5
Recommended
for Everyone
by A verified traveler

a very nice stay

Posted Jan 24, 2017
Location: The location is close to restaurants and shopping.
The hotel looks brand new, very clean. We arrived early and they were very accommodating about an early check in. Our room was very clean and comfortable.
Comment from Hotel Management
Feb 1, 2017 by Guest Services, Hotel Management
Thank you for the 5 star review. We are pleased you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Appleton, WI

Fresh Coffee on Every Floor in the Morning

Posted Jan 22, 2017
Pros: The rooms were nice and clean. Coffee.
We were attending the NAMM show, and we've stayed at quite a few hotels in the Buena Park area. For the price, this is the best we've found. The rooms we stayed in were clean, spacious, with a sofa, a desk, and fairly decent internet included. They also had coffee on every floor every morning, fresh made, and good. That was a really nice bonus, as it saved us some time.
Comment from Hotel Management
Feb 1, 2017 by Guest Services, Hotel Management
Thank you for the feedback and for choosing Holiday Inn Buena Park during the NAMM this year!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
My room card keys were deactivated before check-out time other than that everything was awesome
Comment from Hotel Management
Jan 18, 2017 by Guest Services, Hotel Management
We appreciate the feedback. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2017
Great stay, enjoyed it it thoroughly. Staff was great and room was quiet and clean.
Comment from Hotel Management
Jan 14, 2017 by Guest Services, Hotel Management
We are pleased you enjoyed your stay!
5 out of 5
by A verified traveler

Posted Dec 25, 2016 on Hotels
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Thank you for the 5 star rating.
4 out of 5
by A verified traveler

Good choice, but parking area fills up.

Posted Dec 11, 2016 on Hotels
Check in was smooth and fast. Location is good. My second time here. My only gripe is that this is that both times here the parking lot was absolutely full up and I had to park at the very back of the parking area by some trucks, and the lot at night is very dark and I had four bags to carry. So if you have any special needs, like wheelchair access or elderly or lots of bags, etc., then get there early, otherwise it's a real pain if not prepared for it. I mentioned this to the front desk and they looked at me like they didn't care. That's my only complaint. But when compared to many other LA hotels/motels, this one is a good choice and I would return. And only 45 min away from LAX at morning rush hour is convenient.
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
We truly appreciate your feedback and are pleased that, overall, you enjoy your stay at our hotel. When we host events or banquets in our conference facilities, the parking can get full. We do have accessible parking so that should not be an issue. We will address the service concern mentioned with our Front Office Manager. Thank you again for choosing Holiday Inn Buena Park.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2016
Needed a quick place to stay, with parking. The breakfast voucher was actually worth it, for two; able to order from the regular menu, except no steak, at the hotel restaurant. I did not like that I had to pay extra for a non-smoking room. Pretty lame, especially in CA.
Comment from Hotel Management
Dec 8, 2016 by Guest Services, Hotel Management
Thank you for your comments. We do appreciate them...but we are confused as we are a non-smoking hotel... there is no charge for non-smoking room?
5 out of 5
by A verified traveler

Convenient and easily accessible hotel

Posted Nov 29, 2016 on Hotels
Even though there were several events at the hotel, there was ample parking. The room was clean and comfortable and quiet which provided a relaxed stay for us.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Thank you for the 5 star rating!