Ratings based on 809 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

a very nice stay

Posted Jan 24, 2017
Location: The location is close to restaurants and shopping.
The hotel looks brand new, very clean. We arrived early and they were very accommodating about an early check in. Our room was very clean and comfortable.
Comment from Hotel Management
Feb 1, 2017 by Guest Services, Hotel Management
Thank you for the 5 star review. We are pleased you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Appleton, WI

Fresh Coffee on Every Floor in the Morning

Posted Jan 22, 2017
Pros: The rooms were nice and clean. Coffee.
We were attending the NAMM show, and we've stayed at quite a few hotels in the Buena Park area. For the price, this is the best we've found. The rooms we stayed in were clean, spacious, with a sofa, a desk, and fairly decent internet included. They also had coffee on every floor every morning, fresh made, and good. That was a really nice bonus, as it saved us some time.
Comment from Hotel Management
Feb 1, 2017 by Guest Services, Hotel Management
Thank you for the feedback and for choosing Holiday Inn Buena Park during the NAMM this year!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
My room card keys were deactivated before check-out time other than that everything was awesome
Comment from Hotel Management
Jan 18, 2017 by Guest Services, Hotel Management
We appreciate the feedback. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2017
Great stay, enjoyed it it thoroughly. Staff was great and room was quiet and clean.
Comment from Hotel Management
Jan 14, 2017 by Guest Services, Hotel Management
We are pleased you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2016
Needed a quick place to stay, with parking. The breakfast voucher was actually worth it, for two; able to order from the regular menu, except no steak, at the hotel restaurant. I did not like that I had to pay extra for a non-smoking room. Pretty lame, especially in CA.
Comment from Hotel Management
Dec 8, 2016 by Guest Services, Hotel Management
Thank you for your comments. We do appreciate them...but we are confused as we are a non-smoking hotel... there is no charge for non-smoking room?
5 out of 5
by A verified traveler

Convenient and easily accessible hotel

Posted Nov 29, 2016 on Hotels
Even though there were several events at the hotel, there was ample parking. The room was clean and comfortable and quiet which provided a relaxed stay for us.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Thank you for the 5 star rating!
5 out of 5
by A verified traveler

Posted Nov 29, 2016 on Hotels
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thank you for the 5 star rating!
3 out of 5
by A verified traveler

OK hotel could use an update.

Posted Nov 28, 2016 on Hotels
I stayed here because it was close to my destination and they accepted my hotels.com rewards. Property is a bit dated but pretty well kept up. I didn't expect a free breakfast but these days most hotels have complimentary coffee in the lobby.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
We appreciate the feedback and suggestion for adding coffee service. We do offer coffee on the Executive Floor landing and have Keurig's in each guestroom for guests who enjoy their morning coffee. Thanks for posting your comments!
3 out of 5
by A verified traveler

Great location

Posted Nov 27, 2016 on Hotels
stay was not so good this time, but as i only used room to sleep one night it was ok, previous stay much better.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Please accept our apologies that your recent stay did not meet expectations, as in previous visits. We'd love to hear more about how we could have improved your experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Clean and comfortable

Posted Nov 25, 2016
Excellent price and location. Room was very clean and modern.
Comment from Hotel Management
Nov 30, 2016 by Guest Services, Hotel Management
Thank you!