室外游泳池

关于圣克莱门特北 - 海滩区智选假日酒店 - IHG 旗下酒店的点评

2.5 out of 5

点评

9.0

非常棒

10 分 - 超赞。622 条好评,共有 1000 条点评" "
8 分 - 还可以。262 条好评,共有 1000 条点评" "
6 分 - 一般。59 条好评,共有 1000 条点评" "
4 分 - 很差。29 条好评,共有 1000 条点评" "
2 分 - 糟糕。28 条好评,共有 1000 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Dr. Laurence,Laguna Woods

商务旅客
满意:住宿条件和设施,员工和服务
Very clean; professionally operated
2024 年 4 月入住 1 晚

8/10 还可以

Michel E,Boston

满意:清洁度
2024 年 3 月入住 5 晚

8/10 还可以

Kelly

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Room was clean but breakfast was bland. Wish there were more fresh options - very limited fruit. Check in was easy and staff were friendly. Water was terrible but probably just the area!
2024 年 3 月入住 2 晚

10/10 超赞

Adriana

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice breakfast
2024 年 3 月入住 1 晚

8/10 还可以

Beth,Felton

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The lights are terrible. They are eco friendly but a bit harsh on the eyes. In addition the noise between levels was annoying. We were on the first floor. There was a continuous pounding of feet overhead.
2024 年 3 月入住 1 晚

10/10 超赞

Mayumi

满意:清洁度、员工和服务、住宿条件和设施
Stuff was very friendly and nice. We enjoyed our stay very much.
2024 年 3 月入住 1 晚

10/10 超赞

Guillermo

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Patrick 于 2024 年 4 月 1 日 的回复
Thank you Guillermo for the rating. We appreciate for staying at the Holiday Inn Express in San Clemente.

10/10 超赞

Douglas

满意:清洁度、员工和服务、住宿条件和设施
thx
2024 年 3 月入住 1 晚
Patrick 于 2024 年 3 月 23 日 的回复
Thank you Douglas for rating. We are glad that we were able to meet your satisfaction as we are always committed to do our best to provide a very positive guest service to every guest. We hope to welcome you back in the future.

10/10 超赞

Mario

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
everything went well the host turned on the outside fireplace for us at night where we enjoyed a fire, my blue tooth speaker and we had some drinks we brought with us. walls were a little thin, balcony was nice but not furnished a couple of chairs and small table would be a nice touch.
2024 年 3 月入住 1 晚
Patrick 于 2024 年 3 月 23 日 的回复
Hi Mario, thank you for the review! we appreciate for staying with us and we are glad that we were able to meet your satisfaction. We are always committed to do our best to provide a very positive guest service to every guest and any feedback will be passed on to management.

10/10 超赞

Eunice

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice staff. I liked the room was very clean and they clean it daily, the only thing i dining enjoyed was that you could hear everything from the hallway and whatever noises upstairs or the rooms above.
2024 年 3 月入住 2 晚
Patrick 于 2024 年 3 月 23 日 的回复
Thank you Eunice for the review and we value your feedback. We appreciate for staying with us at the Holiday Inn Express. Any feedback will be passed on to management because we are always committed to do our best to provide a very positive guest service to every guest.

10/10 超赞

Richard

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel cleaning staff was super approachable and accommodating. Highly recommend.
Patrick 于 2024 年 3 月 22 日 的回复
Thank you Richard for the review; we appreciate for staying with us and we are glad that we were able to meet your satisfaction. We are always committed to do our best to provide a very positive guest service to every guest.

10/10 超赞

Jennifer

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really nice surprise for a quick 1 night stay. Hotel was clean, staff was friendly and the beds were really comfortable! Love the pillows!
2024 年 3 月入住 1 晚
Patrick 于 2024 年 3 月 22 日 的回复
Thank you Jennifer for the review; we appreciate for staying with us and we are glad that we were able to meet your satisfaction. We are always committed to do our best to provide a very positive guest service to every guest.

10/10 超赞

Sadie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly front office staff.
2024 年 3 月入住 1 晚
Patrick 于 2024 年 3 月 22 日 的回复
Thank you Sadie for the review; we appreciate for staying with us and we are glad that we were able to meet your satisfaction. We are always committed to do our best to provide a very positive guest service to every guest.

10/10 超赞

Wendy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was beautiful, staff friendly and professional. Room was amazing, extremely comfortable beds, clean and welcoming. Definitely would return again.
2024 年 3 月入住 1 晚
Patrick 于 2024 年 3 月 22 日 的回复
Thank you Wendy for the review; we appreciate for staying with us and we are glad that we were able to meet your satisfaction. We are always committed to do our best to provide a very positive guest service to every guest.

10/10 超赞

Ariela

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Patrick 于 2024 年 2 月 26 日 的回复
Thank you for the rating Ariela!

8/10 还可以

Maria

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Está práctico y bien hotel no me encantó el servicio de limpieza que no es diario si no esporádico y la calidad de la misma es deficiente
2024 年 1 月入住 1 晚
Patrick 于 2024 年 2 月 26 日 的回复
Thank you for the review and feedback Maria. We apologize that you were not satisfied with housekeeping during your visit. We well bring any feedback to management's attention.

10/10 超赞

Brittney

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place and service
2023 年 12 月入住 7 晚
Patrick 于 2024 年 2 月 26 日 的回复
Thank you kindly for the review. We had the pleasure of serving you and we hope to welcome you back in the future.

10/10 超赞

Amelia

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Patrick 于 2024 年 2 月 26 日 的回复
Thank you so much for the rating Amelia. We had the pleasure of serving you and we hope to welcome you back in the future if you visit San Clemente again.

6/10 一般

Daniel

商务旅客
不满意:住宿条件和设施,员工和服务
My key card failed 3 different times, locking me out of my room. The website advised “parking included”; but I was charged for parking.
2024 年 2 月入住 2 晚
Patrick 于 2024 年 2 月 26 日 的回复
Thank you for the review Daniel and we apologize for the inconvenience with your key card; we updated our key cards so there won't be any issues anymore. Also, parking was not included; it is 5 per day for overnight parking.

10/10 超赞

Andrijana

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is something else! I highly recommend it, because of the very helpful staff, the tasty breakfast, comfortable bed, cleanliness was top notch, pool was great. If you don't have a car from this hotel it is walkable to the famous bars like Los Molinos (15 min walk) and the San Clemente Trolley is also passing there. Would come back here!
Patrick 于 2024 年 2 月 26 日 的回复
Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed your stay at Holiday Inn Express in San Clemente. We give our best to accommodate every guest's satisfaction, and it is always rewarding to know when we have succeeded. We hope to welcome you back in the future for another wonderful stay.

10/10 超赞

Sumithra

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very impressed with cleanliness, comfortable bed, extent of breakfast offered.
Patrick 于 2024 年 2 月 26 日 的回复
Thank you so much for your review and we are pleased that you enjoyed your stay! We hope to welcome you back in the future.

10/10 超赞

Natalie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Upon parking our vehicle, the parking lot, building, and area were well kept and clean. The fragrance in the lobby was fresh & clean. The decor and furnishings were up to date. The room was clean, the bed comfortable, and the furnishings up to date. We loved how there was extra ports to charge our devices and beside outlets by the night stands. It's great for people like us who have to sleep with CPAP's. We were overall pleased!
2024 年 1 月入住 4 晚
Patrick 于 2024 年 2 月 26 日 的回复
Hi Natalie, thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed your stay at the Holiday Inn Express San Clemente. We look forward to welcoming you back in the future for another wonderful stay.

10/10 超赞

Ronald

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very well kept and clean
2024 年 1 月入住 3 晚
Patrick 于 2024 年 2 月 26 日 的回复
Thank you kindly for the review. We appreciate for staying with us during your visit to San Clemente.

8/10 还可以

Ruth

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Difficult to find as it is behind a shopping center. Completely remodeled. Beds are soft foam so they provide little back support. Breakfast was good.
2024 年 1 月入住 1 晚
Patrick 于 2024 年 2 月 26 日 的回复
We sincerely appreciate the review and thank you for taking the time to share your feedback with us.

8/10 还可以

Esther

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lugar tranquilo para descansar
2024 年 1 月入住 1 晚
Patrick 于 2024 年 2 月 14 日 的回复
Gracias por el comentario.

10/10 超赞

Raquel

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Patrick 于 2024 年 2 月 14 日 的回复
Thank you so much for choosing Holiday Inn Express San Clemente. We appreciate the review!

8/10 还可以

Nathan

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Great stay
Great hotel, The Staff are great, rooms are clean and well equipped. The room did suffer from loud AC and road noise
2024 年 1 月入住 7 晚
Patrick 于 2024 年 2 月 14 日 的回复
Thank you for the review and feedback Nathan.

10/10 超赞

kehsiung

2024 年 1 月入住 1 晚
Patrick 于 2024 年 2 月 14 日 的回复
Thank you so much for choosing Holiday Inn Express San Clemente. We appreciate the review!

10/10 超赞

Jose

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Patrick 于 2024 年 2 月 14 日 的回复
Glad you enjoyed your stay Jose. Thank you for staying with us and for the review.

10/10 超赞

Ruben

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Patrick 于 2024 年 2 月 14 日 的回复
Glad you enjoyed your stay, Ruben. Thank you for staying with us and for the review. We hope to welcome you back in the future.

8/10 还可以

Sue

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Consistently our family’s go to when we are in the area
2023 年 12 月入住 2 晚
Patrick 于 2024 年 2 月 14 日 的回复
Thank you for the review and we appreciate for choosing Holiday Inn Express San Clemente. We look forward to welcoming you back again.

10/10 超赞

CLAUDIA

2024 年 1 月入住 1 晚
Patrick 于 2024 年 2 月 14 日 的回复
Thank you so much for the review Claudia! Pleased to know that you enjoyed your stay.

2/10 糟糕

Colin

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Patrick 于 2024 年 2 月 14 日 的回复
Thank you for the review. We apologize that we were not able to meet your satisfaction during your stay. We hope to give us another chance in the future.

10/10 超赞

James

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Patrick 于 2024 年 2 月 14 日 的回复
Thank you for the review.

10/10 超赞

Cheryl

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed here over the summer with my daughter and grandkids. We had so a wonderful experience. I wouldnt think of staying anywhere else when coming to San Clemente!!
2023 年 12 月入住 1 晚
Patrick 于 2024 年 2 月 14 日 的回复
We are pleased that you enjoyed your stay with your family. Thank you for the kind review and hope to welcome you back again.

6/10 一般

Manuel

满意:员工和服务,清洁度
2023 年 12 月入住 1 晚
Patrick 于 2024 年 2 月 14 日 的回复
Thank you for the review Manuel.

10/10 超赞

Manuel,Downey

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Patrick 于 2024 年 2 月 14 日 的回复
Thank you Manuel for staying with us; we are glad that you enjoyed your stay. Hope to welcome you back in the future.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful Mission look.
I loved the look before we even went inside. And our rooms was so comfy. Great breakfast! Free parking. No resort fees.
2023 年 12 月入住 1 晚
Patrick 于 2024 年 2 月 14 日 的回复
Thank you for the review and we appreciate for staying with us. Please be advised that the parking policy has changed as of 2024.

8/10 还可以

Armenak

2023 年 12 月入住 3 晚
Patrick 于 2024 年 2 月 14 日 的回复
Thank you for the review!

10/10 超赞

James

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Patrick 于 2024 年 2 月 14 日 的回复
Thank you James for staying with us and for the review.

10/10 超赞

Zoridiana

2023 年 12 月入住 1 晚
Patrick 于 2024 年 2 月 14 日 的回复
Glad you enjoyed your stay Zoridiana. Thank you for staying with us and for the review. We hope to welcome you back in the future.

10/10 超赞

Suzanne

2023 年 12 月入住 1 晚
Patrick 于 2024 年 2 月 14 日 的回复
Thank you for staying with us and for the review. We hope to welcome you back in the future.

10/10 超赞

Lidia

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy tranquilo y muy amables
Patrick 于 2024 年 2 月 26 日 的回复
Muchas gracias!

8/10 还可以

David

2023 年 11 月入住 1 晚
Patrick 于 2023 年 12 月 9 日 的回复
Thank you David for choosing Holiday Inn Express San Clemente and for the review.

8/10 还可以

Doug

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very hidden away in the back of a strip mall. Entrance was hard to find but that sort of makes it safer!
2023 年 11 月入住 1 晚
Patrick 于 2023 年 12 月 1 日 的回复
Thank you Doug for the review; yes we are a little secluded so it does make our hotel safer with its pros and cons.

8/10 还可以

Nathan

与家人出行
满意:客房舒适度,清洁度
Nice place
Traffic noise was loud. But GREAT STAFF, super clean, great location.
2023 年 11 月入住 2 晚
Patrick 于 2023 年 11 月 22 日 的回复
Thank you Nathan for the review; we apologize for the traffic noise. Acceptable noise level is subjective to each person. Usually, guests find the traffic noise not as bad as they thought it to be but unfortunately, it is out of our control however we do emphasize sincerely by suggesting a room with two queen beds in the future as the noise level is lower. We appreciate for staying with us.

10/10 超赞

真实旅客

商务旅客
满意:客房舒适度,清洁度
2023 年 11 月入住 2 晚
Patrick 于 2023 年 11 月 22 日 的回复
Thank you so much for the review.

8/10 还可以

Lucy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only thing is that I can here kids running up and down the hallway and people talking very loud on cellphone or in groups Otherwise it was great 👍
2023 年 11 月入住 1 晚
Patrick 于 2023 年 11 月 19 日 的回复
Thank you Lucy for the review and feedback. We apologize for the noise disturbance during your stay. We do our best to let people in groups know about being mindful of other guests during quiet hours.

10/10 超赞

Terry

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Patrick 于 2023 年 11 月 19 日 的回复
Thank you so much!

10/10 超赞

Karl

2023 年 11 月入住 1 晚
Patrick 于 2023 年 11 月 19 日 的回复
Thank you so much for the review!