Ratings based on 616 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great remodel

Posted Aug 24, 2015
We were pleasantly surprised. Great staff, lobby and room.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Ramon, CA

Good hotel that used to be better

Posted Aug 22, 2015
Pros: The location is convenient. We used to like the cleanliness and the upkeep, but both have fallen by a notch.
Cons: Renew the carpet and keep bathrooms clean as they used to be.
Location: The hotel is conveniently located near our favorite restaurants in Irvine.
The hotel is beginning to show its age, specially on the carpet. Rooms and bathrooms used to be very clean. You could not find a single hair left in the bathroom. In the last 2 stays, we noticed that cleanliness went down a notch. The hotel is now often fully booked. They are falling victims of their own success. Rates gone up as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Nice, near 5 freeway

Posted Aug 17, 2015
Great hotel for a quick stay. Clean & great service. Near shops & restaurants.
3 out of 5
Recommended
for Everyone
by A verified traveler from Laguna Niguel, CA

too late to complain

Posted Aug 10, 2015
Pros: new and clean.
Cons: the BED! 100% need a new mattress.
Location: Buffalo Wild Wings, bowling, Sammy's original Horse bets and cocktails.
I checked in rather late, about 1am, and wanted to just float to sleep but unfortunately, the bed was lumpy. I paid for the room that included breakfast, but all the check in guy did was ask for a credit card. He never said to come to the lobby no later than 10 am for breakfast. Lastly, the room was the farthest room from the elevator. None of it too bad, but putting all three little things together makes it a rather unpleasant stay. Not worth it, next time I want a little local mini-vacay, I'll stay somewhere else. However, if I had to say one nice thing, the check out time is noon. No need to rush out.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
Great service, nice room. I will stay with them every time I come to town
3 out of 5
Recommended
for Everyone
by A verified traveler from irvine ca

Convenient location

Posted Jul 27, 2015
No roll away beds or ATM. ALL STAFF EXCEPT 1guy were nice. Good location for us. Great covered parkin
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Had a wonderful stay and the staff was very accommodating.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
Room was nice and clean, but small and bathroom was tiny.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2015
Cons: Your air/heat system blows directly on the beds.
Our third stay. Again a great experience. Great personnel from the front desk to the maid service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
Great hotel! Staff very helpful. Room clean, cold and comfy. Breakfast was super yummy.