nice hotel with very poor service
Posted Nov 2, 2016
i stayed 5 nights, the first two nights was no problem, third night have to request water and coffee, as they forgot to replenish. fourth night, was totally a nightmare, they did not change the bed sheet even though there was bloodstain. we have to call at midnight to replace the bedsheet, even though it was very visible. the next day i complained to the supervisor in charge, he said he was sorry and would like to ask the housekeeping to pay attention to our room. to our surprise, we came back at 22:30, our room is not even cleaned. i am not sure what attention was he talking about. i called the manager on duty that night and she assigned someone to make up our room.