All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Susan,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Regency Irvine again soon!Warm regards,Melinda
Dear Rachel,Thank you for sharing your review with us. We are delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you again in the near future. Please don't hesitate to contact us should you need any assistance. Kind Regards,Ciara
Dear Andrea,Thank you for taking the time to review your stay with us. We are happy to know you enjoyed our property and the cleanliness of our hotel. we hope to have the pleasure of welcoming you again in the near future. Please don't hesitate to contact us should you need any assistance. Kind Regards,Ciara
Hello Manuel!Thank you for taking the time to provide your 5 star review of our hotel. We are glad to hear you enjoyed your stay with us. We look forward to welcoming you back soon! Warm Regards, Travis
Would 5 star if you didn't have to pay 40 dollars a night to park
Eduardo
Stayed 2 nights in Mar 2024
Response from Melinda on Mar 23, 2024
Dear Eduardo,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us. We have noted your concern about parking and will forward your feedback to our management team. We hope to have the opportunity to welcome you back to Hyatt Regency Irvine again soon!Warm regards,Melinda
Hello Naji,Thank you so much for the 5-star rating. We are so glad you enjoyed our service and accommodations. Please visit at Hyatt Regency Irvine again soon.Kind regards,
4/10 Poor
Beatriz, Norwalk
Mar 18, 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
The room was nice and super clean. One thing I didn’t like was that I paid for 2 days of valet, but we only used the service for 1 day. When we informed the front desk about this, they said they couldn't refund us because we didn't mention it on the day of use. It seems unreasonable that we can't get a refund for the unused day of parking.
Beatriz
Stayed 2 nights in Mar 2024
Response from Betsy on Mar 18, 2024
Dear Beatriz,Thank you for taking the time to review your past stay with us. We appreciate you choosing to stay with us but apologize that the stay did not meet expectations due to issues with the parking. All comments are communicated to hotel management, so they are aware and to help better our location. If you would like help addressing these concerns, please reach out to us on our Social Chat pages. We thank you for choosing to stay with us and hope to have the opportunity to welcome you back. I hope you have a great day! Warm Regards,
Property is under some construction but the open area and furnishings are very nice
Paul
Stayed 3 nights in Mar 2024
Response from Betsy on Mar 16, 2024
Dear Paul,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,
Dear Anna,Thank you for the excellent rating. We are happy to hear that you enjoyed your overall stay!! We would love to welcome you back again!!Best Wishes,
Beautiful new hotel. Very quiet and excellent service. The only complaint is our maid only made beds when cleaning didn’t vacumm or mop
Omaira
Stayed 2 nights in Mar 2024
Response from Lindsey on Mar 15, 2024
Hello Omaira,Thank you for your five-star rating!! Happy to hear you enjoyed the quietness of our hotel and the excellent customer service. I am sorry to hear your cleaning service did not meet your expectations. I have passed this along to our housekeeping department. We appreciate you letting us know where we fell short. We hope to welcome you back as our guest again soon!!Warm Wishes,
Dear Gracia,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Regency Irvine again soon!Warm regards,Melinda
Everyone was great from check in to the rooms, to valet it was absolute wonderful experience.
Essra
Stayed 2 nights in Mar 2024
Response from Melinda on Mar 8, 2024
Dear Essra,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us and had such a wonderful experience. We hope to welcome you back to Hyatt Regency Irvine again soon!Warm regards,Melinda
Good property, but the room floors are NOT carpeted. If I wanted plastic floors, I could have gone to Red Roof Inns...NOT!
Richard
Stayed 1 night in Feb 2024
Response from Betsy on Mar 2, 2024
Hello Richard,Thank you for your 5/5 rating. We are happy to hear that you felt our property was good. Thank you for your insight on your room. We will be sure to address this with our team. We hope to welcome you as our guest again soon.Warm Regards,
10/10 Excellent
Preeti
Feb 27, 2024
Preeti
Stayed 1 night in Feb 2024
Response from Melinda on Mar 22, 2024
Dear Preeti,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Regency Irvine again soon!Warm regards,Melinda
This hotel is nice, it's our first every stay at any hyatt hotel and im glad this was the one.
Tristan Jared
Stayed 2 nights in Feb 2024
Response from Lindsey on Feb 20, 2024
Dear Tristan Jared,Thank you for your five-star feedback. It was a pleasure to welcome you to our hotel and we are so glad to know that you enjoyed your overall stay. We hope to welcome you back for another wonderful stay in the future. Sincerely,
Hello Saif,I want to thank you for being a guest of our hotel and for taking the time to share your experience. We apologize for any dissatisfaction with the cost associated with your stay. By sharing your experience, you have a direct positive impact on future stays, which allows us to maintain the level of service that Hyatt is known for. We hope to welcome you back at Hyatt Regency Irvine for a stay that exceeds all expectations.Best regards,Jamison
Love this hotel! The housekeeping manager stopped by personally to give a gift for my baby who I was traveling with, it made our day. Rooms are all remodeled and the bed was so comfortable.
Mary
Stayed 1 night in Feb 2024
Response from Jamison on Feb 18, 2024
Hello Mary,We want to thank you for taking the time to review your recent stay with us. We are overjoyed to hear your thoughts of our hotel and that our staff impacted your stay positively. Our team will appreciate your feedback. We can't wait to welcome you back at Hyatt Regency Irvine!Best regards,Jamison
Not close to any restaurants but then we don’t know the area.
Peggy
Stayed 1 night in Feb 2024
Response from Betsy on Feb 5, 2024
Dear Peggy,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,
10/10 Excellent
Theresa
Traveled with family
Feb 1, 2024
Liked: Property conditions & facilities
Clean room, quiet, and friendly staff. Thank you for the wonderful experience!
Theresa
Stayed 1 night in Jan 2024
Response from Ana on Feb 1, 2024
Dear Theresa,We appreciate your feedback and rating. It was a pleasure to host you during your time in Irvine. We're glad to hear that our team's service and the cleanliness of our hotel contributed to your wonderful experience. We hope to provide another fantastic experience the next time you visit!
Greetings Destiny,We appreciate the rating. We will take note of your comments about parking prices. We hope to welcome you back the next time you visit Irvine!
Great place! Still under construction but you wouldn’t even know it! Enjoyed my stay.
Jennifer
Stayed 1 night in Jan 2024
Response from Laura on Jan 31, 2024
Dear Jennifer,Thank you so much for choosing Hyatt and for the 5-star rating. We are so happy to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon.Best regards,
Greetings Karley,We're delighted to hear you had a fantastic time at our hotel. We hope to welcome you back the next time you visit Irvine!
6/10 Okay
Jianlan
Jan 15, 2024
Jianlan
Stayed 3 nights in Jan 2024
Response from Jamie on Feb 6, 2024
Dear Jianlan,Thank you for taking the time to leave a rating for our Hyatt Regency Irvine! We appreciate your feedback and hope to welcome you back as our guest in the future for a more enjoyable stay.Warm regards,Jamie
6/10 Okay
Kishore
Jan 15, 2024
Kishore
Stayed 1 night in Jan 2024
Response from Jamie on Feb 6, 2024
Dear Kishore,Thank you for taking the time to leave a rating for our Hyatt Regency Irvine! We hope to have the opportunity to welcome you back as our guest for an even more enjoyable stay in the future!Warm regards,Jamie
Dear Edlin, Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon. Best regards,
10/10 Excellent
Mary
Jan 9, 2024
Mary
Stayed 1 night in Jan 2024
Response from Ana on Jan 11, 2024
Greetings Mary,We appreciate your rating! We look forward to seeing you again soon!
Dear KevinThank you so much for the 5-star rating. We are so happy to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon. Best regards,
Very cheap hotel, charged me parking 40$ and also my TV did not work properly.
Ali
Stayed 1 night in Dec 2023
Response from Rebecca S on Jan 12, 2024
Greetings Ali,Thank you for your feedback and your recent stay. We are sorry for your disappointing stay. We will share all feedback with our management team. We hope to welcome you back in the future.Warm regards,Rebecca
8/10 Good
Grace
Dec 31, 2023
Grace
Stayed 1 night in Dec 2023
Response from Rebecca on Jan 2, 2024
Greetings Grace,Thank you for providing feedback and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca
2/10 Terrible
Sheng
Dec 28, 2023
Sheng
Stayed 1 night in Dec 2023
Response from Melinda on Jan 19, 2024
Dear Sheng,Thank you for taking the time to review our property. Your feedback is very important to us, and we would like to discuss this further with you; please reach out to us on our social media or chat channels. We hope to welcome you back for an improved stay that exceeds all expectations.Warm regards,Melinda
Had a nice stay. The staff was very nice, and helpful. Every single person made us feel very welcome.
They are also by very accommodating, and eager to help you with anything you need.
I will be back for sure.
Robert
Stayed 4 nights in Dec 2023
Response from Jamie on Dec 27, 2023
Dear Robert,Thank you for your great review of our Hyatt Regency Irvine. We were delighted to read that you enjoyed your stay with us, and that our team provided helpful, accommodating service! Thank you for staying with us, we hope to have the opportunity to welcome you back as our guest again in the future!Warm regards,
Dear JIN, Thank you for your rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,
10/10 Excellent
soraya
Dec 23, 2023
soraya
Stayed 1 night in Dec 2023
Response from Anisa on Jan 13, 2024
Hello Soraya,Thank you for leaving a rating for the Hyatt Regency Irvine. We appreciate your business and insights and hope to have the opportunity to serve you again in the near future.
4/10 Poor
Joe
Traveled with family
Dec 21, 2023
Disliked: Cleanliness, staff & service, amenities
Service is bad! Parking expensive.
Joe
Stayed 3 nights in Dec 2023
Response from Melinda on Dec 26, 2023
Dear Joe,Thank you for taking the time to review your recent stay at our hotel. We are remorseful to hear that your stay did not meet expectations and of your disappointment. Your feedback is very important to us, and we would like to discuss this further with you; please reach out to us on our social media or chat channels so we can discuss your stay further. We hope to keep you as a valued guest.Warm regards,Melinda
It was good but looking forward to a finished property when construction is completed.
Leo
Response from Jamie on Feb 6, 2024
Dear Leo,Thank you for taking the time to review our Hyatt Regency Irvine! We're glad to hear that you enjoyed your stay with us, and we hope to welcome you back as our guest for an even more enjoyable stay experience in the future!Warm regards,Jamie
Dear Judy,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda
10/10 Excellent
Ki
Nov 29, 2023
Ki
Stayed 2 nights in Nov 2023
Response from Melinda on Dec 20, 2023
Dear Ki,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda
8/10 Good
Michelle
Traveled with group
Nov 23, 2023
Liked: Cleanliness, staff & service
Very clean. Parking is far too expensive. The air freshener throughout the first floor is far too overpowering. It is not convenient for walking to anything. Overall a very nice stay.
Michelle
Stayed 3 nights in Nov 2023
Response from Betsy on Nov 24, 2023
Dear Michelle,Thank you for your rating and feedback. We are so glad that overall, you had a very nice stay at our hotel. We appreciate your insights and will be sure to address them with our team. We look forward to welcoming you as our guest again soon.Warm Regards,
Hello!Thank you for the amazing star rating! We are delighted to hear that you enjoyed your stay with us! We thank you for choosing Hyatt Regency Irvine for your stay and for being our guest. We hope to have the opportunity to welcome you back in the future, so please feel free to contact us should you need any assistance.
8/10 Good
Yingmin
Nov 19, 2023
Yingmin
Stayed 3 nights in Nov 2023
Response from Laura on Nov 20, 2023
Dear Yingmin,Thank you so much for your patronage and for rating our hotel. We are happy to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon. Best regards,
2/10 Terrible
Samuel
Nov 16, 2023
Samuel
Stayed 3 nights in Nov 2023
Response from Melinda on Dec 9, 2023
Dear Samuel,Thank you for taking the time to review our property. Please reach out to us on our social media or chat channels so we can discuss your stay further. We hope to keep you as a valued guest.Warm regards,Melinda
The hotel was so good and also the staff was very friendly and helpful and
M
Stayed 2 nights in Nov 2023
Response from Laura on Nov 14, 2023
Dear M,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that you enjoyed your stay with us and were pleased with the service from our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to have the opportunity to welcome you back soon. Best regards,
4/10 Poor
Kimberly, Wilsonville
Nov 13, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
No restaurant.
Kimberly
Stayed 1 night in Nov 2023
Response from Betsy on Nov 14, 2023
Dear Kimberly, Thank you for your rating and feedback. I am very sorry to hear of your disappointment that we do not have a restaurant at this time. We apologize for any inconvenience and will address this with our team for the future. Thank you for staying with us. Please let us know if we may be of further assistance. We hope to have the opportunity to welcome you as our guest again. Warm Regards,
Dear Mariam,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back soon. Best regards,
Dear Taylor,thank you so much for the 5-star rating. I am happy to hear that it was quiet during your stay and hope you had a great night's sleep. We hope to have the opportunity to welcome you back soon. Best regards,
Clean, quiet (due to ongoing renovations), fast in-room wifi. I had my pup with me and it was an easy check-in process, and an extremely pleasant stay. The market wasn’t open yet, but there’s a convenience shop in the lobby. I wish parking fees were cheaper.
Faye
Stayed 2 nights in Sep 2023
Response from Laura on Oct 23, 2023
Dear Faye,We appreciate you taking the time share your experience. I am happy that you and your fur baby enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon.Best regards,
The staff was super welcoming & friendly! From the Valet to the front desk. The hotel smelled amazing the moment we walked in! Everything was spotless, our room was super spacious and comfortable. Our family really enjoyed our stay.
Jamie
Stayed 2 nights in Oct 2023
Response from Laura on Oct 23, 2023
Dear Jamie,Thank you so much for your patronage and for the 5-star rating. I am delighted to hear that you enjoyed your stay and were pleased with the service provide by our staff. We hope to have the pleasure of welcoming you back soon. Best regards,
Hello Thalia! Thank you for your 5 start review. We are happy to know that you enjoyed our helpful staff and beautiful property. We hope to welcome you again soon! Best regards,