Ratings based on 1,307 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittston, PA

Posted Feb 4, 2016
Great atmosphere. Loved my balcony. Updated hotel and room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale

It was really nice. Loved the location

Posted Jan 30, 2016
We had bunk beds ..not sure I liked it since we wanted it to be a romantic getaway. Everything else was perfect.
3 out of 5
by A verified traveler

Not that great

Posted Jan 28, 2016
This is a fine business hotel, but certainly not a place to stay for pleasure
3 out of 5
by A verified traveler from ashland, Or.

Posted Jan 20, 2016
Lovely Hotel and very nice rooms with one exception. In the bay rooms the doors between the rooms or so thin you hear every word, scream, laugh etc...you would think a hotel of this stature would have solved that issue long ago. It made sleeping tough to handle .Other than that , a very nice place..
5 out of 5
Recommended
for Everyone
by A verified traveler from ottawa on

Great location and excellent amenities.

Posted Jan 19, 2016
This property has amazing amenities and the Shor restaurant serves excellent food. Great price for overall value.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Very nice hotel. Beautiful grounds. Great location

Posted Jan 13, 2016
Always enjoy our stays at this beautiful hotel. Took walks Around the gardens, ate at a variety of very good restaurants in the area, enjoyed a lovely view from our balcony, and were able to have our little dog with us!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2015
loved the bike rental included in resort fee but was not aware of it ahead of time. Difficult to control the temperature in the room. Lobby was cold.. No extra blankets in room.
4 out of 5
Recommended
for Everyone
by A verified traveler from spokane wa

Nice hotel, close to the beach.

Posted Dec 24, 2015
Pros: Beautiful grounds.
Cons: A resort fee should only be charged if amenities are utilized.
Location: Balboa Island was fun.
It was ok. Large resort fee. We didn't use anything to warrant a resort fee.
2 out of 5
by A verified traveler

Posted Dec 22, 2015
Pros: Staffs
Location: Beaches
Can hear people walking upstairs. Charge $25 per day for parking, don't like it.
3 out of 5
by A verified traveler

Dirty

Posted Dec 22, 2015
Dirty bathroom and did not give me details on parking and details on my stay here. Paid twice for parking and I only had one night stay...not happy