Ratings based on 870 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 9, 2016
Cons: music was too loud
very close to john wayne airport courtesy van available helpful staff great pool hot tub and workout room
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2016
The bed was not necessarily the most comfortable bed Bur manageable
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Amazing Customer Service!!!!

Posted Jan 15, 2016
Pros: It smells delicious with their signature Marriott scent.
Location: Delicious restaurant (Prego) next door.
The staff was always available and bent over backward to get us anything we wanted at any time. They even took us grocery shopping at the nearby Walmart! I felt so taken care of and valued!
4 out of 5
Recommended
for Everyone
by A verified traveler from San jose

Posted Jan 4, 2016
Overall very good but a little noisy room because the hotel is near freeway!
3 out of 5
by A verified traveler

Posted Jan 2, 2016
Hidind parking fee!
3 out of 5
by A verified traveler

Posted Dec 27, 2015
This hotel charge everything extra including parking and internet
2 out of 5
by A verified traveler

Deceptive Hotel

Posted Dec 2, 2015
Cons: Stop charging guests for parking. It's the first hotel I have ever been too that did that. And $22 for one night ? Can you say RIP OFF !!!
First of all, you have to add $22 to whatever you paid for your room. They charge you $22 to park your car. That's right, hotel guests have to pay to park their car in the hotel parking lot. When I got there, the lot was almost full. So in addition to the $22, I had a long walk just to get back into the hotel. Then I finally get into my room and find out the TV does not work right. No matter how I fiddled with the remote, it would not get off the advertising channel the hotel had. At that point I was so tired I called it a night and went to bed. My advice is to avoid this huge hotel with it's $22 parking fee and go somewhere else.
Comment from Hotel Management
Dec 8, 2015 by Irvine Marriott Hotel , Hotel Management
Thank you for your feedback. We take great pride in providing brilliant travel experiences and we're very disappointed to hear that we fell short in this area during your stay. We hoped to take a moment of your time to address your concerns regarding our fees. We understand parking is a premium in and around most airports and Orange County is no exception. Our fee enables us to manage our parking inventories and most importantly in offering a safe and secure parking experience for our guests. Additionally, we go to great lengths to inform our guests of the hotels on- site parking fee. Which are indicated in your pre-arrival email and upon check-in, and when our clerk authorizes your guest room key for in and out privileges to the parking facility. Rest assured, we will address your concerns with our leadership team. We hope you will consider visiting us again one day soon.
2 out of 5
by A verified traveler

Not for family with small kids

Posted Nov 29, 2015
Not for family with small kids.Not for family with small kidsNot for family with small kids
Comment from Hotel Management
Dec 1, 2015 by Irvine Marriott Team, Hotel Management
Thank you very much for this feedback, and we apologize for missing the mark during your stay. We will be sure to share this with the team to try and improve. Thank you again
5 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Nov 24, 2015
Very good service! Professional Only negative, no where to eat until 6 on weekdays and 7 on weekends!! My day starts earlier than theirs especially traffic issues getting to places before the jam on the highways!!
Comment from Hotel Management
Dec 1, 2015 by Irvine Marriott Team, Hotel Management
Thanks so much! This is great feedback that we will share with the team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2015
Is a good place to live and strategy because it close to many thing in Irvine. Thanks.
Comment from Hotel Management
Dec 1, 2015 by Irvine Marriott Team, Hotel Management
Thanks so much. Look forward to seeing you again soon.