Too much unnecessary extra charges.
Posted Dec 26, 2016
Pros: 1) Hotel has nice location near the beach and shopping stores. 2) Staff was friendly. 3) Early check-in w/o extra charges.
Cons: 1) It's mandatory to pay $25 for recreational facilities even though you're not using any. 2) There's no free parking for hotel guests: you either pay for metered parking, or $35 daily valet parking, both of w/c are very expensive. 3) On the itinerary it states the deposit would be $100, but my card was charged $129.
Comment from Hotel Management
Dec 28, 2016 by Yerin, Hotel Management
Hi Alyssa, thank you so much for giving us your feedback of your stay. I am so sorry to hear your disappointments. Our resort fee allows us to provide great amenities to our guests such as beach items, bike cruiser, smores on our deck, and much more. Due to our location parking is definitely competitive in the area and with our valet services you get a secure unlimited parking access. I am happy to hear however our staff were very accommodating during your stay!