Ratings based on 983 Verified Reviews

4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2017
Good location with a romantic rooftop bar. I stayed in the art gallery room. The nighttime staff was wonderful and so welcoming. Walk out of the hotel and in a few steps you're on the sand. Completely loved all of the windows in my room!
5 out of 5
Recommended
for Couples
by A verified traveler from Palm Desert, Ca.

Laguna Beach sunsets

Posted Feb 18, 2017
Pros: The roof top bar
Cons: Wish the rooms were larger
Location: Close to downtown Laguna Beach. Great hike to the winding Sea Gardens in downtown LB. Don't miss it!
My wife and I go to the Casa de Camino to view the sunsets over Catalina, and to have an excellent dinner at a reasonable price.
Comment from Hotel Management
Feb 21, 2017 by Katie G. , Hotel Management
Thank you for staying with us and taking the time to review our hotel. We hope to see you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from long beach

Posted Feb 14, 2017
My husband and I had a great time, the hotel stuff was very helpful, rooms where clean, comfortable, and very charming!! Great location. We plan to go back soon.
Comment from Hotel Management
Feb 21, 2017 by Katie G. , Hotel Management
Thank you Tracy! We are so happy you had a great time with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Clean hotel Close to beach Great room service

Posted Feb 14, 2017
Excellent price Room service great food Entry door kept jamming a little tight front entrance but overall great hotel
Comment from Hotel Management
Feb 21, 2017 by Katie G. , Hotel Management
Thank you so much for your review, we are glad you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2017
would stay again,good location,free parking,rooftop bar,good sunsets
Comment from Hotel Management
Feb 3, 2017 by Katie G. , Hotel Management
It is such a compliment to know you'll return. Thank you !
5 out of 5
Recommended
for Everyone
by A verified traveler

Check in

Posted Jan 17, 2017
Very fast check in, live entertainment while you wait. room was very clean. the view from our window was very nice. you can see the beach
Comment from Hotel Management
Jan 17, 2017 by Katie G. , Hotel Management
Thank you for your review. So glad you enjoyed your stay!
1 out of 5
by A verified traveler from s

Rude staff! Wouldn't give us the room we paid for

Posted Jan 17, 2017
Booked through Expedia, which I have dozens of times with great outcomes. Checked into the hotel with a rude young front desk girl. No one even asked to help us with our bags at all. Got to our room noticed our ocean view was missing. I had paid extra on Expedia for an ocean view room. Went back downstairs and asked why we didn't have the room that was in my reservation confirmation. Rude front desk girl tells me that it's not guaranteed. I said that wasn't acceptable as I paid extra so she "tried" to find me a view. The room she showed me was so tiny you couldn't walk around the bed hardly and my party had 3 people, there was one bed. The view also was a small square window where you could kind of see the water above a hotel top. After a longer conversation with a manager who was equally as rude I got my money back and booked a nice hotel down the street that was more than happy to help us. Won't ever go back.
Comment from Hotel Management
Feb 21, 2017 by Katie G. , Hotel Management
I'm so sorry to hear about your disappointment, we are sorry we didn't have the room you had requested but were happy to allow you to cancel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
Love the location and interior, very noisy staff members. Windows were wide open when we got in the room.
Comment from Hotel Management
Jan 23, 2017 by Katie G. , Hotel Management
Thank you for staying with us! I appreciate your feedback and will speak to my team.
4 out of 5
Recommended
for Everyone
by A verified traveler from caruso

Perfect for me

Posted Dec 18, 2016
Full of charterer and experience. From the views to the staff it's a perfect all around vacation.
Comment from Hotel Management
Jan 12, 2017 by Katie G. , Hotel Management
Thank you RIch. We love knowing you enjoyed your experience at La Casa.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Great hotel with excellent food and rooftop bar

Posted Dec 10, 2016
Pros: Breakfast, rooftop bar, restaurant.
Cons: Room are a little warm
Location: Shopping, restaurants
Loved this hotel! The staff was very friendly and helpful. Their breakfast was really good: strong coffee, fresh pastries and fruit, among other stuff. Their rooftop bar is great for happy hour and sunset watching. Gets a little packed since it's popular with locals too, not just hotel guests. Their restaurant is also very good. Staff made some really good recommendations.
Comment from Hotel Management
Jan 12, 2017 by Katie G. , Hotel Management
Lily, what a compliment! Thank you so much for your review and sharing about your stay with others. We hope to see you again soon!