Ratings based on 1,135 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Ordentliches HotelPosted Aug 15, 2015
Rezeption und Check in war in Ordnung. Zimmer gute Ausstattung aber braucht Renovierung, Teppich voll mit großen Flecken und Käfer im Bad. Beim Frühstück keine große Auswahl und ziemliches Chaos. Internet und Parken frei, keine Zeitung. Pool nicht einladend.
by A verified traveler from Atlanta Ga.
Old dirty hotel in an older industrial area.Posted Aug 10, 2015
Right on the 405.....constant noise. Tv had white lines on screen.....air conditioner would not maintain temp on auto and had to turn it off and on to regulate temp. Asked for a room change....they never called as they promised. Shower is old and weak. Property in heneral is run down and not up to even 2 star standards.
for Everyoneby A verified traveler from Las Vegas Nv
Spur of the MomentPosted Aug 9, 2015
Overall okay, shower was awful but breakfast and bed was wonderful!
for Couplesby A verified traveler
Good location - close to multiple shopping centersPosted Jul 13, 2015
Pros: Great location, near two shopping Malls, food, gas stations all near by. Low traffic noise, and easy access to free-ways.
Cons: More presence. Better expectations during phone contacts to help provide straight forward information. Empathy with client's contacting front desk.
First phone call experience was great, reservations made it seem like everything would be simple. We had two requests, the young lady offered to attempt and try to accommodate us. (Crib, and early check-in.. being its a 3pm check-in) Second phone call, day we were driving in from out of state, the employee at the front desk, wasn't so polite, seemed very quick to answer the questions and point out to me that "it was a request" not that they would do it, and further more they don't even have cribs on the grounds.. We were able to check in at 1pm, so we were thankful for that. The room was slightly aged, carpet town, bathroom a area seemed worn down and not up kept. Locals were going thru garbage under the stairwell forcing me to contact the front desk. (They were roaming between other client's cars) just seemed to be a lack of security, and when brought up, one of the front desk workers did in fact go and check it out, but it felt like this was a normal thing..?
for Everyoneby A verified traveler from Tucson AZ "King of the heat"
Ok hotel you get what you payPosted Jul 8, 2015
The parking is horrible. They have more rooms then parking. The people look sketchy. Too bad the area where it's located is so nice for the kind of people you see there. Not all people look sketchy but the hotel should not take people like that. It gives them a bad image. The rooms inside are pretty decent, however outside needs a lot of work the stairs, the halls are in need of cleaning and it smells like pee. It's almost like some pee outside the floors. It needs some power wash cleaning with deodorizer. Due to the fact that it's in California and green plants and great weather any place in CA is beautiful. Don't stop with your remodeling with a bit more improvements this place can score higher.
by A verified traveler from Littlerock, CA
Not a good experiencePosted Jun 29, 2015
Pros: Close to the freeway.
Cons: Basic essentials like light and hot shower would be nice.
Arrived at midnight, room temp was at 60 degrees. Only 2 light bulbs worked and asked to get it fixed, never happened. Shower was barely warm. Pillows uncomfortable. Called ahead and asked if the room had a refrigerator or microwave and was told no which was misinformation as there was one of each in the room. This costs me more $$ on out to eat meals. This hotel needs to get their customer service together.
by A verified traveler from San Francisco
Worn out rooms!Posted Jun 29, 2015
Pros: Staff was pleasant.
Cons: Redo rooms.
Room was in terrible shape, paint, caulking in bathroom, shower/tub all subpar for a hotel. Numerous bugs crawling on the floor of bathroom.
by A verified traveler from orange county john wayne airport
TerriblePosted Jun 16, 2015
The staff was so unhelpful and rude with bad attitudes I request one thing and they messed up and charged me twice they will rip you off if you have $$$$.
by A verified traveler from San Jose, CA
Will never stay at another pet friendly hotel.Posted Jun 16, 2015
Pros: The only good thing was the towels were clean and the sheets were clean.
Cons: Everything! This place is poorly maintained.
Location: Near freeway so somewhat convenient, but you do hear traffic all night.
This La Quinta was very disappointing. My husband travels frequently and I asked him about the La Quinta hotels he has stayed at and he said they were fine and adequate accommodations for short stays, so I booked the rooms since they were at a good rate. The rooms were suppose to be non smoking, but clearly people smoked in them. Also, being a pet friendly hotel we could smell urine everywhere (rooms, walkways, elevators). We even sprayed the rooms with Lysol, which did not even mask the smell. The carpets were stained and I'm sure the stains were not drink spills. The bed duvet covers were also stained. The bath rooms had rusty, dirty fixtures and the tub had mold as well as the walls in the toilet/bath area. All of the other walkways were also stained, dirty, and had water leaking from from all of the air conditioners. The ice machines also dirty and leaking. I did not use the washers and dryers, but again dirty and I would not use even if I needed to.
by A verified traveler from Pittsburgh
Bring your own toolsPosted Jun 16, 2015
Because my room door wouldn't open, the staff provided a shim (in addition to key). Apparently this was the appropriate means to solve the provlem.