Opiniones de La Quinta Inn & Suites by Wyndham Irvine Spectrum

2.5 out of 5
La Quinta Inn & Suites by Wyndham Irvine Spectrum
14972 Sand Canyon Ave, Irvine, CA

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 298 de 1045 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 228 de 1045 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 170 de 1045 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 176 de 1045 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 173 de 1045 opiniones" "

6.8/10

Limpieza

7.8/10

Servicio y personal

6.4/10

Servicios

6.2/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Arisbette Martinez

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo ok
Se hospedó 5 noches en abril de 2024
Respuesta de GM, el 9 abr. 2024
Dear Arisbette,Thank you for your positive feedback. We're thrilled to hear that everything was to your satisfaction during your stay with us. We always strive to provide a comfortable and enjoyable experience for our guests. Looking forward to welcoming you back soon!Warm regards,Hotel Management

10/10 Excelente

Omar

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team, el 20 mar. 2024
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

4/10 Malo

Ana

No le gustó: Condiciones de la propiedad
Algunos empleados no son amables, instalsciones feas y sin wifi
Se hospedó 3 noches en enero de 2024
Respuesta de GM, el 28 ene. 2024
Dear Ana,We're deeply sorry to hear about your experience. Your feedback is essential to us and we appreciate you sharing it. We're working diligently to improve our staff's friendliness and our facilities' appearance. We also acknowledge the wifi issue and are fervently addressing it. We hope you'll give us another chance to provide you with the exceptional service we're known for.

6/10 Aceptable

Edgar

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Un poco viejo
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 29 dic. 2023
Dear Edgar,Thank you for choosing our hotel for your stay, and for taking the time to share your feedback. We appreciate your input and apologize if any aspects of our property didn't meet your expectations. Your comments are valuable to us as we strive to improve. We hope to have the opportunity to welcome you again soon.Warm regards,Hotel Management

2/10 Terrible

Kelly vanesa

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 18 ene. 2024
Dear Kelly vanesa,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Your satisfaction is our top priority, and we would like to address your concerns. However, since your rating didn't include specific comments, we kindly request more details to better understand and improve our services. Thank you for bringing this to our attention.Warm regards,Hotel Management

10/10 Excelente

José Luis

Le gustó: Limpieza
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 21 nov. 2023
Dear José,Thank you for taking the time to rate your recent stay with us. We appreciate your positive feedback and are delighted to see that you had a satisfactory experience. Your satisfaction is important to us, and we look forward to welcoming you back for another excellent stay.

8/10 Bueno

Patricia

Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 20 nov. 2023
Dear Patricia,Thank you for taking the time to provide your rating. We appreciate your feedback and are pleased to see that your overall experience met your expectations. We look forward to the opportunity to welcome you back for another positive stay.

6/10 Aceptable

Laura

Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 16 nov. 2023
Dear Laura,Thank you for taking the time to share your feedback. We appreciate your honest evaluation, and we're committed to continuously improving our services. If there are specific areas where you believe we can enhance your experience, please feel free to share them with us. We value your input and hope to have the opportunity to better meet your expectations in the future.

10/10 Excelente

María

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bien
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Mangement, el 5 abr. 2023
Thank you so much for staying with us. Thank you for your feedback. We hope to see you again soon.

10/10 Excelente

Margarita

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El personal muy amable
Se hospedó 5 noches en marzo de 2023
Respuesta de Hotel Mangement, el 5 abr. 2023
Thank you so much for staying with us. Thank you for your feedback. We hope to see you again soon.

10/10 Excelente

Alejandro

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien las instalaciones y el servicio
Se hospedó 1 noche en enero de 2023
Respuesta de Hotel Mangement , el 25 ene. 2023
Thank you so much for staying with us. We're glad to hear you enjoyed your stay. Thank you for your feedback. We hope to see you again soon.

8/10 Bueno

Giovanni

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Esta agradable. El carpet un poco viejo y algo sucio.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Hotel Mangement , el 12 dic. 2022
Thank you so much for staying with us. Thank you for your feedback. We hope to see you again soon.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
La limpieza estuvo bien pero el edigicio estaba en remodelacion
Se hospedó 1 noche en noviembre de 2022
Respuesta de Hotel Mangement , el 15 nov. 2022
Muchas gracias por quedarse con nosotros. Gracias por tus comentarios. Esperamos volver a verte pronto.

10/10 Excelente

mauricio

Se hospedó 1 noche en octubre de 2022
Respuesta de Hotel Mangement , el 14 oct. 2022
Thank you so much for staying with us. We're glad to hear you enjoyed your stay. Thank you for your feedback. We hope to see you again soon.

10/10 Excelente

Fabiola

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Otto

Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Oswaldo, Denver

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Debería limpiar todos los dia
Se hospedó 2 noches en junio de 2022
Respuesta de Assistant General Manager, el 28 jun. 2022
Me alegra saber que disfrutó de su estancia en general con nosotros. Tenga la seguridad de que proporcionamos el servicio de limpieza diario a pedido. Esperamos tenerlo con nosotros nuevamente en el futuro. Gracias por tu reseña.

2/10 Terrible

Felipe

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
No me gusto nada y me molesto que no fueran a tender la cama y la carpeta muy sucia y el lugar tenía un olor feo
Se hospedó 2 noches en marzo de 2022
Respuesta de Assistant General Manager, el 4 abr. 2022
Me entristece saber de los problemas de limpieza que experimentó durante su estadía con nosotros. Tenga la seguridad de que estamos tomando las medidas adecuadas para abordar este problema con nuestro equipo de limpieza a fin de brindar un mejor servicio en el futuro. Gracias por tu reseña.

10/10 Excelente

Mayra Janneth

Se hospedó 1 noche en febrero de 2022
Respuesta de Assistant General Manager, el 11 mar. 2022
I am glad you enjoyed your overall stay with us. We look forward to having you with us again in the future. Thank you for your review.

10/10 Excelente

Mauricio

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
todo muy tranquilo
Se hospedó 2 noches en febrero de 2022
Respuesta de Assistant General Manager, el 11 mar. 2022
Me alegro de que haya disfrutado de su estancia en general con nosotros. Esperamos tenerlo con nosotros nuevamente en el futuro. Gracias por tu reseña.

8/10 Bueno

Francisco

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Regular estancia
Fue una estancia rápida de un día muy bien ubicado para lo que necesitábamos. No es una gran opción por el precio pero es lo que había disponible
Se hospedó 1 noche en diciembre de 2021
Respuesta de Assistant General Manager, el 24 dic. 2021
Me alegra saber que disfrutó de su estadía general con nosotros. Agradecemos sus comentarios sobre los precios, ya que mejoramos continuamente los servicios que brindamos. Gracias por tu reseña.

10/10 Excelente

Cynthia, san ysidro

Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place, I will be back soon!
Se hospedó 2 noches en noviembre de 2021
Respuesta de Assistant General Manager, el 24 dic. 2021
I am glad to hear that you enjoyed your overall stay with us. We look forward to having you with us again in the future. Thank you for your review.

2/10 Terrible

Norma

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Trbajadors ospedados drinking extremely loud, 1am and 5am
Se hospedó 1 noche en octubre de 2021
Respuesta de Assistant General Manager, el 21 oct. 2021
Me entristece saber del problema de ruido que experimentó con las habitaciones vecinas. Tenga la seguridad de que estamos tomando las medidas necesarias para mejorar el problema del ruido en las habitaciones vecinas a fin de evitar que esto ocurra en el futuro. Gracias por tu reseña.

8/10 Bueno

Rafael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bonito lugar
Se hospedó 1 noche en agosto de 2021
Respuesta de Assistant General Manager, el 4 oct. 2021
Me alegra saber que su estadía con nosotros fue hermosa. Esperamos tenerlo nuevamente con nosotros en el futuro. Gracias por tu reseña.

10/10 Excelente

Rigoberto

Se hospedó 2 noches en agosto de 2021
Respuesta de Assistant General Manager, el 4 oct. 2021
I am glad to hear that you enjoyed your overall stay with us. We look forward to having you with us again in the future. Thank you for your review.

8/10 Bueno

Hugo Rolando

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en junio de 2021
Respuesta de Assistant General Manager, el 1 jul. 2021
I am glad to hear that you found your overall stay with us to be enjoyable. We look forward to having you with us again in the future. Thank you for your review.

8/10 Bueno

Maria de Lourdes

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2021
Respuesta de General Manger, el 14 may. 2021
Thank you for taking the time to share your review. We will work harder to improve.

4/10 Malo

Fayki

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
No shampoo, conditioner, or body wash when I arrived. Lots of weirdly taped up doors that made it look ghetto. Blow dryer didn’t work, tv didn’t work, lamp turned off halfway into stay, the most annoying part was keys stopped working every night, I had to go the desk and get new ones every night. If you want to sleep in a bit (until 9 to 10), don’t expect your room to get cleaned that day.
Se hospedó 3 noches en abril de 2024
Respuesta de GM, el 24 abr. 2024
Dear Fayki, We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is invaluable in improving our services. We understand the importance of a comfortable, hassle-free stay and are sorry to hear that we fell short. We're addressing your concerns about the amenities and our maintenance team is reviewing the issues you mentioned. We hope you'll consider giving us another opportunity to serve you better in the future.Warm regards,Hotel Management

10/10 Excelente

Winston

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 20 abr. 2024
Dear Winston,Thank you for your 5-star rating! We're delighted to know that you found everything to your satisfaction during your stay with us. Your satisfaction is our priority and we hope to continually exceed your expectations. Looking forward to welcoming you back at our hotel on your next visit.Warm regards,Hotel Management

4/10 Malo

Laura

Viaje en pareja
Le gustó: Servicio y personal
The bed had fleas
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 24 abr. 2024
Dear Laura,We're truly sorry to hear about your experience. At our hotel, we take the comfort and health of our guests very seriously. Please accept our deepest apologies for any discomfort caused. We have noted your feedback and have initiated a thorough investigation. Your experience will certainly guide our efforts to improve. We hope you'll consider giving us another opportunity to serve you better in the future. Warm regards,Hotel Management

10/10 Excelente

William

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice and friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 16 abr. 2024
Dear William,Thank you for taking the time to share your wonderful review. We're delighted to hear you found our staff to be nice and friendly. Your kind words are greatly appreciated and we look forward to welcoming you back to our hotel in the near future. Warm regards,Hotel Management

10/10 Excelente

Haijin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great breakfast
Se hospedó 3 noches en abril de 2024
Respuesta de GM, el 16 abr. 2024
Dear Haijin,Thank you so much for your 5-star review and for highlighting our breakfast. We're thrilled to hear that you enjoyed it! We always strive to provide a variety of delicious options to start your day right. We hope to have the opportunity to serve you again in the future. Thanks again for choosing our hotel.

10/10 Excelente

Xiaoting

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 17 abr. 2024
Dear Xiaoting,Thank you for your 5-star rating! We're thrilled that you had a great experience at our hotel. Your satisfaction is our top priority and we're glad we met your expectations. We hope to have the pleasure of welcoming you back soon for another wonderful stay. Safe travels!Warm regards,Hotel Management

10/10 Excelente

Byron

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is close to the hwy and you can get to grocery stores pretty quickly. Next to several restaurants you can walk to and a gas station. The property is unique and beautiful, but I am sure its age has its challenges with upkeep. This is our 2nd time staying here. The plus is there is room enough for our family of 6 to all be in 1 room and there is a pool everyone can enjoy. We did have some leaking (from heavy rains) in our room so they moved us to a different room. Our first room has a mini fridge with freezer that worked great and a microwave that worked great, but the phone wasnt working. The 2nd one didnt have a freezer part and the mocrowave didnt spin, but it worked for what we needed it for. The humidity level is a bit higher in the silo rooms because you have cement walls/floor/ceilings, but if you turn the AC up a little it isnt too bad.I actually prefer it to be a little humid. The bathrooms didnt really have vents/fans that worked right so super humid in there. The train does go by once in awhile (you can feel it) but that didnt really bother me. I always bring earplugs when I travel because I am not use to outside traffic noise and such. Not that you could really hear it from inside. Overall we would happily stay again. It is safer and nicer than most places in its price range and the free full breakfast just makes it that much better. And beds are comfy.
Se hospedó 7 noches en marzo de 2024
Respuesta de GM, el 10 abr. 2024
Dear Byron,Thank you for your detailed review and for choosing our hotel for the second time. We're delighted to hear that our location, amenities, and breakfast met your needs. We appreciate your constructive feedback about the room and will ensure your comments are shared with our team. We're thrilled you'd happily stay again and look forward to welcoming your family back in the future!Warm regards,Hotel Management

4/10 Malo

Loree

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Care Team, el 4 abr. 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Bueno

Karthikeyan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel
Se hospedó 4 noches en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Dear Karthikeyan,Thank you for taking the time to share your feedback. We are pleased to hear that you found our hotel to be good. Our team is dedicated to providing excellent service and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back soon for an even better experience.Warm regards,Hotel Management

8/10 Bueno

Nikole

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All around i was completely happy with our stay i was a little disappointed that the breakfast didnt have breakfast meats it was mostly muffins Waffles and cereal but i would stay again for sure
Se hospedó 3 noches en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Dear Nikole,Thank you for your valuable feedback. We're delighted to know you enjoyed your stay with us. Your comments about the breakfast have been noted. We continuously strive to improve our offerings and your feedback will certainly help us in this endeavor. We look forward to welcoming you back for an even better stay next time!Warm regards,Hotel Management

6/10 Aceptable

Dao

Viaje familiar
No le gustó: Limpieza y servicio y personal
There was HAIRS on the WALL that was not mine or my daughter’s. The bedspread had suspicious stains on it. I did not want to use it because it looked bloody-ish. We asked to check out an hour late and was told we needed to be out within 30 minutes. Felt like we got the bum’s rush when the process of packing and leaving was already stressful.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 19 mar. 2024
Dear Dao,We truly appreciate your feedback and sincerely apologize for the inconveniences experienced during your stay. Our team is committed to providing a comfortable and clean environment for all our guests. We will certainly look into this matter and take necessary actions. We also regret any misunderstanding regarding the check-out time. We hope to have another opportunity to serve you better in the future.Warm regards,Hotel Management

8/10 Bueno

Crystal

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 20 mar. 2024
Dear Crystal, thanks for your positive and generous rating. We feel glad to know that your time with us was great, and we look forward to hosting you soon! Best Regards,Customer Care Team

4/10 Malo

Pamela

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team, el 18 mar. 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Bueno

Eduardo

Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 18 mar. 2024
Dear Eduardo, Thank you for taking the time to rate your stay at our hotel. We're glad to see you had a positive experience. We always strive to ensure our guests have a memorable visit and your feedback is valuable to us. Should you wish to share more about your stay, we'd be delighted to hear from you. We look forward to welcoming you back soon. Warm regards,Hotel Management

4/10 Malo

Hillary

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 18 mar. 2024
Dear Hillary,Thank you for your rating. We're sorry to see that your experience didn't meet expectations. We value all guest feedback and we'd appreciate the opportunity to learn more about your stay to improve our services. We hope to have the chance to serve you better in the future.Warm regards,Hotel Management

10/10 Excelente

Alejandro, Heredia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 3 noches en marzo de 2024
Respuesta de GM, el 11 mar. 2024
Dear Alejandro,Thank you for your fantastic 5-star review! We are thrilled to hear that you had an excellent experience at our hotel. Your support and feedback inspire us to provide the best service to our guests. We hope to welcome you back soon for another great stay!Warm regards,Hotel Management

10/10 Excelente

Traviss

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 10 mar. 2024
Dear Traviss,We're thrilled to hear you found our hotel to be a great place! It's heartening to know that we were able to provide a rewarding experience during your stay with us. We continually strive to exceed our guests' expectations and your feedback is an invaluable part of that process. Thank you for your kind words and we look forward to welcoming you back in the future.Warm regards,Hotel Management

8/10 Bueno

Karthikeyan

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Care Team, el 8 mar. 2024
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excelente

Ryuichi

Viaje en pareja
Le gustó: Limpieza
N/a
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 8 mar. 2024
Dear Ryuichi,Thank you for taking time to rate us with a 5-star review. We're thrilled to see that you enjoyed your stay with us, even if you left no comments. We always strive to ensure our guests have a memorable experience and your rating tells us we're on the right track. We look forward to welcoming you back soon!

8/10 Bueno

pi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team, el 29 feb. 2024
Dear guest, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards,Customer Care Team

10/10 Excelente

scott

Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team, el 20 mar. 2024
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

4/10 Malo

Juan R.

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only reason why I gave it two stars and not one is because the receptionist was willing to work with us about getting a different room which smelled like someone smoked in it and was dirty and the concrete walls make feel like you are in prison therefore not enjoyable at all, she was able to get a room although it was for handicap people, this room was in a different structure where the rooms were somewhat more conventional
Se hospedó 2 noches en febrero de 2024
Respuesta de GM, el 26 feb. 2024
Dear Juan R,Thank you for your feedback. We sincerely apologize for any discomfort you experienced during your stay. Your comments are extremely valuable to us, as we strive to improve with each guest's stay. We're glad to hear our receptionist was helpful and we're taking steps to ensure our rooms meet the highest standards. We hope to have the opportunity to welcome you back for a more enjoyable experience.Best Regards,Hotel Management

8/10 Bueno

mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was good. Only problem was the fridge in room froze everything I brought with me. Ruined about $50 worth of food. Which really put a damper on my food budget for the weekend!
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 26 feb. 2024
Dear Mary, We're truly sorry to hear about the issue with the fridge during your stay. We appreciate you bringing this to our attention and we're looking into it to ensure it doesn't happen again. We hope this incident didn't mar your overall experience and we'd love to welcome you back for a smoother stay in the future.Warm regards,Hotel Management