Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 298 de 1045 opiniones" "
10 - Excelente
298
Puntuación de 8, es decir, Bueno. Basada en 228 de 1045 opiniones" "
8 - Bueno
228
Puntuación de 6, es decir, Aceptable. Basada en 170 de 1045 opiniones" "
6 - Aceptable
170
Puntuación de 4, es decir, Malo. Basada en 176 de 1045 opiniones" "
4 - Malo
176
Puntuación de 2, es decir, Terrible. Basada en 173 de 1045 opiniones" "
2 - Terrible
173
6.8/10
Limpieza
7.8/10
Servicio y personal
6.4/10
Servicios
6.2/10
Condiciones de la propiedad
6.8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Arisbette Martinez
Viaje familiar
9 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo ok
Arisbette Martinez
Se hospedó 5 noches en abril de 2024
Respuesta de GM, el 9 abr. 2024
Dear Arisbette,Thank you for your positive feedback. We're thrilled to hear that everything was to your satisfaction during your stay with us. We always strive to provide a comfortable and enjoyable experience for our guests. Looking forward to welcoming you back soon!Warm regards,Hotel Management
10/10 Excelente
Omar
3 feb. 2024
Omar
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team, el 20 mar. 2024
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
4/10 Malo
Ana
25 ene. 2024
No le gustó: Condiciones de la propiedad
Algunos empleados no son amables, instalsciones feas y sin wifi
Ana
Se hospedó 3 noches en enero de 2024
Respuesta de GM, el 28 ene. 2024
Dear Ana,We're deeply sorry to hear about your experience. Your feedback is essential to us and we appreciate you sharing it. We're working diligently to improve our staff's friendliness and our facilities' appearance. We also acknowledge the wifi issue and are fervently addressing it. We hope you'll give us another chance to provide you with the exceptional service we're known for.
6/10 Aceptable
Edgar
Viaje en pareja
29 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios
Un poco viejo
Edgar
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 29 dic. 2023
Dear Edgar,Thank you for choosing our hotel for your stay, and for taking the time to share your feedback. We appreciate your input and apologize if any aspects of our property didn't meet your expectations. Your comments are valuable to us as we strive to improve. We hope to have the opportunity to welcome you again soon.Warm regards,Hotel Management
2/10 Terrible
Kelly vanesa
29 dic. 2023
Kelly vanesa
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 18 ene. 2024
Dear Kelly vanesa,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Your satisfaction is our top priority, and we would like to address your concerns. However, since your rating didn't include specific comments, we kindly request more details to better understand and improve our services. Thank you for bringing this to our attention.Warm regards,Hotel Management
10/10 Excelente
José Luis
20 nov. 2023
Le gustó: Limpieza
José Luis
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 21 nov. 2023
Dear José,Thank you for taking the time to rate your recent stay with us. We appreciate your positive feedback and are delighted to see that you had a satisfactory experience. Your satisfaction is important to us, and we look forward to welcoming you back for another excellent stay.
8/10 Bueno
Patricia
30 oct. 2023
Patricia
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 20 nov. 2023
Dear Patricia,Thank you for taking the time to provide your rating. We appreciate your feedback and are pleased to see that your overall experience met your expectations. We look forward to the opportunity to welcome you back for another positive stay.
6/10 Aceptable
Laura
26 oct. 2023
Laura
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 16 nov. 2023
Dear Laura,Thank you for taking the time to share your feedback. We appreciate your honest evaluation, and we're committed to continuously improving our services. If there are specific areas where you believe we can enhance your experience, please feel free to share them with us. We value your input and hope to have the opportunity to better meet your expectations in the future.
10/10 Excelente
María
23 mar. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bien
María
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Mangement, el 5 abr. 2023
Thank you so much for staying with us. Thank you for your feedback. We hope to see you again soon.
10/10 Excelente
Margarita
Viaje familiar
18 mar. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El personal muy amable
Margarita
Se hospedó 5 noches en marzo de 2023
Respuesta de Hotel Mangement, el 5 abr. 2023
Thank you so much for staying with us. Thank you for your feedback. We hope to see you again soon.
10/10 Excelente
Alejandro
Viaje familiar, Viaje familiar con niños
24 ene. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien las instalaciones y el servicio
Alejandro
Se hospedó 1 noche en enero de 2023
Respuesta de Hotel Mangement , el 25 ene. 2023
Thank you so much for staying with us. We're glad to hear you enjoyed your stay. Thank you for your feedback. We hope to see you again soon.
8/10 Bueno
Giovanni
Viaje familiar
12 dic. 2022
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Esta agradable. El carpet un poco viejo y algo sucio.
Giovanni
Se hospedó 2 noches en diciembre de 2022
Respuesta de Hotel Mangement , el 12 dic. 2022
Thank you so much for staying with us. Thank you for your feedback. We hope to see you again soon.
6/10 Aceptable
Cliente verificado
15 nov. 2022
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
La limpieza estuvo bien pero el edigicio estaba en remodelacion
Cliente verificado
Se hospedó 1 noche en noviembre de 2022
Respuesta de Hotel Mangement , el 15 nov. 2022
Muchas gracias por quedarse con nosotros. Gracias por tus comentarios. Esperamos volver a verte pronto.
10/10 Excelente
mauricio
13 oct. 2022
mauricio
Se hospedó 1 noche en octubre de 2022
Respuesta de Hotel Mangement , el 14 oct. 2022
Thank you so much for staying with us. We're glad to hear you enjoyed your stay. Thank you for your feedback. We hope to see you again soon.
10/10 Excelente
Fabiola
11 sept. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fabiola
Se hospedó 1 noche en septiembre de 2022
8/10 Bueno
Otto
29 ago. 2022
Otto
Se hospedó 1 noche en agosto de 2022
6/10 Aceptable
Oswaldo, Denver
Viaje familiar
28 jun. 2022
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Debería limpiar todos los dia
Oswaldo
Se hospedó 2 noches en junio de 2022
Respuesta de Assistant General Manager, el 28 jun. 2022
Me alegra saber que disfrutó de su estancia en general con nosotros. Tenga la seguridad de que proporcionamos el servicio de limpieza diario a pedido. Esperamos tenerlo con nosotros nuevamente en el futuro. Gracias por tu reseña.
2/10 Terrible
Felipe
Viaje en pareja
28 mar. 2022
No le gustó: Limpieza y condiciones de la propiedad
No me gusto nada y me molesto que no fueran a tender la cama y la carpeta muy sucia y el lugar tenía un olor feo
Felipe
Se hospedó 2 noches en marzo de 2022
Respuesta de Assistant General Manager, el 4 abr. 2022
Me entristece saber de los problemas de limpieza que experimentó durante su estadía con nosotros. Tenga la seguridad de que estamos tomando las medidas adecuadas para abordar este problema con nuestro equipo de limpieza a fin de brindar un mejor servicio en el futuro. Gracias por tu reseña.
10/10 Excelente
Mayra Janneth
25 feb. 2022
Mayra Janneth
Se hospedó 1 noche en febrero de 2022
Respuesta de Assistant General Manager, el 11 mar. 2022
I am glad you enjoyed your overall stay with us. We look forward to having you with us again in the future. Thank you for your review.
10/10 Excelente
Mauricio
7 feb. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
todo muy tranquilo
Mauricio
Se hospedó 2 noches en febrero de 2022
Respuesta de Assistant General Manager, el 11 mar. 2022
Me alegro de que haya disfrutado de su estancia en general con nosotros. Esperamos tenerlo con nosotros nuevamente en el futuro. Gracias por tu reseña.
8/10 Bueno
Francisco
Viaje familiar
12 dic. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Regular estancia
Fue una estancia rápida de un día muy bien ubicado para lo que necesitábamos. No es una gran opción por el precio pero es lo que había disponible
Francisco
Se hospedó 1 noche en diciembre de 2021
Respuesta de Assistant General Manager, el 24 dic. 2021
Me alegra saber que disfrutó de su estadía general con nosotros. Agradecemos sus comentarios sobre los precios, ya que mejoramos continuamente los servicios que brindamos. Gracias por tu reseña.
10/10 Excelente
Cynthia, san ysidro
Viaje con mascota, Viaje familiar, Viaje familiar con niños
2 dic. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place, I will be back soon!
Cynthia
Se hospedó 2 noches en noviembre de 2021
Respuesta de Assistant General Manager, el 24 dic. 2021
I am glad to hear that you enjoyed your overall stay with us. We look forward to having you with us again in the future. Thank you for your review.
2/10 Terrible
Norma
Viaje familiar
21 oct. 2021
No le gustó: Limpieza y condiciones de la propiedad
Trbajadors ospedados drinking extremely loud, 1am and 5am
Norma
Se hospedó 1 noche en octubre de 2021
Respuesta de Assistant General Manager, el 21 oct. 2021
Me entristece saber del problema de ruido que experimentó con las habitaciones vecinas. Tenga la seguridad de que estamos tomando las medidas necesarias para mejorar el problema del ruido en las habitaciones vecinas a fin de evitar que esto ocurra en el futuro. Gracias por tu reseña.
8/10 Bueno
Rafael
Viaje familiar
24 ago. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bonito lugar
Rafael
Se hospedó 1 noche en agosto de 2021
Respuesta de Assistant General Manager, el 4 oct. 2021
Me alegra saber que su estadía con nosotros fue hermosa. Esperamos tenerlo nuevamente con nosotros en el futuro. Gracias por tu reseña.
10/10 Excelente
Rigoberto
11 ago. 2021
Rigoberto
Se hospedó 2 noches en agosto de 2021
Respuesta de Assistant General Manager, el 4 oct. 2021
I am glad to hear that you enjoyed your overall stay with us. We look forward to having you with us again in the future. Thank you for your review.
8/10 Bueno
Hugo Rolando
Viaje familiar
29 jun. 2021
Le gustó: Limpieza y servicio y personal
Hugo Rolando
Se hospedó 1 noche en junio de 2021
Respuesta de Assistant General Manager, el 1 jul. 2021
I am glad to hear that you found your overall stay with us to be enjoyable. We look forward to having you with us again in the future. Thank you for your review.
8/10 Bueno
Maria de Lourdes
4 may. 2021
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Maria de Lourdes
Se hospedó 2 noches en mayo de 2021
Respuesta de General Manger, el 14 may. 2021
Thank you for taking the time to share your review. We will work harder to improve.
4/10 Malo
Fayki
Viaje familiar
23 abr. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
No shampoo, conditioner, or body wash when I arrived. Lots of weirdly taped up doors that made it look ghetto. Blow dryer didn’t work, tv didn’t work, lamp turned off halfway into stay, the most annoying part was keys stopped working every night, I had to go the desk and get new ones every night. If you want to sleep in a bit (until 9 to 10), don’t expect your room to get cleaned that day.
Fayki
Se hospedó 3 noches en abril de 2024
Respuesta de GM, el 24 abr. 2024
Dear Fayki, We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is invaluable in improving our services. We understand the importance of a comfortable, hassle-free stay and are sorry to hear that we fell short. We're addressing your concerns about the amenities and our maintenance team is reviewing the issues you mentioned. We hope you'll consider giving us another opportunity to serve you better in the future.Warm regards,Hotel Management
10/10 Excelente
Winston
Viaje familiar con niños
20 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything
Winston
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 20 abr. 2024
Dear Winston,Thank you for your 5-star rating! We're delighted to know that you found everything to your satisfaction during your stay with us. Your satisfaction is our priority and we hope to continually exceed your expectations. Looking forward to welcoming you back at our hotel on your next visit.Warm regards,Hotel Management
4/10 Malo
Laura
Viaje en pareja
20 abr. 2024
Le gustó: Servicio y personal
The bed had fleas
Laura
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 24 abr. 2024
Dear Laura,We're truly sorry to hear about your experience. At our hotel, we take the comfort and health of our guests very seriously. Please accept our deepest apologies for any discomfort caused. We have noted your feedback and have initiated a thorough investigation. Your experience will certainly guide our efforts to improve. We hope you'll consider giving us another opportunity to serve you better in the future. Warm regards,Hotel Management
10/10 Excelente
William
Viaje de negocios
16 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice and friendly.
William
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 16 abr. 2024
Dear William,Thank you for taking the time to share your wonderful review. We're delighted to hear you found our staff to be nice and friendly. Your kind words are greatly appreciated and we look forward to welcoming you back to our hotel in the near future. Warm regards,Hotel Management
10/10 Excelente
Haijin
Viaje familiar
16 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great breakfast
Haijin
Se hospedó 3 noches en abril de 2024
Respuesta de GM, el 16 abr. 2024
Dear Haijin,Thank you so much for your 5-star review and for highlighting our breakfast. We're thrilled to hear that you enjoyed it! We always strive to provide a variety of delicious options to start your day right. We hope to have the opportunity to serve you again in the future. Thanks again for choosing our hotel.
10/10 Excelente
Xiaoting
16 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Xiaoting
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 17 abr. 2024
Dear Xiaoting,Thank you for your 5-star rating! We're thrilled that you had a great experience at our hotel. Your satisfaction is our top priority and we're glad we met your expectations. We hope to have the pleasure of welcoming you back soon for another wonderful stay. Safe travels!Warm regards,Hotel Management
10/10 Excelente
Byron
Viaje familiar, Viaje familiar con niños
10 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is close to the hwy and you can get to grocery stores pretty quickly. Next to several restaurants you can walk to and a gas station. The property is unique and beautiful, but I am sure its age has its challenges with upkeep. This is our 2nd time staying here. The plus is there is room enough for our family of 6 to all be in 1 room and there is a pool everyone can enjoy. We did have some leaking (from heavy rains) in our room so they moved us to a different room. Our first room has a mini fridge with freezer that worked great and a microwave that worked great, but the phone wasnt working. The 2nd one didnt have a freezer part and the mocrowave didnt spin, but it worked for what we needed it for. The humidity level is a bit higher in the silo rooms because you have cement walls/floor/ceilings, but if you turn the AC up a little it isnt too bad.I actually prefer it to be a little humid. The bathrooms didnt really have vents/fans that worked right so super humid in there. The train does go by once in awhile (you can feel it) but that didnt really bother me. I always bring earplugs when I travel because I am not use to outside traffic noise and such. Not that you could really hear it from inside. Overall we would happily stay again. It is safer and nicer than most places in its price range and the free full breakfast just makes it that much better. And beds are comfy.
Byron
Se hospedó 7 noches en marzo de 2024
Respuesta de GM, el 10 abr. 2024
Dear Byron,Thank you for your detailed review and for choosing our hotel for the second time. We're delighted to hear that our location, amenities, and breakfast met your needs. We appreciate your constructive feedback about the room and will ensure your comments are shared with our team. We're thrilled you'd happily stay again and look forward to welcoming your family back in the future!Warm regards,Hotel Management
4/10 Malo
Loree
3 abr. 2024
No le gustó: Limpieza y condiciones de la propiedad
Loree
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Care Team, el 4 abr. 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
8/10 Bueno
Karthikeyan
Viaje de negocios
1 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel
Karthikeyan
Se hospedó 4 noches en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Dear Karthikeyan,Thank you for taking the time to share your feedback. We are pleased to hear that you found our hotel to be good. Our team is dedicated to providing excellent service and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back soon for an even better experience.Warm regards,Hotel Management
8/10 Bueno
Nikole
Viaje familiar con niños
1 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All around i was completely happy with our stay i was a little disappointed that the breakfast didnt have breakfast meats it was mostly muffins Waffles and cereal but i would stay again for sure
Nikole
Se hospedó 3 noches en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Dear Nikole,Thank you for your valuable feedback. We're delighted to know you enjoyed your stay with us. Your comments about the breakfast have been noted. We continuously strive to improve our offerings and your feedback will certainly help us in this endeavor. We look forward to welcoming you back for an even better stay next time!Warm regards,Hotel Management
6/10 Aceptable
Dao
Viaje familiar
19 mar. 2024
No le gustó: Limpieza y servicio y personal
There was HAIRS on the WALL that was not mine or my daughter’s. The bedspread had suspicious stains on it. I did not want to use it because it looked bloody-ish.
We asked to check out an hour late and was told we needed to be out within 30 minutes. Felt like we got the bum’s rush when the process of packing and leaving was already stressful.
Dao
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 19 mar. 2024
Dear Dao,We truly appreciate your feedback and sincerely apologize for the inconveniences experienced during your stay. Our team is committed to providing a comfortable and clean environment for all our guests. We will certainly look into this matter and take necessary actions. We also regret any misunderstanding regarding the check-out time. We hope to have another opportunity to serve you better in the future.Warm regards,Hotel Management
8/10 Bueno
Crystal
19 mar. 2024
Crystal
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 20 mar. 2024
Dear Crystal, thanks for your positive and generous rating. We feel glad to know that your time with us was great, and we look forward to hosting you soon! Best Regards,Customer Care Team
4/10 Malo
Pamela
17 mar. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pamela
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team, el 18 mar. 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
8/10 Bueno
Eduardo
17 mar. 2024
Eduardo
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 18 mar. 2024
Dear Eduardo, Thank you for taking the time to rate your stay at our hotel. We're glad to see you had a positive experience. We always strive to ensure our guests have a memorable visit and your feedback is valuable to us. Should you wish to share more about your stay, we'd be delighted to hear from you. We look forward to welcoming you back soon. Warm regards,Hotel Management
4/10 Malo
Hillary
16 mar. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Hillary
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 18 mar. 2024
Dear Hillary,Thank you for your rating. We're sorry to see that your experience didn't meet expectations. We value all guest feedback and we'd appreciate the opportunity to learn more about your stay to improve our services. We hope to have the chance to serve you better in the future.Warm regards,Hotel Management
10/10 Excelente
Alejandro, Heredia
11 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Alejandro
Se hospedó 3 noches en marzo de 2024
Respuesta de GM, el 11 mar. 2024
Dear Alejandro,Thank you for your fantastic 5-star review! We are thrilled to hear that you had an excellent experience at our hotel. Your support and feedback inspire us to provide the best service to our guests. We hope to welcome you back soon for another great stay!Warm regards,Hotel Management
10/10 Excelente
Traviss
Viaje de negocios
10 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place
Traviss
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 10 mar. 2024
Dear Traviss,We're thrilled to hear you found our hotel to be a great place! It's heartening to know that we were able to provide a rewarding experience during your stay with us. We continually strive to exceed our guests' expectations and your feedback is an invaluable part of that process. Thank you for your kind words and we look forward to welcoming you back in the future.Warm regards,Hotel Management
8/10 Bueno
Karthikeyan
7 mar. 2024
Le gustó: Limpieza y servicio y personal
Karthikeyan
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Care Team, el 8 mar. 2024
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
10/10 Excelente
Ryuichi
Viaje en pareja
7 mar. 2024
Le gustó: Limpieza
N/a
Ryuichi
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 8 mar. 2024
Dear Ryuichi,Thank you for taking time to rate us with a 5-star review. We're thrilled to see that you enjoyed your stay with us, even if you left no comments. We always strive to ensure our guests have a memorable experience and your rating tells us we're on the right track. We look forward to welcoming you back soon!
8/10 Bueno
pi
28 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
pi
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team, el 29 feb. 2024
Dear guest, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards,Customer Care Team
10/10 Excelente
scott
26 feb. 2024
scott
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team, el 20 mar. 2024
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
4/10 Malo
Juan R.
Viaje en pareja
26 feb. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only reason why I gave it two stars and not one is because the receptionist was willing to work with us about getting a different room which smelled like someone smoked in it and was dirty and the concrete walls make feel like you are in prison therefore not enjoyable at all, she was able to get a room although it was for handicap people, this room was in a different structure where the rooms were somewhat more conventional
Juan R.
Se hospedó 2 noches en febrero de 2024
Respuesta de GM, el 26 feb. 2024
Dear Juan R,Thank you for your feedback. We sincerely apologize for any discomfort you experienced during your stay. Your comments are extremely valuable to us, as we strive to improve with each guest's stay. We're glad to hear our receptionist was helpful and we're taking steps to ensure our rooms meet the highest standards. We hope to have the opportunity to welcome you back for a more enjoyable experience.Best Regards,Hotel Management
8/10 Bueno
mary
25 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was good. Only problem was the fridge in room froze everything I brought with me. Ruined about $50 worth of food. Which really put a damper on my food budget for the weekend!
mary
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 26 feb. 2024
Dear Mary, We're truly sorry to hear about the issue with the fridge during your stay. We appreciate you bringing this to our attention and we're looking into it to ensure it doesn't happen again. We hope this incident didn't mar your overall experience and we'd love to welcome you back for a smoother stay in the future.Warm regards,Hotel Management