Dear Guest, we are saddened and shocked to hear that you could not have a peaceful stay at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We apologize for everything that derailed your guest experience. We have informed the administration to review your feedback and assess these matters carefully. It is imperative that we do what's necessary to resolve these issues without further delay, and we shall not shy away from improving our facilities and services. Please let us know if we can do anything more to make amends.Best Regards,Customer Care Team

Dear George, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at La Quinta Inn & Suites. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our excellent staff services makes us very pleased. We hope there were no lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team

Hi Rysui, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful staff services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at La Quinta Inn & Suites with the finest of our amenities and resources!Best Regards,Customer Care Team

Dear Daniel, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the unclean conditions and the presence of a cockroach that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

Dear Jerome, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the La Quinta guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

Dear Cody, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the noisiness and the unresponsive service that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

Dear Jose, we are saddened and shocked to hear that you could not have a peaceful stay at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We are sorry that the room conditions were unsuitable for a satisfactory visit. We apologize for everything that derailed your guest experience. We have informed the administration to review your feedback and assess these matters carefully. It is imperative that we do what's necessary to resolve these issues without further delay, and we shall not shy away from improving our facilities and services. Please let us know if we can do anything more to make amends.Best Regards,Customer Care Team

Dear Josh, we are thankful for giving our hotel a splendid rating for our location and services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

Dear Miguel, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at La Quinta Inn & Suites on your next visit!Best Regards,Customer Care Team

Hi Alejandro, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful staff services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at La Quinta Inn & Suites with the finest of our amenities and resources!Best Regards,Customer Care Team

Dear Allison, thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel nice and clean, and enjoyed the tranquility of your wing. However, we are genuinely sorry to learn about the concerning incidents you experienced during your stay. Please rest assured that the safety and security of our guests are of utmost importance to us, and we are actively reviewing our security measures to ensure a safe environment for all our guests. We have addressed the issues you mentioned with our team to take appropriate action and prevent recurrence. Additionally, we have scheduled a thorough inspection of all our rooms to address any maintenance concerns promptly. We genuinely appreciate your constructive feedback, and we hope to have the opportunity to welcome you back in the future for an even better experience. Should you have any further concerns or if there is anything we can assist you with, please do not hesitate to contact us directly. Thank you for choosing to stay with us, and we look forward to the opportunity to exceed your expectations.Best Regards,Customer Care Team

Dear Marjorie, we are happy to have hosted you and served you well at La Quinta Inn & Suites. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards,Customer Care Team

Hi Kao, we are excited to know that you found our stay quite satisfactory. Thank you for rating our services, but we understand they were not entirely up to the mark. We'll try our best to make up for it on your next visit if you could inform us about what aspect let you down this time at La Quinta Inn & Suites. We hope to have you join us again so that we can give you a complete guest experience!Best Regards,Customer Care Team

Hi Oscar, we are excited to know that you found our stay quite satisfactory. Thank you for rating our services, but we understand they were not entirely up to the mark. We'll try our best to make up for it on your next visit if you could inform us about what aspect let you down this time at La Quinta Inn & Suites. We hope to have you join us again so that we can give you a complete guest experience!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Brian, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our friendly, helpful staff services and clean rooms. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at La Quinta Inn & Suites with the finest of our facilities and services!Best Regards,Customer Care Team

Dear Amanda, thank you for your kind words and for choosing to stay with us. We're delighted to hear that you had a great experience and that our shuttle service and breakfast options exceeded your expectations. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

Dear Sky, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the La Quinta guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

Dear Juan, we are happy to have served you well at La Quinta Inn & Suites. Customer service is of utmost importance to us, and we thrive on providing our best to our guests. We are thrilled that you had a relaxing time at our hotel, and we are just as excited to improve our services to deliver you a satisfying guest experience. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to Santa Ana, with our facilities running at their best.Best Regards,Customer Care Team

Hey Brian, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at La Quinta Inn & Suites!Best Regards,Customer Care Team

Hey Sky, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at La Quinta Inn & Suites!Best Regards,Customer Care Team

Dear Preston, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

Dear James, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our courteous and responsive front desk services. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent comfort and provide maximum attention to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at La Quinta Inn & Suites with the finest of our facilities and services!Best Regards,Customer Care Team

Dear Daniel, we're thrilled to hear that you enjoyed your recent stay with us, particularly appreciating the cleanliness and safety of our rooms, as well as the ample parking availability. However, we apologize for any inconvenience caused by the limited breakfast options and the lack of adequate elevators. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. It was a pleasure to host you, and we look forward to having you back at La Quinta Inn & Suites many more times.Best Regards,Customer Care Team

Dear Gabriela, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

Dear Amanda, we apologize for the inconvenience you experienced during your stay. We regret that the issues with the toilet and noise disturbances negatively impacted your stay. Please know that we will address these matters with our team to prevent recurrence and ensure a more restful experience for our guests. We understand the importance of a clean, quiet, and functional room, and we will reevaluate the state of our facilities to satisfy the highest standards of hospitality. Ultimately, we wish to have you back at the hotel as our guests so that we can make up for our missteps and provide you with an experience worth your time and money.Best Regards,Customer Care Team

Dear Shannon, thank you for letting us know you had a great stay at La Quinta Inn & Suites. We're glad our spacious accommodations and lovely surroundings were ideal for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team

Dear Xin, thank you for rating your stay at our hotel. It is lovely to see our guests acknowledge the pleasure of choosing to stay with us. We'll try our best to make up for any shortcomings on your next visit if you could inform us about what didn't reach your expectations this time. Let us know about your next visit to La Quinta Inn & Suites in advance, and we'll book a perfect room for your vacation. Best Regards,Customer Care Team

Dear Melissa, we sincerely apologize for the inconvenience caused by the wind disturbance during your stay. While we're pleased to hear that you found our updated rooms comfortable and clean, your comfort is our priority, and we regret any disruption to your rest. Please rest assured that we'll investigate the issue with the windows to ensure our guests don't experience the same inconvenience. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.Best Regards,Customer Care Team

Dear Guest,Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Jeremy, thank you for sharing a positive review of your time with us. The greatest joy of serving our guests is knowing that we provided a premium experience that made them feel comfortable, peaceful, and contended without worrying about any matters of their stay. If you felt that any of our facilities or services were not on par with your expectations, we encourage you to open up and inform us so that we can be better. We know you relished the stay, and we promise to provide you with a supreme guest experience if you swing by next time!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Autumn, we are thankful for giving our hotel a splendid rating for our courteous customer service. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

Dear Alexis, thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our area pleasant, our rooms fairly clean, and our prices reasonable. However, we apologize for the discomfort or unease caused by the presence of individuals in the parking lot. Your safety and peace of mind are our top priorities, and we will take steps to enhance security measures on our property. Thank you for sharing feedback about your stay and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at La Quinta Inn & Suites.Best Regards,Customer Care Team

Dear Cindy, thank you for reaching out to us. We regret the extreme inconvenience caused to you and are quite saddened to learn you had such a negative experience. Please let us know about any improvements we can introduce to enhance the overall guest experience at our establishment. We’re already working on a few areas and would love your perspective on the same. On that note, we apologize for letting you down and request you give us another chance to rectify our errors and earn your trust!Best Regards,Customer Care Team

Dear Robert, thank you for letting us know you had a great stay at La Quinta Inn & Suites. We're glad our breakfast service impressed your kids. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team

Dear Laura, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our courteous front desk services. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at La Quinta with the finest of our facilities and services!Best Regards,Customer Care Team

Dear Jesseca, we sincerely apologize for the unpleasant experience you had during your stay with us. The safety and well-being of our guests are our top priorities, and we take all concerns regarding illegal activities very seriously. We deeply regret any disturbances caused by other guests and have taken steps to address these issues promptly. Your feedback regarding cleanliness and maintenance concerns has been shared with our team to ensure that appropriate measures are taken to prevent such incidents in the future. As a hotel dedicated to offering a satisfying guest experience to all, we continually try to improve the variety and quality of services that we offer, so thank you for sharing your feedback on these concerns. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team

Hi Mignon,We're delighted to hear that you found our hotel to be a great value during your stay! Providing affordable accommodations without compromising on quality is important to us, and we're pleased that we could meet your expectations in this regard. While we strive to provide a comfortable and enjoyable experience for all our guests, we appreciate your feedback on areas where we can improve. Your satisfaction is our top priority, and we look forward to welcoming you back for another pleasant stay in the future!Best Regards,Customer Care Team

Dear Ana, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the night-time loudness that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

Hi Jaunia,We apologize for the inconveniences you faced during your stay. Your feedback is invaluable, and we're actively working to address the issues you've mentioned. Our maintenance team is addressing the mold smell and AC concerns, and we're implementing measures to ensure our rooms meet the highest standards of cleanliness and comfort. We're committed to providing a positive experience for all our guests, and we hope to have the opportunity to welcome you back for an improved stay in the future.Best Regards,Customer Care Team

Dear Christina, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at La Quinta, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards,Customer Care Team

Dear Amelia, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the dirty room conditions and facilities that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Dear Steve, we're deeply sorry for the negative experience you had during your stay. The cleanliness and upkeep of our rooms are of utmost importance to us, and we're distressed to hear about the issues you encountered with pests and room charges. We will review your remarks in detail and make changes wherever possible to improve our facilities and train our staff to ensure a better experience for our future guests. Additionally, we apologize for any inconvenience caused by the billing error, and we'll work to rectify this situation promptly. Thank you for bringing these matters to our attention. We aspire to provide an experience beyond our customer's expectations, and your feedback helps us gradually attain our goal. We understand that these instances have prompted you not to revisit our hotel, but we kindly request you give us another chance for redemption. We'll be sure to make up for your troubles next time and give you a rewarding experience at our hotel.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Faith, we are terribly sorry to see your rating and learn that we could not satisfy you during your stay at our place. It is deeply disappointing that our accommodation facilities and services did not work well for you. We apologize for all the incompetencies from our end that affected your experience at our hotel. We wish our customers to have a top-notch time when staying with us, so kindly let us know how we can improve the quality and comfort of your stay. We assure you that we will not let you down with poor performance from our side, given a chance to serve you again. Thank you for taking the time to review our stay, and we hope to deliver a memorable stay if you choose to visit us on your next Santa Ana trip!Best Regards,Customer Care Team

Dear Brian, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you another unbeaten La Quinta guest experience on your next visit to Santa Ana.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team