Room not cleaned. No hand soap. Low bathroom supplies
Comment from Hotel Management
Sep 16, 2016 by Manager, Hotel Management
Thank you for your recent review. We apologize that you were missing some toiletries in your guest room. The upkeep of the guest rooms and bathrooms are extremely important to us and we will be sure to address your concerns with our Housekeeping team. Usually we receive many fine compliments from our guests and we hope you will look upon this as an isolated incident and not the norm. It is our daily intent to ensure each guest’s stay is enjoyable, relaxing and a memorable experience and we regret these shortfalls put a damper on your visit to our resort.