Ratings based on 3,498 Verified Reviews

3.2 out of 5
61% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Ok place but that's about it

Posted Mar 21, 2017
Parking is very tight. Room was ok but bathroom had no lock which was not comfortable with five people. They have a breakfast but might as well not because it's not very edible. For the money I would not stay here again
Comment from Hotel Management
Mar 22, 2017 by Lemon Tree Hotel and Suites Management, Hotel Management
Thank you for taking the time and sharing your experience at the hotel. We do apologized for any inconvenience that you have encountered during your stay. . Our hotel offers complimentary parking for one vehicle per reservation on a first-come, first-basis. Our guests can definitely utilize the green curb lanes for overnight parking. We will look further regarding the bathroom lock that you have conveyed to us. We also do apologize for the inconvenience and most specifically on what had transpired on your breakfast experience at the hotel. We do serve continental breakfast and options that would best cater to our quick grab and go phase of visiting leisure and business guests. Rest assured that we will work diligently to further improve our services and enhance your stay. Again, we sincerely appreciate your business and your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the inside,affordable

Posted Mar 20, 2017
I generally enjoyed my stay here at Lemon Tree. The booking reservation process was fairly easy at an affordable price. The only problem I had was when I pulled into the hotel location, the location looks nothing like the online picture on Expedia.com. The picture on Expedia makes the hotel look like a fancy resort, that is Lit up and inviting. However in reality the hotel looks nothing like the pictures but I was still pleased with the inside on the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from El Paso

Overall good experience

Posted Mar 20, 2017
Overall it was a good experience. Limited parking space but it was a decent stay.
Comment from Hotel Management
Mar 21, 2017 by Lemon Tree Hotel and Suites Management, Hotel Management
Jessie, Thank you very much for your valuable feedback. We are delighted that have enjoyed your overall stay at our hotel. We are glad that you have enjoyed as well our hotel’s amenities and was able to deliver your expectations and assisted you during your company trip. The hotel is indeed located conveniently near the Anaheim Convention Center, Disneyland and other Southern California’s theme parks and accessible to shopping and restaurant destinations. Our hotel offers complimentary parking for one vehicle per reservation on a first-come, first-basis. Our guests can definitely utilize the green curb lanes for overnight parking. Our hotel staff would always be pleased to assist you in all of your needs. We appreciate your stay us and definitely looking forward to see you again at the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from c

Nice hotel close to abouy everything

Posted Mar 20, 2017
Its a nice hotel with a kitchenette, our stay was great, bed sheets had stains in them but called and got it replaced . they offer continental breakfast which was okay not really mych just cereals, waffles, toast , and muffins .
Comment from Hotel Management
Mar 21, 2017 by Lemon Tree Hotel and Suites Management, Hotel Management
Lexi, Thank you very much for your valuable feedback. We are delighted that have enjoyed your overall stay at our hotel. We are glad that you have enjoyed as well our hotel’s amenities and was able to deliver your expectations. No request too big or small and we would ensure that you have an exceptional stay. Definitely, our boutique hotel has some rooms that have kitchenettes for your convenience and readily available to use during your visit. We are also delighted that you have a pleasant breakfast experience. We strive diligently to provide you with the freshest and convenient continental breakfast choices to help you start your day. The hotel is indeed located conveniently near the Anaheim Convention Center, Disneyland and other Southern California’s theme parks and accessible to shopping and restaurant destinations. Again, we sincerely appreciate your stay with us and definitely looking forward to see you again at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Great Hotel with perfect location.

Posted Mar 19, 2017
Me and my family stayed a week at lemon tree for our spring break. It was a great experience. LJ at the front desk was very kind and informative when we had questions. We also loved that we were given a room on the first floor so we wouldn't have to carry out baby up and down stairs. The hotel is located pretty much near a lot of what we were aiming to do. It was a great experience!
Comment from Hotel Management
Mar 20, 2017 by Lemon Tree Hotel and Suites Management, Hotel Management
Aramani, Thank you very much for your valuable feedback and making us your home during your visit at Southern California. We also appreciate your time for commending our hotel staff. The hotel is indeed located conveniently near the Anaheim Convention Center, Disneyland and other Southern California’s theme parks and accessible to shopping and restaurant destinations and points of interests. We took pride in delivering the excellent service and we are glad that we have fulfilled and made your stay a memorable one. Again, we sincerely appreciate your stay with us and definitely looking forward to see you again at the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

One night stay

Posted Mar 17, 2017
Older hotel but ok for $. Pleasantly surprised to have refrigerator, microwave and even hot plate; two plates but no silverware. Still great. Quiet. Breakfast fine. I'd stay again.
Comment from Hotel Management
Mar 17, 2017 by Lemon Tree Hotel and Suites Management, Hotel Management
Thank you very much for your wonderful feedback and we are delighted that you have enjoyed your stay with us. We are glad that you have enjoyed as well our hotel's amenities. We can provide you with any silver ware which is available upon request. Our hotel is indeed located conveniently near the Anaheim Convention Center, Disneyland and other Southern California’s theme parks and accessible to shopping and restaurant destinations and points of interests. Our excellent staff would be pleased to assist you on any of your needs and provide you with outstanding service. Again, we sincerely appreciate your stay with us and definitely looking forward to see you again at the hotel.
3 out of 5
by A verified traveler from Orange county

Posted Mar 15, 2017
It smelled of cigarettes in the room even though the hotel says smoke free. When I came home my clothes still smelled.
Comment from Hotel Management
Mar 17, 2017 by Lemon Tree Hotel and Suites Management, Hotel Management
Cami, Thank you very much for your valuable feedback. We do sincerely apologize for the inconvenience that had transpired throughout your stay. Primarily, the hotel is definitely a non-smoking property. We do provide a one designated outdoor smoking area at the property to accommodate the needs of guests who smoke. Smoking is prohibited in all public places like the lobby, hallways, pool and at the courtyard area. Definitely, upon your arrival, our team would be happy to assist you in every way such an immediate room transfer if anything on your room environment falls short on your expectations. No request too big or small and we would ensure that you we will resolve any challenges in order for you to have a pleasurable stay. Again, we sincerely appreciate your stay with us and definitely looking forward to see you again at the hotel.
2 out of 5
by A verified traveler

Dirty

Posted Mar 13, 2017
Room was very dirty, especially the floor. Not comfortable, no where to sit, and no soap for hand washing.
Comment from Hotel Management
Mar 16, 2017 by Lemon Tree Hotel and Suites Management, Hotel Management
Thank you for your valuable feedback. We do sincerely apologize for the inconvenience that had transpired throughout your stay. We appreciate your time to bring out certain aspects that would further improve the standards and quality of accommodations on our property and this would be communicated to the entire team most specifically with our housekeeping operations. Definitely, no request too big or small and we would ensure that you we will resolve any challenges if your room environment does not meet your needs and requirements. Again, we sincerely appreciate your business and your stay with us.
2 out of 5
by A verified traveler from san diego

Nothing like what we expected

Posted Mar 13, 2017
Wouldn't stay here again. The room was so uncomfortable, the bathroom had no working fan. Half of the room was falling apart. You can tell they have not updated anything in a very long time. Beds were so uncomfortable.. pictures are very deceiving.. One great thing.. the staff was wonderful the housekeeper in the breakfast room was wonderful.
Comment from Hotel Management
Mar 15, 2017 by Lemon Tree Hotel and Suites Management, Hotel Management
Daisy, Thank you for your valuable feedback. We do sincerely apologize for the inconvenience that had transpired throughout your stay. We appreciate your time to bring out certain aspects that would further improve the standards and quality of accommodations on our property and this would be communicated to the entire team. Allow us to point out that our rooms are thoroughly checked by both our housekeeping and maintenance team on a periodic basis to check for any damages, flaws and inferior condition specifically for the beds. Definitely, we would be more pleased to assist you if anything from your room environment falls short of your expectations. No request too big or small and we would ensure that you we will resolve any challenges if your room environment does not meet your needs and requirements. Again, we sincerely appreciate your business and your stay with us.
2 out of 5
by A verified traveler

No more

Posted Mar 12, 2017
Pros: the pool and jaccuzi where fine
An hotel so far from the convention center that it was almost impossible to have a taxi. When I arrived at my room tired from my trip I was expecting a shower that will work and it was not the case. I was not happy.
Comment from Hotel Management
Mar 14, 2017 by Lemon Tree Hotel and Suites Management, Hotel Management
Thank you for your valuable feedback. We do sincerely apologize for the inconvenience that had transpired throughout your stay. We certainly assist guests on obtaining other mode of transportation. A cab request can be made and waiting times are normally 15-20 minutes. On some situations, wating times can extend beyond the prescribed waiting time depending on road traffic, and if a certain area have a high demand for transportation requests such as the convention center or any of the theme parks. We will be pleased to assist you if you require assistance on operating the shower. Our hotel staff would be pleased to assist you with anything that will make your visit more pleasurable.Again, we sincerely appreciate your business and your stay with us.