My 2nd Visit Was Even Better Than the First!
Posted Apr 12, 2017
I had previously stayed at Oakwood in February and could not wait to get back! I had made a request that I be provided with a room in the same building, if at all possible. When I received my paperwork the day prior to my arrival, I noted that I had been placed in a room in an entirely different building on the other side of the property. As such, I sent an e-mail directly to the hotel and was pleasantly surprised to received a telephone call right back. I spoke with Lei Filo who was absolutely a delight to deal with! Lei was not able to get me in the same building as my first visit, but a building just one over...I could not have been more pleased...the room was BEAUTIFUL...I cannot believe all you get for such a low cost...I cannot say enough good things about this property and especially about the AWESOME customer service provided by Lei and Reggie in the office...they are PHENOMENAL!!! The only negative thing I have to say at this point is that I attempted to book a room for June and was advised that everything is sold out at this point :0( I cannot say I am surprised, however, because I am certain that anyone who visits will feel exactly the way I do...I feel spoiled now and cannot imagine staying anywhere else!!!!