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Reviews of Quality Inn & Suites Anaheim Maingate

2.5 out of 5
Quality Inn & Suites Anaheim Maingate
Anaheim, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 318 out of 849 reviews" "
Rating 8 - Good. 294 out of 849 reviews" "
Rating 6 - Okay. 150 out of 849 reviews" "
Rating 4 - Poor. 54 out of 849 reviews" "
Rating 2 - Terrible. 33 out of 849 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mukesh Patel on Apr 23, 2024
Thank you for taking the time to fill out our survey.

10/10 Excellent

Vanna

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and there were no issues
Stayed 4 nights in Mar 2024
Response from Mukesh Patel on Apr 22, 2024
Thank you for taking the time to fill in our survey. We are glad you enjoyed your stay with us and look forward to seeing you again in the future.

10/10 Excellent

Elena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit congested
Stayed 2 nights in Apr 2024
Response from Mukesh Patel on Apr 22, 2024
Thank you for taking the time to fill in our survey. We value your feedback and will be sharing it with our staff. We are working on fixing our parking issues.

6/10 Okay

Sheetal

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy. Walls are paper thin. Parking spots are very narrow. Water would not drain in the tub.
Stayed 2 nights in Apr 2024
Response from Mukesh Patel on Apr 15, 2024
Thank you for taking the time to fill in our survey. We value your feedback and will be sharing it with our staff. We are sorry about the issue you had with your stay and hope you will give us another try in the future.

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff was so nice. Right down the street from Disneyland with easy access.
Stayed 4 nights in Apr 2024
Response from Mukesh Patel on Apr 15, 2024
Thank you for taking the time to fill out our survey. We're glad you had a pleasant stay with us and look forward to seeing you again in the future.

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was how I expected it staff is super nice area is clean.
Stayed 1 night in Apr 2024
Response from Mukesh Patel on Apr 12, 2024
Thank you for taking the time to fill in our survey. We are glad you enjoyed your stay with us and we look forward to seeing you again in the future.

4/10 Poor

Shun, Victoria

Disliked: Cleanliness, property conditions & facilities
Close to Disney room is not very clean
Stayed 7 nights in Mar 2024
Response from Mukesh Patel on Apr 11, 2024
Thank you for taking the time to fill our our survey. I apologize that the room was not clean. I will look into this.

10/10 Excellent

William

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was nice, parking wasn’t great, but doable. Other amenities were scarce but we worked it out.
Stayed 4 nights in Apr 2024
Response from Mukesh Patel on Apr 11, 2024
Thank you for taking the time to fill out our survey. I'm glad you enjoyed your stay with us. We hope to see you again in the future.

6/10 Okay

taylor

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The staff was super friendly on check in and check out. Joe was very welcoming when we first got there! Overall the room was ok, we found hair in one of our beds. The bathroom ceiling had gross spots around as well as the shower being a tad dirty. You could also hear everyone walking by your room as well as the rooms above you. We didn’t feel safe due to the area surrounding the hotel,
Stayed 1 night in Apr 2024
Response from Mukesh Patel on Apr 8, 2024
Thank you for taking the time to fill in our survey. We are sorry you had issues during your stay. This is not something that occurs at our property and we will look into it.

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff clean room ..
Stayed 2 nights in Mar 2024
Response from Mukesh Patel on Apr 1, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff. We look forward to seeing you again in the future.

6/10 Okay

Larisa

Stayed 3 nights in Feb 2024
Response from Mukesh Patel on Apr 1, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff.

10/10 Excellent

DCraig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay, clean, nice, comfortable room and friendly staff. Farther from Disneyland than we had hoped, for walking to park. It is close and easy to drive from.
Stayed 2 nights in Mar 2024
Response from Mukesh Patel on Mar 27, 2024
Thank you for taking the time to fill out our survey. Yes are a little further away from Disneyland but Lyft and Uber are also are very good cheap option.

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. Only complaint was that the pillows were small. I will continue staying at quality inn. I’ll just bring my own pillows next time.
Stayed 3 nights in Mar 2024
Response from Mukesh Patel on Mar 26, 2024
Thank you for taking the time to fill out our survey. Maybe we can get some better pillows for our hotel for the future.

8/10 Good

Ajin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so close to disneyland, shopping etc.. The staffs were so friendly and helpful. Overall it was good.
Stayed 3 nights in Mar 2024
Response from Mukesh Patel on Mar 26, 2024
Thank you for taking the time to fill out our survey. We are so proud of our staff, they are like family to us.

8/10 Good

Bambi

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel is vert clean and rooms seem a little larger than most in the area. However, parki g is terrible! They have just enough parking for their rooms and the spots are made for compact cars only. If you stay here plan to get a spot early in the day and bring a very small car.
Stayed 1 night in Mar 2024
Response from Gabby Aguilera on Mar 25, 2024
Thank you for taking the time to fill in our survey. We will be sharing your feedback with our staff. We are sorry you had some issues with the parking, we are working to correct that for future guests. We hope to see you again !

10/10 Excellent

Ruth

Stayed 1 night in Mar 2024
Response from Mukesh Patel on Apr 12, 2024
Thank you for taking the time to fill in our survey. We hope to see you again in the future.

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mukesh Patel on Mar 23, 2024
Thank you for taking the time to fill out our survey.

8/10 Good

Samantha

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
The property itself was pretty good; housekeeping maintained the room 5/6 out of the 7 days we were there. The water pressure in the shower was less than desirable but it got the job done. Staff was amazing. Breakfast was so so, it could have been better!
Stayed 7 nights in Mar 2024
Response from Mukesh Patel on Mar 11, 2024
Thank you for taking the time to fill out our survey. We will address the issue with the water pressure and see what we can do to fix it.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mukesh Patel on Mar 11, 2024
Thank you for taking the time to fill out our survey. We value your feedback.

8/10 Good

araceli

Traveled with family
Liked: Property conditions & facilities
is was a pleasant stay
Stayed 2 nights in Mar 2024
Response from Mukesh Patel on Mar 8, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff.

10/10 Excellent

Marissa Ann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed during spring break and it was great! Free parking and free breakfast was a huge plus! The Uber to Disney was the best way and it was only about 8 bucks to the park and back! Room service was nice as well.. overall I would recommend if you’re traveling with kiddos!!!!
Stayed 4 nights in Feb 2024
Response from Mukesh Patel on Mar 5, 2024
Thank you for taking the time to fill in our survey, We value your feedback and will be sharing it with our staff.

6/10 Okay

pam

Traveled with family and small children
Liked: Cleanliness
Stay wasn’t bad for what we needed. Not a great breakfast for sure. Keycards seemed to expire each day. But the NIGHT time front desk guy was great. Tried to check in early and that didn’t happen. Main gate Disney is pushing it for an advertisement.
Stayed 3 nights in Mar 2024
Response from Mukesh Patel on Mar 5, 2024
Thank you for taking the time to fill in our survey, We value your feedback and will be sharing it with our staff.

10/10 Excellent

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 1 night in Feb 2024
Response from Mukesh Patel on Feb 29, 2024
Thank you for taking the time to fill in our survey. We value your feedback and will be sharing it with our staff.

8/10 Good

Barry, Airdrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked this for the purpose we had for our family... to be close to Disneyland, have clean rooms and offer breakfast before we would go to Disneyland. The hotel is about a mile away from Disneyland, so about a 20 minute walk or you can take the local OC Bus, which has a stop a block away for $2/person (one way). If taking the OC Bus back to the hotel late in the evening, it runs only once an hour. The room we had (206) was spacious with 2 queen beds, a sofa, microwave and mini fridge. The washroom had an odd odor, but we kept the door shut so we didn't smell it much. Breakfast included two waffle makers, scrambled eggs and biscuits with gravy, as well as the usual cereal and bread for toast. Coffee, tea and juice is also available. It is a bit crowded in the main lobby with limmited seating, but there is an outdoor covered room right beside it to use (if it is not raining). We liked the breakfast, especially the waffles, but if you don't like eggs you have very limited protein options.Even small packs of peanut butter with the jams would help with this. Overall, our family would stay there again if we decide to visit Disneyland in the next few years.
Stayed 5 nights in Feb 2024
Response from Mukesh Patel on Feb 28, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff. Thank you for your suggestions on breakfast - we might just do that. We look forward to seeing you again in the future.

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio. Muy amables, buen estacionamiento y buen precio Muchas gracias
Stayed 5 nights in Feb 2024
Response from Mukesh Patel on Feb 21, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff. We look forward to seeing you again in the future.

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was amazing
Stayed 1 night in Feb 2024
Response from Mukesh Patel on Feb 12, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff. We look forward to seeing you again in the future.

10/10 Excellent

Alexxa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Feb 2024
Response from Mukesh Patel on Feb 7, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff. We look forward to seeing you again in the future.

10/10 Excellent

SVITLANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Mukesh Patel on Feb 7, 2024
Thank you for taking the time to fill out our survey. We look forward to seeing you again in the future.

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Mukesh Patel on Jan 30, 2024
Thank you for taking the time to fill in our survey. We value your feedback and will be sharing it with our staff. We look forward to seeing you again in the future

8/10 Good

Josue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mukesh Patel on Jan 30, 2024
Thank you for taking the time to fill in our survey. We value your feedback and will be sharing it with our staff. We look forward to seeing you again in the future

6/10 Okay

Kathryn Della

Stayed 3 nights in Jan 2024
Response from Mukesh Patel on Feb 5, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff.

8/10 Good

Michelle, Tampa

Traveled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2023
Response from Gabby Aguilera on Jan 14, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff.

10/10 Excellent

Josiah

Stayed 4 nights in Jan 2024
Response from Gabby Aguilera on Jan 14, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff.

10/10 Excellent

Linda

Stayed 1 night in Jan 2024
Response from Gabby Aguilera on Jan 14, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff.

10/10 Excellent

Daljinder

Stayed 4 nights in Jan 2024
Response from Mukesh Patel on Jan 30, 2024
Thank you for taking the time to fill in our survey. We value your feedback and will be sharing it with our staff. We look forward to seeing you again in the future

10/10 Excellent

José A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gabby Aguilera on Jan 14, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff.

10/10 Excellent

ARGENTINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Gabby Aguilera on Jan 14, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff.

10/10 Excellent

Ramiro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gabby Aguilera on Jan 14, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Gabby Aguilera on Jan 14, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff.

4/10 Poor

Ronald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
smelly and dirty
Dirty bathroom and bad odors in the room.
Stayed 3 nights in Dec 2023
Response from Gabby Aguilera on Jan 1, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff. We have addressed the issue. We hope to see you again in the near future.

8/10 Good

Heather

Traveled with family
Liked: Staff & service, property conditions & facilities
Overall Good Experience
Outside curb appeal was basic. Parking is tight, and at the end of the night, the parking lot was full besides check-in parking, so we had to park there, which wasn't an issue as we were in the first room next to the office. The room was nicely upgraded but had a few spots of something on the ceiling, like someone may have exploded a soda can or something on the roof. Pillows, unfortunately, were terrible, so bringing your own would be best. Being on the bottom floor, there was a lot of noise from the floors above us and fireworks/gunshots? multiple times throughout our night. It was close to Christmas, so hopefully, they were just fireworks being shot off nearby (past Disneyland's nightly event). The breakfast was okay, but they ran out a few times, which they did not refresh frequently, and no meat options were offered. The pool looked clean, but we did not use it as we were visiting to go to the amusement park.
Stayed 1 night in Dec 2023
Response from Gabby Aguilera on Jan 1, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff

6/10 Okay

Mayra

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Gabby Aguilera on Jan 14, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff.

10/10 Excellent

yustin

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Gabby Aguilera on Jan 1, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff

10/10 Excellent

Lucero

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Gabby Aguilera on Jan 1, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff

8/10 Good

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gabby Aguilera on Jan 1, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff

4/10 Poor

Mike

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The first room had water leaking from the ceiling that damaged the bathroom door, which kept the door from closing. It was apparent this has been happening for a while and had been ignored. We moved rooms. The second room had similar damage.
Stayed 5 nights in Dec 2023
Response from Gabby aguilera on Jan 1, 2024
Thank you for taking the time to fill in our survey. I apologize if we were not able to meet your expectations, we value your feedback and will be sharing it with our staff.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from GABBY AGUILERA on Jan 1, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff.

10/10 Excellent

elisa

Stayed 5 nights in Dec 2023
Response from Gabby Aguilera on Jan 1, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff. We hope to see you again in the near future.

10/10 Excellent

yvonne

Stayed 3 nights in Nov 2023
Response from Gabby Aguilera on Jan 1, 2024
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean
Stayed 2 nights in Dec 2023
Response from Mukesh Patel on Dec 7, 2023
Thank you for taking the time to fill out our survey. We value your feedback and will be sharing it with our staff.