Ratings based on 915 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
68% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Hunington Beach, CA

Interior of hotel was pretty worn and outdated

Posted Sep 1, 2016
My wife and I stayed at this hotel for a wedding. We were disappointed with our decision.
Comment from Hotel Management
Sep 1, 2016 by Sonya, Hotel Management
I apologize if you were disappointed with your stay at our hotel. At our hotel we wish every guest to have a positive experience during their stay. Hope you will give us another chance to provide you with superior service
3 out of 5
by A verified traveler

Convenient location

Posted Aug 30, 2016
I booked this reservations. Through Expedia a month ago. Hotel never confirmed our booking with Expedia. So when we arrived they didn't have our reservation. Expedia said we didn't need to confirm with the hotel. The hotel made us call Expedia to clear it up even though it was their mess up. The girl didn't seem to care at all. Thankfully they still had a room available or our weekend would have been ruined. The hotel is a bit run down and the air conditioning didn't cool the back part of the room where the beds were.
Comment from Hotel Management
Sep 1, 2016 by Sonya, Hotel Management
Thank you for reviewing our hotel. I apologize for the issue of your reservation. I will check with our tech support to find out about why your reservation made on Expedia did not come through to our hotel. Hope you had a great weekend in Huntington Beach
3 out of 5
by A verified traveler from Vorort von München

Akzeptables Hotel

Posted Aug 30, 2016
Hotel schon etwas älter, jedoch alles sauber und teilweise renoviert, zum Beispiel neuer Teppich auf alten verlegt. Frühstücksraum ziemlich klein. Für die Durchreise jedoch völlig in Ordnung.
Comment from Hotel Management
Sep 1, 2016 by SonyaP, Hotel Management
We appreciate you reviewing our hotel and are glad you enjoyed your visit to our city.
5 out of 5
by A verified traveler

Posted Aug 28, 2016
Stayed for 4 days. Comfortable rooms. Definitely would stay again.
Comment from Hotel Management
Aug 29, 2016 by Sonya P, Hotel Management
Thank you for reviewing our hotel and staying with us. We look forward to seeing you again
3 out of 5
by A verified traveler

Nice hotel but.....

Posted Aug 3, 2016
Close to the Huntington Beach pier and vans duct tape invitational. Very quiet. Good parking. Very good accomadation and pricing.
1 out of 5
by A verified traveler

Not so Quality

Posted Jul 29, 2016
The room was dirty. The sheets were dirty. Our stay wasn't quality at all. The one thing you expect at a hotel is cleanliness and that was the last thing we experienced at this hotel. We actually ended up checking out early and going to another hotel 5 minutes away. The difference was amazing. If they spent more time and energy on making sure the rooms are clean and up to standard as they do collecting extra unnessary deposits then it might work out for the next guest. My boyfriend and I are so dissapointed. We still can't believe how uncomfortable our stay was.
Comment from Hotel Management
Aug 1, 2016 by Sonya, Hotel Management
I would like to apologize for your disappointment with your stay at our hotel. Our hotel staff has been trained to provide a clean room. I will share your feedback with the housekeeping staff to make sure there are no cleanliness issues. Once again, please accept my apologies.
3 out of 5
by A verified traveler

Nice place close to the sports complex

Posted Jul 27, 2016
Good stay, huge room, and nice and friendly staff
Comment from Hotel Management
Jul 28, 2016 by Sonya P, Hotel Management
Thank you for your feedback, we are glad that you enjoyed your stay at our hotel. Hope to see you on your future visits to Huntington Beach.
1 out of 5
by A verified traveler from Arizona

Very disappointing experience

Posted Jul 22, 2016
Pros: Nice hot tub
Cons: Cleanliness of the rooms, efficiency and competence of staff, quality and timely service of breakfast, and fair compensation for unpleasant issues.
Location: Location was OK for the price, 10 minutes from beach and Disney, an hour from Universal Studios.
My family had 4 rooms at this hotel with many small issues and on really scary one. The scary issue was that in my sister's family's room, they found a hypodermic needle under the mattress. Other small issues included very dirty coffee pot, dirty ice bucket, no coffee pot in one of the rooms and it was never replaced, sink stopper got stuck, lumpy floors, cheap carpet squares, to name a few. Although we arrived after check in time, around 3:30, we had to wait 40 minutes for our room because cleaning staff was running way behind. The staff was nice enough, although didn't always seem to know what they were doing. When we complained about all the issues, we did receive a very small discount for our troubles. For a missing or dirty coffee pot, it was fair, but for finding a drug syringe, it should have been a whole lot more. Very disappointed in the compensation. I will never, never, never stay here again, and will think twice about any Quality Inn.
Comment from Hotel Management
Jul 25, 2016 by SonyaP, Hotel Management
I would like to apologize for your disappointment in the room. Cleanliness of our guests rooms is what we strife to achieve. I have shared your feedback with the housekeeping staff to make sure that there is no issues with cleanliness throughout the hotel. We appreciate your feedback as this will help us in providing excellent service to our guests.
2 out of 5
by Tamy from Yuma

So so....

Posted Jun 27, 2016 on Hotels
Hotel was in a great location... However, the bathroom was not as described. There wasn't a real bathtub, the bathroom door was not fully painted, the door jam out of the room was in very poor shape, in need of serious repair! Room was large, but beds uncomfortable.
4 out of 5
by James from Chandler, AZ

Great stay overall

Posted Jun 27, 2016 on Hotels
Would definitely stay here again. We were at the beach and theme parks most of the time and used the hotel to crash/rest up; mostly there in the evenings. The hotel itself is a little run down and could use some sprucing up. However, it was very clean with comfy beds and very friendly/helpful staff. I did not find the prior comments about breakfast to be true. My boys and I made waffles every day (5 days) and always got the food we wanted with good variety. Overall a great stay and good value for the money.
Comment from Hotel Management
Jun 30, 2016 by Sonya, Hotel Management
Thank you for reviewing our hotel. We appreciate your comments. We are glad that you enjoyed our hotel and our city