Not too sure if it was because of reconstruction or what, but taking a shower was an art. Water handle was broken. Temperature was either too cold or too hot.
Comment from Hotel Management
Apr 17, 2017 by Aisa Keeler, Hotel Management
Thank you so much for choosing to stay with our Radisson Newport Beach Hotel.
Additionally, thank you for taking the time to communicate your experiences during your recent stay.
On behalf of our Hotel and Service Team, I apologize for falling short in our experience delivery which included the hot and cold water issue in the bathroom in the room that you were checked in.
I have forwarded your concerns to our Management Team, as it remains our commitment to ensure consistent quality service and product delivery to each our guest.
We take customer feedback very seriously, and the concerns that you reported will be followed-up on to ensure they are favorably addressed for future guests.
Asst. Front Office Manager