Ratings based on 1,760 Verified Reviews

4.4 out of 5
94% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2017
Great experience great food great room.. The staff was wonderful nice neat grounds.. The pool was clean and the pool area
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Great Location

Posted Jul 14, 2017
This hotel had everything we needed. Walking distance to Disneyland, full kitchen, comfortable, clean rooms, easy access to highways. My only concern was with the pool, although it wasn't a big deal. The pool remains open 24 hours which means they must add a lot of chemicals all day to clean it. The chemicals were noticeable. I would much rather see them close the pool each night to clean it properly, rather than adding high levels of chemicals throughout the day.
Comment from Hotel Management
Jul 14, 2017 by Alexa Martinez, Hotel Management
Dear Mark, Thank you for sharing your experience at the Residence Inn Maingate. I am happy to learn that our property had everything you needed.I apologize that the pool was not to your liking, I assure you that our engineering department is properly using correct amount of cleaning chemicals. Nonetheless I thank you for your concerns and hope to have the opportunity to have you back in our property soon. Kind regards, Alexa Martinez | Sales Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler

Disneyland Vacation

Posted Jul 12, 2017
A little missed communication about the shuttle that stops at the hotel for destination Disneyland. Otherwise great stay!
Comment from Hotel Management
Jul 12, 2017 by Alexa Martinez | Sales Coordinator, Hotel Management
Dear Guest, Thank you for taking the time to review your stay that Residence Inn Maingate. I apologize for any miscommunication there was with the City shuttle. I am happy to know that your stay was great, we look forward to welcome you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Great Location

Posted Jul 7, 2017
Can't say enough about the staff!!! Everyone was friendly and welcoming. Location is within walking distance to Disney. FREE PARKING! It may not be as new as some of the other hotels but the room was updated enough and having a kitchen during a week long vacation is wonderful!
Comment from Hotel Management
Jul 7, 2017 by Alexa Martinez, Hotel Management
Dear Adriane, Thank you for a great review! I am delighted to hear that our staff was friendly and welcoming. As you mentioned our fully equipped kitchens are very helpful to our guests as well as our proximity to the park. Thank you again for your feedback, I hope we can welcome you back soon. Best regards, Alexa Martinez | Sales Coordinator
3 out of 5
Recommended
for Everyone
by A verified traveler from w

not the same

Posted Jul 5, 2017
The pool chemicals are off. The steps are slimy. The bathrooms have little privacy! i.e. I saw more than I wanted. The breakfast is mostly heavy and fatty. Or soy additives. My choices were hard. Oiled eggs and oatmeal.
Comment from Hotel Management
Jul 6, 2017 by Alexa Martinez, Hotel Management
Dear Guest, Thank you for taking the time to review your stay at the Residence Inn Maingate. I would like to apologize for the inconveniences that you encountered during your stay. I have shared your feedback with the appropriate teams to ensure we are giving our highest services to our guests. once again I thank you for your feedback and hope to have the opportunity to better your stay when you get back to the Anaheim area. Warm regards, Alexa Martinez | Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Disney.

Posted Jul 4, 2017
Nice Hotel close to Disney. Frequent Shuttle service from the hotel to Disney. Good breakfast.
Comment from Hotel Management
Jul 6, 2017 by Alexa Martinez, Hotel Management
Hello, Thank you for taking the time to review our property. I am happy to hear that you enjoyed our complimentary breakfast and the city shuttle. Warm regards, Alexa MArtinez | Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson

Posted Jun 24, 2017
Got the bilevel loft for our family of 5. Very comfortable and roomy. 2 full bathrooms. Nice kitchen with dishes and utensils supplied. Good buffet breakfast daily included. Would definitely pick this hotel for a family trip!! Bus stops on hotel property every 20 min to and from Disney.
Comment from Hotel Management
Jul 6, 2017 by Alexa Martinez, Hotel Management
Dear Kim, Thank you for taking the time to review your stay at the Residence Inn Maingate. I am happy to hear that you enjoyed our spacious bi-level loft and our complimentary hot breakfast buffet. Our property set up allows big families to fit comfortably in the suites and I am thrilled to hear that it worked our for your family. I look forward to welcoming back to our property. Best regards, Alexa Martinez | Sales Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary Canada

Great hotel. Close walk to Disneyland.

Posted Jun 4, 2017
We stayed in penthouse room which was perfect for our family of four. Both teenagers had there own beds and adults had own space. Breakfast was good. We stayed in building 1 which was a bit noisy due to proximity to street and fire station. Would stay here again as long as we could stay in a different building.
Comment from Hotel Management
Jun 6, 2017 by TaKeyah, Hotel Management
Dear Valued Guest, Thank you for staying with us! We are glad to know you enjoyed your Penthouse suite and we're glad it was able to fit everyone comfortably. We are very happy to know you enjoyed the complimentary hot breakfast buffet! We appreciate your feedback and we'll be glad to place you in a different building upon your request. Thank you again for staying with us and we'll be happy to serve you again in the future. Kind Regards, Ta'Keyah | Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveler from N

Posted May 28, 2017
Great location, wonderful breakfast and very welcoming staff!!
Comment from Hotel Management
Jun 1, 2017 by TaKeyah, Hotel Management
Thank you for staying with us! We are happy to know you enjoyed your stay along with the complimentary hot breakfast buffet. We appreciate your feedback and hope your travels bring you back to Anaheim.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orangevale, CA

Like little apartment

Posted May 26, 2017
Took my 6 year old & Husband to Disneyland & stayed here for 3 quick days. Big Bathroom separate from main room, Very useful full kitchen with all ammenities of full fridge, micro, flatware & stovetop. Its right across from Cheesecake Factory where we ordered food from after Disney closed for night. 😊 Shuttle is cheap & easy... Breakfast was free, easy & had variety. Its not a glamorous hotel but its clean & just what we needed so thank you!
Comment from Hotel Management
Jun 1, 2017 by TaKeyah, Hotel Management
Dear Angela, Thank you for staying with us! We are thrilled to know that you and your family enjoyed our hotel and the location to Disneyland and the Anaheim Gardenwalk! We are also glad to know that you enjoyed the complimentary hot breakfast buffet! Thank you again for staying with us and we hope your travels bring you back to the Anaheim Resort area. Kind Regards, Ta'Keyah | Guest Services