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Whole family enjoyed the stay, we definitely will be returning! Only negative is we were given a suite next to the highway a bit noisy. Other than that everything was great.
Jose
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 27, 2024
Jose, it's wonderful to learn that your family thoroughly enjoyed their time at Sonesta ES Suites Huntington Beach Fountain Valley. We're honored you chose us for your stay and are excited to welcome you back in the future. We regret any inconvenience you experienced due to noise and will certainly aim to offer a more peaceful suite during your next visit. We're glad to hear everything else met your expectations and appreciate your feedback.
The property just right off the highway so it's really convenient! We got the two bedrooms and although the website didn't state that, each bedroom has its own bathroom. That was a wonderful surprise, breakfast has a variety of hot and cold items. Our two kids love the pancake machine! Will definitely stay again when we're back to LA. Thank you!
thuy
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Thuy, it's so heartening to read about your experience at Sonesta ES Suites Huntington Beach Fountain Valley. We are pleased you found our location convenient and enjoyed the unexpected layout of our two-bedroom suite. It's also great to hear that your kids loved the pancake machine and that our breakfast offered a good mix of hot and cold options. We thoroughly await your next visit when you return to LA. Thank you for your lovely feedback!
Bruce, thank you for your perfect rating of Sonesta ES Suites Huntington Beach Fountain Valley on Expedia. We're thrilled you had an excellent experience with us and look forward to your next visit.
The front desk (Brittney, Robert, Rodrigo) and maintenance staff were wonderful. The manager and accounting staff were not helpful at all when I had a problem with my rental terms.
The property and the rooms were nice.
Kimberly
Stayed 7 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Kimberly, it's great to hear that you found our colleagues at the front desk and maintenance department to be wonderful at the Sonesta ES Suites Huntington Beach Fountain Valley. We're glad you appreciated the property and rooms. Concerning the issue with your rental terms, we understand that it can be frustrating. We want to assure you that we have a continuous focus on improving all aspects of our service. We're looking forward to welcoming you back.
Clean big room located in a very convenient location. Friendly staff, nice breakfast included.
Mariel
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Mariel, it's wonderful to learn that you enjoyed your stay at the Sonesta ES Suites Huntington Beach Fountain Valley. We're pleased our spacious rooms, prime location, warm team members, and complimentary breakfast met your expectations. Thank you for choosing us and we look forward to serving you again on your next visit.
Chau, thank you so much for your rating of Sonesta ES Suites Huntington Beach Fountain Valley! We're thrilled that your stay with us met your expectations. We strive to provide an enjoyable and comfortable experience for all our valued guests and it sounds like we delivered. We look forward to having you back for another fantastic stay in the future.
Thank you for your feed back we hope to see you soon!
6/10 Okay
Dexster
Feb 26, 2024
Liked: Cleanliness, staff & service
Friendly staff. Easy check in. A lot of amenities within the facility. The rooms are dark and dingy; definitely needs to update. Television is a little small.
The outside of the property was very nice, enjoyed the fire pit, and basketball court very much. It was nice to have laundry available.
The rest was just very average. Nothing blew me away, it’s pretty loud from the highway being right there but, that wouldn’t prevent me from staying there.
The wifi, however is terrible.
Felt like a small apartment with the kitchenette, large widows, work desk and sofa. Close to major freeways and lots of restaurants. My cat liked it too!
The facility is right off the freeway. Really noisy. As soon as we walked into the room, it smelled like dog urine. We had to go buy Clorox wipes and Febreze. Do not stay there if you plan to visit Disney. Off the way. Very old school looking not modern.
One of the bedrooms still had a spray bottle with cleaning products on the floor. That same bedrooms linen smelled kinda horrible like maybe wet dog washed in a dirty washer a few times? Used hair ties on the floor and kitchen sink smelling like old food. I feel kinda gross after staying here and the price was outrageous for the stay
Before checking out at 11 am
I went out for breakfast with my girlfriend when we came back at 10 am to pack our things the room was cleaned out and our stuff was thrown out. Very disappointed
The facility looks a bit old and outdated but otherwise, its great and we enjoyed our stay here. The suite feels very homey so relaxing wasnt hard to do. The beds are comfy. This a great location too: easy access to a lot of things. Will definitely stay here again!
joy
Stayed 3 nights in Feb 2024
Response from Hotel Management on Feb 14, 2024
Thank you so much we hope to welcome you back very soon!
Thank you so much we hope to welcome you back very soon!
10/10 Excellent
Kim
Feb 9, 2024
Kim
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 26, 2024
Kim, it's wonderful to see a perfect score attached to your stay at Sonesta ES Suites Huntington Beach Fountain Valley. We appreciate you taking the time to rate us, and trust that your experience was fulfilling. We hope to provide the same level of satisfaction on your next visit.
The staff was great.
The property has everything that you need it’s like a studio apartment.
It also has a pool but we didn’t use it.
I would definitely stay again.
Yanira
Stayed 2 nights in Nov 2023
Response from Hotel Management on Nov 20, 2023
Thank you so much for staying with us! We will share with the staff!
This was my first time staying at this brand of hotel. It was a great set up for what I needed - plenty of room with a bed and a couch, kitchen with a full sized refrigerator and a table, plenty of parking, laundry on property , breakfast and COFFEE! The staff were all extremely kind as I was going through some tough times and really appreciated the genuine high level of hospitality.