Sports facility

Reviews of Sonesta ES Suites Huntington Beach Fountain Valley

3 out of 5
Sonesta ES Suites Huntington Beach Fountain Valley
9930 Slater Ave, Fountain Valley, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 443 out of 879 reviews" "
Rating 8 - Good. 249 out of 879 reviews" "
Rating 6 - Okay. 93 out of 879 reviews" "
Rating 4 - Poor. 54 out of 879 reviews" "
Rating 2 - Terrible. 40 out of 879 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Whole family enjoyed the stay, we definitely will be returning! Only negative is we were given a suite next to the highway a bit noisy. Other than that everything was great.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 27, 2024
Jose, it's wonderful to learn that your family thoroughly enjoyed their time at Sonesta ES Suites Huntington Beach Fountain Valley. We're honored you chose us for your stay and are excited to welcome you back in the future. We regret any inconvenience you experienced due to noise and will certainly aim to offer a more peaceful suite during your next visit. We're glad to hear everything else met your expectations and appreciate your feedback.

8/10 Good

thuy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property just right off the highway so it's really convenient! We got the two bedrooms and although the website didn't state that, each bedroom has its own bathroom. That was a wonderful surprise, breakfast has a variety of hot and cold items. Our two kids love the pancake machine! Will definitely stay again when we're back to LA. Thank you!
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Thuy, it's so heartening to read about your experience at Sonesta ES Suites Huntington Beach Fountain Valley. We are pleased you found our location convenient and enjoyed the unexpected layout of our two-bedroom suite. It's also great to hear that your kids loved the pancake machine and that our breakfast offered a good mix of hot and cold options. We thoroughly await your next visit when you return to LA. Thank you for your lovely feedback!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 26, 2024
Bruce, thank you for your perfect rating of Sonesta ES Suites Huntington Beach Fountain Valley on Expedia. We're thrilled you had an excellent experience with us and look forward to your next visit.

8/10 Good

Kimberly

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The front desk (Brittney, Robert, Rodrigo) and maintenance staff were wonderful. The manager and accounting staff were not helpful at all when I had a problem with my rental terms. The property and the rooms were nice.
Stayed 7 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Kimberly, it's great to hear that you found our colleagues at the front desk and maintenance department to be wonderful at the Sonesta ES Suites Huntington Beach Fountain Valley. We're glad you appreciated the property and rooms. Concerning the issue with your rental terms, we understand that it can be frustrating. We want to assure you that we have a continuous focus on improving all aspects of our service. We're looking forward to welcoming you back.

10/10 Excellent

Mariel, Little Elm

Traveled with partner
Liked: Amenities, property conditions & facilities
Clean big room located in a very convenient location. Friendly staff, nice breakfast included.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Mariel, it's wonderful to learn that you enjoyed your stay at the Sonesta ES Suites Huntington Beach Fountain Valley. We're pleased our spacious rooms, prime location, warm team members, and complimentary breakfast met your expectations. Thank you for choosing us and we look forward to serving you again on your next visit.

10/10 Excellent

Chau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Chau, thank you so much for your rating of Sonesta ES Suites Huntington Beach Fountain Valley! We're thrilled that your stay with us met your expectations. We strive to provide an enjoyable and comfortable experience for all our valued guests and it sounds like we delivered. We look forward to having you back for another fantastic stay in the future.

2/10 Terrible

aziz

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There is no elevators
Stayed 6 nights in Feb 2024

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, breakfast was good, room was quiet even though windows faced the highway, excellent beds. Great location and room for a family.
Stayed 2 nights in Feb 2024
Response from Hotel Management on Mar 8, 2024
Thank you for your feed back we hope to see you soon!

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 1 night in Feb 2024
Response from Hotel Management on Mar 8, 2024
Thank you for your feed back we hope to see you soon!

6/10 Okay

Dexster

Liked: Cleanliness, staff & service
Friendly staff. Easy check in. A lot of amenities within the facility. The rooms are dark and dingy; definitely needs to update. Television is a little small.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kurt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the full sized kitchen.
Stayed 2 nights in Feb 2024
Response from Hotel Management on Mar 8, 2024
Thank you for your feed back we hope to see you soon!

6/10 Okay

Shane

Traveled with family
Disliked: Staff & service, property conditions & facilities
The outside of the property was very nice, enjoyed the fire pit, and basketball court very much. It was nice to have laundry available. The rest was just very average. Nothing blew me away, it’s pretty loud from the highway being right there but, that wouldn’t prevent me from staying there. The wifi, however is terrible.
Stayed 10 nights in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a small apartment with the kitchenette, large widows, work desk and sofa. Close to major freeways and lots of restaurants. My cat liked it too!
Stayed 18 nights in Feb 2024

2/10 Terrible

Joanna, Rosamond

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is right off the freeway. Really noisy. As soon as we walked into the room, it smelled like dog urine. We had to go buy Clorox wipes and Febreze. Do not stay there if you plan to visit Disney. Off the way. Very old school looking not modern.
Stayed 3 nights in Feb 2024

4/10 Poor

Allison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
One of the bedrooms still had a spray bottle with cleaning products on the floor. That same bedrooms linen smelled kinda horrible like maybe wet dog washed in a dirty washer a few times? Used hair ties on the floor and kitchen sink smelling like old food. I feel kinda gross after staying here and the price was outrageous for the stay
Stayed 3 nights in Feb 2024

6/10 Okay

Vanessa

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Before checking out at 11 am I went out for breakfast with my girlfriend when we came back at 10 am to pack our things the room was cleaned out and our stuff was thrown out. Very disappointed
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet, quick drive to Disneyland.
Stayed 3 nights in Dec 2023

10/10 Excellent

joy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility looks a bit old and outdated but otherwise, its great and we enjoyed our stay here. The suite feels very homey so relaxing wasnt hard to do. The beds are comfy. This a great location too: easy access to a lot of things. Will definitely stay here again!
Stayed 3 nights in Feb 2024
Response from Hotel Management on Feb 14, 2024
Thank you so much we hope to welcome you back very soon!

10/10 Excellent

Elijah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant
Stayed 3 nights in Feb 2024
Response from Hotel Management on Feb 14, 2024
Thank you so much we hope to welcome you back very soon!

10/10 Excellent

Kim

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 26, 2024
Kim, it's wonderful to see a perfect score attached to your stay at Sonesta ES Suites Huntington Beach Fountain Valley. We appreciate you taking the time to rate us, and trust that your experience was fulfilling. We hope to provide the same level of satisfaction on your next visit.

10/10 Excellent

Jeannie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Comfortable with bed, size of room, clean
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 14, 2024
Thank you so much we hope to welcome you back very soon!

10/10 Excellent

Olivia, Bakersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Great space with a good price and nice property conveniently located near the 405.
Stayed 2 nights in Jan 2024
Response from Hotel Management on Feb 14, 2024
Thank you so much we hope to welcome you back very soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 31, 2024
Thank you for your feed back hope to see you soon!

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and serene despite being located adjacent to the highway. I would stay here again.
Stayed 2 nights in Jan 2024
Response from Hotel Management on Jan 31, 2024
Thank you for your feed back hope to see you soon!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hotel Management on Jan 15, 2024
Thank you for your feed back we hope to see you soon!

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent placer tl stat, staff was very helpful and kind, definetely will come back.
Stayed 6 nights in Dec 2023
Response from Hotel Management on Jan 15, 2024
Thank you for your feed back we hope to see you soon!

10/10 Excellent

Catherine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Additional parking cost is too high!
Stayed 4 nights in Dec 2023
Response from Hotel Management on Jan 31, 2024
Thank you for your feed back hope to see you soon!

4/10 Poor

Deepak

Stayed 3 nights in Dec 2023
Response from Hotel Management on Jan 15, 2024
Thank you for your feed back

8/10 Good

Mardi

Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 3, 2024
Thank you for your feed back we hope to see you soon!

10/10 Excellent

Sonny

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Great buffet as it's quick and fast. Great for families and dogs. I would recommend
Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 28, 2023
Thank you for your feed back we hope to welcome you back!

10/10 Excellent

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding!!!
Stayed 3 nights in Dec 2023
Response from Hotel Management on Dec 28, 2023
Thank you for your feed back we hope to welcome you back!

8/10 Good

Magdalena

Stayed 3 nights in Dec 2023
Response from Hotel Management on Dec 28, 2023
Thank you for your feed back we hope to welcome you back!

4/10 Poor

RUSSELL

Stayed 2 nights in Dec 2023
Response from Hotel Management on Dec 28, 2023
Thank you for your feed back.

2/10 Terrible

Sarah

Stayed 2 nights in Dec 2023
Response from Hotel Management on Dec 28, 2023
Thank you for your feed back

8/10 Good

JEROME

Liked: Cleanliness, staff & service, property conditions & facilities
Good property.
Response from Hotel Management on Feb 14, 2024
Thank you so much we hope to welcome you back very soon!

10/10 Excellent

Abraham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Management on Dec 28, 2023
Thank you for your feed back we hope to welcome you back!

2/10 Terrible

Laura

Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 28, 2023
Thank you for your feed back.

10/10 Excellent

Todd, Bakersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 28, 2023
Thank you for your feed back we hope to welcome you back!

10/10 Excellent

Lupe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 2 nights in Oct 2023
Response from Hotel Management on Dec 28, 2023
Thank you for your feed back we hope to welcome you back!

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Nov 2023
Response from Hotel Management on Dec 28, 2023
Thank you for your feed back we hope to welcome you back!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here, the rooms are clean and area is quiet.
Stayed 1 night in Nov 2023
Response from Hotel Management on Dec 28, 2023
Thank you for your feed back we hope to welcome you back!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Management on Dec 28, 2023
Thank you for your feed back we hope to welcome you back!

10/10 Excellent

Yanira, Lake View Terrace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The property has everything that you need it’s like a studio apartment. It also has a pool but we didn’t use it. I would definitely stay again.
Stayed 2 nights in Nov 2023
Response from Hotel Management on Nov 20, 2023
Thank you so much for staying with us! We will share with the staff!

10/10 Excellent

LIEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff is friendly and helpful.
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 20, 2023
Thank you for staying with us! Have a wonderful holiday!

10/10 Excellent

Johnny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 20, 2023
Thank you for staying with us!

6/10 Okay

Tawana

Liked: Property conditions & facilities
Nothing unique about it...It's ur average hotel.
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 20, 2023
Thank you for staying with us! Im sorry we didnt meet your expectations. We hope to see you again.

10/10 Excellent

Vo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Chỗ rất phù hợp cho gia đình nhiều người. Dễ dàng di chuyển. Trang thiết bị hơi cũ nhưng ổn.
Stayed 4 nights in Nov 2023
Response from Hotel Management on Nov 20, 2023
Thank you for staying with us!

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying at this brand of hotel. It was a great set up for what I needed - plenty of room with a bed and a couch, kitchen with a full sized refrigerator and a table, plenty of parking, laundry on property , breakfast and COFFEE! The staff were all extremely kind as I was going through some tough times and really appreciated the genuine high level of hospitality.
Stayed 3 nights in Aug 2023
Response from Hotel Management on Nov 20, 2023
Thank you for staying with us!

10/10 Excellent

Simon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location nice hotel tanks for hospitality
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 7, 2023
Thank you so much for the review! We look forward to seeing you soon