10 minute walk to Disneyland
Posted Nov 22, 2016
We stayed at this property 5 years ago and had a great experience. The distance to Disneyland for the price of the room was great. Only about a 15 minute walk to Disneyland. The downside on this past trip was the fact that there was a roach found crawling in the room on the first night (showed a picture to the manager and he thought it was a fly), the bathroom shower mat was full of mold on the back (showed this to the manager as well and he claimed to not have been previously informed of that) and the promise of breakfast was comical at the least. The "breakfast" was EITHER a sample size pack of fruit snacks OR a sample size Fiber One bar and two loaves of bread next to their personal family toaster. There was also a coffee pot next to a sign that said "One item per person". I told the manager that this is NOT a breakfast; snacks yes, but breakfast, NOT. That was false advertisement as someone may chose to stay there with a family mainly due to the promise of a free breakfast. Even if there were muffins and donuts, that could have qualified as breakfast. The staff themselves were very nice and polite and never at one time gave an attitude. My hope is that they resolve the issues I made aware to them for the next guests.
Comment from Hotel Management
Nov 29, 2016 by Rob, Hotel Management
Thank you for your honest review we have looked into it and moving forward to better our guest. As for the breakfast it is a "Continental breakfast" we apologize for the miscommunication.