Ratings based on 308 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Very nice hotel on the beach.

Posted Aug 23, 2015
Pros: Location and rooms.
Cons: Check in time of 4:00PM was too late with a check out of noon. Earlier check in would be an improvement.
Breakfast were outstanding. Service was also very caring and attentive. Dinner salad was not very good. Soup was very good. At Breakfast/Lunch they constantly asked us about the meal. At dinner they did not and there was something that was not very good. The salad. Never asked even though we did not finish.
5 out of 5
Recommended
for Couples
by A verified traveler from ORANGE CA

Posted Aug 18, 2015
Pros: OCEAN VIEW AND SOUND OF WAVES CRASHING ON THE BEACH
Cons: MORE ROOM IN OUTSIDE PATIO
Location: TROLLEY SERVICE TO TAKE US TO DOWNTOWN RESTAURANTS AND SHOPPING
ENJOYABLE STAY. GREAT STAFF, EXCELLENT STAFF AND ACCOMMODATIONS. GOOD FOOD IN RESTAURANT AND PLEASANT ENVIRONTRLLEY SERVIOMENT.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best view in SoCal!

Posted Aug 17, 2015
Absolutely delighted I chose this hotel for my stay in Laguna Beach. Just have nothing to say but " book Surf and Sand! You wont regret it!"
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2015
From the moment I walked in, the scenery, ambiance and staff were all absolutely perfect. They upgraded my room without me requesting it just because it was available. I had an incredible view, exquisite surroundings and unparalleled service during the entire stay. The only change I would have liked for comfort is having central air conditioning in my hotel room. The ceiling fan and sea breeze made it comfortable enough but central air would have made it perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler from laguna beach

Gorgeous ocean view

Posted Aug 14, 2015
This place was amazing. Staff very friendly and accomodating. From the valet parking attendant to the guy that sets up your umbrella and lounge chair at the beach. Really clean room ,except for something I found in the tub. Fast and easy check in and check out. Loved this place. This will be my new summer spot.
1 out of 5
by A verified traveler

Hotter than hell in room!

Posted Aug 13, 2015
Expedia didn't disclose that the rooms are without air conditioning! For these prices, I expect air-conditioning whether or not my room is on the ocean. Could not sleep a wink in the room because the one ceiling fan was in adequate to cool off the room. Opening the sliding door wasn't possible because the sound of the waves slamming the beach was too noisy. I spent most of the night sleeping in a chair on the hotel front patio by the lobby. The bathrooms are very small for the prices of the rooms. Everything about the furnishings and interiors is 1980's chic.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Loved it

Posted Aug 9, 2015
Booked this hotel in conjunction with a 30 year anniversary sailing trip...just a great place, room right on the water, great room great food and service...
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Beautiful hotel, right on the sand!!!

Posted Jul 31, 2015
This is at the top of our list for a return visit. The hotel takes care of any accommodations you may need for a vacation at the beach. Even the beach toys and games in the gift shop are affordable. The restaurant Splashes located in the hotel is delicious and brought my children blankets when they got chilly at our late dinner. Other restaurants and shopping are all within walking distance from the hotel. We will definitely be heading back here for our next beach vacation. So worth the price of the room. Who doesn't love falling asleep listening to the sound of waves crashing on the beach? If not, ear plugs are provided in the room next to your bed. Turn down service with chocolates is also a nice perk!
1 out of 5
by A verified traveler from san diego, ca

Lack of AC

Posted Jul 28, 2015
Pros: nice staff
Cons: get AC
Nice old hotel on beach but no air conditioning...we could not sleep well and paid more than $500;/night.. I was shocked for a hotel in Southern California...this needs to be highlighted in reservation description
1 out of 5
by A verified traveler from Lubbock, TX

old hotel, nothing worth to try!

Posted Jul 28, 2015
-check in was at 4, our rooms was not ready till 7:30! they promised late check out, but they made me leave the room earlier than they promised! they said it was misunderstanding! -No AC in the hotel at all! -great location, but very old building I would rather pay more and stay somewhere better!