Nice, cozy, friendly place to stay
Posted Nov 12, 2016 on Hotels
The first night we stayed, we got put right next to Highway 101, and the noise was unnerving. Not too big of a deal, as we didn't plan to stay another night, due to travel plans. A few days later we returned, and management already had a note in their computer about our noise complaint and apologized personally and placed us in a much-quieter room with partial ocean views. Thanks to management for being sensitive to customers. That's so rare, and the personalized touch was greatly appreciated. We will return to stay here.
Comment from Hotel Management
Nov 14, 2016 by General Manager, Hotel Management
We appreciate and value you taking the time to give us your feedback. Thank you for giving us another opportunity to host you. We're sooo happy you enjoyed your second stay with us and look forward to your next visit :)