Overall, a very nice stay!
Posted Feb 9, 2017
We stayed 6 nights in a two bedroom suite that had a full kitchen. The room was clean and comfortable. The beds and pillows were very nice! The breakfast room is somewhat small but it was fine on weekdays. They had waffles, eggs, sausage, muffins, cereal, etc. It was a good start to the day. The pool was not heated the first time we stopped by (water was freezing!) but was a comfortable temperature a couple days later. Overall, it was a very nice stay and we would go again, but I do have some minor issues that could be improved. We are a family of 6 (four children), which they knew - yet we were never given enough towels/washcloths to accommodate our family. We had to go ask every day for more towels. They also knew we would be using the pull out sofa bed, but when we checked in at 11pm, I had to hunt for linens to make the bed. I found sheets in the master bedroom closet but only one extra pillow and no blanket or comforter. I called to ask for these and was told to go down to the office. That was not what I wanted to hear when I was trying to get all the kids changed and into bed and everything put away that late at night. I did go downstairs to get what we needed, but the cleaning staff kept taking the comforter and sheets out of the room! Every day, I had to go get new stuff until I started hiding the linens. And one little pouch of dishwasher soap is not enough for a six night stay.. It should have been replenished regularly without me having to go ask for it.